Lexmark Pinnacle Pro901 Support Question
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Question posted by llkora on January 16th, 2014
How Do You Clean Printhead On Pinnacle Pro901
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Related Lexmark Pinnacle Pro901 Manual Pages
User's Guide - Page 4
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![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_4_9bfa.png)
... network...115 Networking FAQ...116
Using SmartSolutions 129
What is SmartSolutions?...129 Creating and customizing printer solutions...130
Maintaining the printer 132
Maintaining ink cartridges...132 Cleaning the exterior of the printer...134 Cleaning the scanner glass...134 Cleaning the touch screen...135
Troubleshooting 136
Before you troubleshoot...136 Using the Service Center to solve...
User's Guide - Page 6
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... abrasion or stress. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of other than those described in ports.
CAUTION-POTENTIAL INJURY: The area behind...the use the fax feature during a lightning storm. CAUTION-SHOCK HAZARD: Do not use of the printer, unplug the power cord from the wall outlet and disconnect all external connections (such as the ...
User's Guide - Page 8
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_8_498e.png)
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_8_498e.png)
These modes can be used to print documents using the "Clean Printhead" and
"Deep Clean Printhead" features. Before replacing and recycling your printer
8 Recycling
• Return ink cartridges for ?
Conserving ink
• Use Quick Print or Draft Mode.
To read the Lexmark Environmental Sustainability Report, see www.lexmark....
User's Guide - Page 11
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_11_61b8.png)
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_11_61b8.png)
... for certain types of jobs.
9 Printer control panel
Operate the printer.
10 ADF
Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents.
4
1 2 3
<
<
LINE EXT
5 6
7
9
8
Use the 1 Scanner unit
2 Ink cartridge access 3 Ethernet port 4 USB port
5 LINE Port
To
• Access the ink cartridges and printhead. • Remove paper jams.
Install...
User's Guide - Page 24
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_24_a7d7.png)
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_24_a7d7.png)
... installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Lexmark Wireless Setup Assistant
Set up the printer on a wireless network.
(referred to as Printer Utility)
• Get help with these applications, depending on the features of...
User's Guide - Page 132
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_132_b987.png)
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_132_b987.png)
... levels appears on if it is plugged into an electrical outlet. Aligning the printhead
If the characters or lines on your printer image appear jagged or wavy, then you may need to the following tasks that you can perform, your printer from the Maintenance tab. Note: Do not remove the alignment page until...
User's Guide - Page 133
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_133_e725.png)
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_133_e725.png)
... nozzles
Poor print quality is sometimes due to Clean Printhead or Deep Clean Printhead: > More Options > Clean Printhead or Deep Clean Printhead
A cleaning page prints. Clean the printhead nozzles to improve the quality of the Printer Utility dialog, click Print Alignment Page. 5 Follow the instructions on the computer screen. Using the printer control panel
From the home screen, navigate to...
User's Guide - Page 138
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![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_138_aa62.png)
... while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software. Warning-Potential Damage: Do not touch the printhead nozzles.
3 Wipe the printhead contacts using a clean, lint-free cloth.
4 Reinsert the printhead, and then close the latch...
User's Guide - Page 140
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_140_ed9f.png)
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_140_ed9f.png)
... wait 10 seconds. 2 Insert the power cord into the wall outlet, and then turn on page 14 for more of the printer control panel, navigate to Deep Clean Printhead:
> More Options > Deep Clean Printhead A cleaning page prints.
4 Navigate to a defective port. You may be caused by improperly installed ink cartridges. If the cartridges do not seem...
User's Guide - Page 146
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_146_985f.png)
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_146_985f.png)
... OF THE ACCESS POINT (ROUTER)
1 Unplug the power cord from your system. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
Note: If these solutions do not remove the streaks or lines on page 147
Troubleshooting
146
SELECT...
User's Guide - Page 192
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_192_2ed2.png)
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_192_2ed2.png)
... checking the dial tone 96 checklist
before you troubleshoot 136 fax troubleshooting 150 memory card
troubleshooting 155 choosing a splitter, faxing 95 cleaning exterior of the printer 134 cleaning printhead nozzles 133 cleaning the printer control panel 135 Club Internet 104 coated paper
loading 32 collating copies 61 Communication not available
message 171 computer slows down when...
User's Guide - Page 196
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_196_8ce8.png)
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_196_8ce8.png)
... print wireless 159
printer does not print wirelessly 164 printer does not respond 140 printer memory
fax 100 printer printing blank pages 140 printer problems, basic solutions 136 printer software
installing 26 uninstalling 25 printer solutions 129 printer, setting as default 54 printhead aligning 132 printhead access location 10 printhead error 137 printhead nozzles cleaning 133 printing collate...
User's Guide - Page 197
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_197_ff76.png)
![](/manualimages/s/3/lexmark-platinum-pro900-users-guide-cdbf992_197_ff76.png)
...139 printer does not respond 140 printer printing blank pages 140 printhead error 137 software did not install 138
shared printing 115 sharing printer in Windows 114 SmartSolutions 129
adding printer ...mailing 74 printing 37 receiving faxes 93 scanning 64 sending faxes 92 touch screen cleaning 135 navigating 18 transmission report, fax 99 Transmit Terminal Identification (TTI) setting 87 ...
Quick Reference - Page 4
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_4_f258.png)
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_4_f258.png)
... Setup sheet • Hardware Setup Wizard*
Additional setup and instructions for using the printer software
Software HelpHelp installed automatically with
printer
the printer software.*
After installing your printer, you may be used to print documents using the "Clean Printhead" and "Deep Clean Printhead" features.
Conserving ink
• Use Quick Print or Draft Mode. To return an...
Quick Reference - Page 11
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_11_962b.png)
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_11_962b.png)
... when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option first to the following tasks that you aligned the cartridges to align the printhead.
Aligning the printhead
If the characters or lines on the computer screen. Cleaning the printhead nozzles
Poor print quality is sometimes due to :
Printer Home > select your printer > Maintenance tab > Align...
Quick Reference - Page 12
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_12_2952.png)
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_12_2952.png)
... Fedora 10 (Web only)* * The printer driver for this computer before but need to :
Printer Home > select your printer > Maintenance tab > Clean cartridges 4 Follow the instructions on the computer...• Macintosh Intel OS X version 10.4.4 to :
> More Options > Clean Printhead or Deep Clean Printhead A cleaning page prints. If the installation dialog screen does not appear after a minute, then...
Quick Reference - Page 14
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_14_0369.png)
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_14_0369.png)
... earlier)
Note: This application is automatically installed with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Note: With a document or photo open , click File > Print. 2 Click Properties, Preferences, Options, or Setup.
14...
Quick Reference - Page 22
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_22_8044.png)
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_22_8044.png)
... "Before you troubleshoot" checklist does not solve the problem, then try the following:
REMOVE AND REINSERT THE PRINTHEAD
1 Open the printer and lift the latch. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth.
4 Reinsert the printhead, and then close the latch until it clicks.
2
2 Remove the...
Quick Reference - Page 23
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_23_3dd7.png)
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_23_3dd7.png)
... three seconds to have problems, then try one minute, reconnect the power cord into the matching color slot of the printer control panel, navigate to Deep Clean Printhead:
> More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate to a defective port. The USB port is printing blank pages
Blank pages may have connected to have problems, then...
Quick Reference - Page 26
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_26_84fa.png)
![](/manualimages/9/s/lexmark-platinum-pro900-quick-reference-254246f_26_84fa.png)
... scan job 19
cannot delete documents from print queue 24 cannot print through USB 24 cartridges, ink
ordering 10 checking an unresponsive printer 21 checklist
before you troubleshoot 21 cleaning printhead nozzles 11 conserving energy, ink, and paper 4 copies
making 17 copy job
canceling 17 copying 17
on both sides of the paper...
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