Lexmark E360d Support Question
Lexmark E360d Support Question
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Question posted by vasillo on December 5th, 2013
How To Reset Lexmark E360d
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Related Lexmark E360d Manual Pages
Service Manual - Page 4
...Printer...sensor 4-42 Multipurpose feeder (MPF) removal 4-45
iv Lexmark™ E360d, E360dn 4513-420, -430
Diagnostic aids 3-1
Accessing service menus 3-1 Printing... menus 3-1
Configuration menu (CONFIG MENU 3-2 Entering Configuration Menu 3-2 Available menus 3-2 Reset photoconductor maintenance counter (Reset...
Service Manual - Page 16
... the connector locations and test points on the printer. 6. Warning: A warning identifies something that...of the printer and the maintenance approach used to
repair it.... contains maintenance procedures for making printer adjustments and removing and installing
...part numbers for individual FRUs. CAUTION This type of printer problems. 4. Diagnostic aids contains tests and checks ...
Service Manual - Page 17
...1-1 For information on page 4-1 to determine the symptom and repair the failure. See "Diagnostics information" on E360d and E360dn.
Use the error code charts, symptom index, and service checks to help identify parts. Maintenance ... replaceable unit (FRU) or part. General information
The Lexmark™ E360d and E360dn are monochrome laser printers designed for more information.
Service Manual - Page 24
...hints can be avoided by the stack line on the 250-sheet tray before pushing the tray into the printer.
• Make sure paper guides are positioned before loading it. Make sure the stack height does ...; Needle nose pliers • Volt-ohmmeter • #1 and #2 Phillips screwdriver • Slotted screwdriver
1-8 Lexmark™ E360d, E360dn Have excessive curl - Are damaged in the printer.
Service Manual - Page 28
If the light is Off On Blinking
The printer is Off On, but idle On and busy
2-2 Lexmark™ E360d, E360dn 4513-420, -430
Overview of the operator panel and menus
Menu button
LCD display
Menus
Indicator light
Back
Stop
Back button
Left arrow button
...
Service Manual - Page 30
This is needed.
2-4 Lexmark™ E360d, E360dn The indicator light indicates printer status.
• If the light is off, then the printer power is off. • If the light is blinking green, then the printer is warming up, processing date, or
printing. • If the light is solid green, then the printer is on, but idle. •...
Service Manual - Page 32
...server is installed in the default input source.
• Cancel the current job.
2-6 Lexmark™ E360d, E360dn If the printer cannot find a tray with the correct media type and size, then it feeds media ...clear. Wait for the message to clear the messages. Warning: Do not turn the printer off while this message is displayed.
Note: The network code can also be located using the ...
Service Manual - Page 34
... resolution of Job command, a Form Feed command, or additional data.
• Press to reset. The printer is waiting for the message to clear and the printer to print the contents of the buffer. • Cancel the current job.
2-8 Lexmark™ E360d, E360dn Wait for an End of a page in the Setup Menu -
The Display Language...
Service Manual - Page 36
... by stopping the feed rolls, but less than the printhead jitter-stable specification.
2-10 Lexmark™ E360d, E360dn Possible causes: slow or missing transport motor positional feedback, or the media is loose... Inspect the wear strips in the tray, and replace if they are worn.
200.23
Laser Servo never started due to meet the video delivery requirements. (There is approved. See "Media...
Service Manual - Page 38
... temperature.
Note: Print a page with sensor and reversing solenoid removal" on page 4-48.
2-12 Lexmark™ E360d, E360dn See "Fuser removal" on the exit sensor. If the flag does not rotate freely or... slippage in the path way.
If damage is located behind the fuser exit rollers, about mid printer. Open the rear door, and inspect the flag on page 4-20.
202.06 Exit sensor ...
Service Manual - Page 40
Failed to go beyond the wear strips.
2-14 Lexmark™ E360d, E360dn Remove the media, realign the stock, and re-insert. Do not let the top sheets to .... Check the wear strips and replace if necessary.
251.00 251.10 251.11
Paper jam near the manual feeder. For a printer with a manual feed only (no MPF), clean the roller.
251.12 Second pick from manual feeder, tray 1, or feeder failed...
Service Manual - Page 42
... adjustment state.
Possible noisy thermistor signal.
Main fan capture data is invalid, and speed control is at maximum in the printer.
See "Toner level sensor removal" on page 2-37.
2-16 Lexmark™ E360d, E360dn
on page 2-23.
927.05 927.06
Main fan overspeed during speed adjustment state
Replace the fan. This applies...
Service Manual - Page 44
...: processor failure
956.01 Processor overtemp
957.xx RIP card failure: ASIC failure
958.xx
Printer has performed more than 100 "shift and reflash" operations as a result of ECC bit corrections...Performing POR will clear this use. See "Operator panel service check" on page 2-22.
2-18 Lexmark™ E360d, E360dn See "LVPS/HVPS service check" on page 2-25.
940.02 Line frequency below 43Hz...
Service Manual - Page 48
...board assembly. Verify +24 V dc on page 2-27. Each card contains the printer settings.
Turn the printer on the cable, but the cable passes continuity otherwise, then
check the LVPS/HVPS...Turn the printer off , and check the connectors to the controller board 3. Turn the printer off . 2. Turn the printer off before plugging or unplugging any connectors.
2-22 Lexmark™ E360d, E360dn ...
Service Manual - Page 50
...
See "Controller board service check" on . Remove the LVPS/HVPS, and check the fuses for the 220 V printer
FRU LVPS/HVPS
Action
Unplug the printer. Do these verifications, and then unplug the AC cord from the power supply:
Pins
Voltage
CN201-6, 17, +24.... Plug the AC line into the LVPS/HVPS and switch unit on page 2-22.
2-24 Lexmark™ E360d, E360dn Turn the switch off.
Service Manual - Page 58
... a new PC Kit. Try changing the setting to make sure that the laser light path is being used . Make sure recommended media is not blocked....oils or hand lotion. Check to heavier paper or even card stock.
Check the springs in the printer driver.
2-32 Lexmark™ E360d, E360dn If toner cartridge is being used . Check the media settings in image density horizontally across...
Service Manual - Page 60
...PC cleaner sump may be incorrectly set. Replace the PC Kit first, and recheck. With the printer off , clear the path or clean the lens. Try a different toner cartridge. Vertical or ... Try a different toner cartridge.
Replace the PC kit.
2-34 Lexmark™ E360d, E360dn
If the lines are usually caused by the laser beam, which may be partially blocked. See "Toner on
back of...
Service Manual - Page 66
...See "Energy Conserve" on the printer. 4.
Release the buttons when ...Reset PC Cnt
Prt Quality Pgs Reports
• Menu Settings Page • Event Log Panel Menus PPDS Emulation Demo Mode Factory Default Energy Conserve Font Sharpening Exit Configuration Menu
See "Reset photoconductor maintenance counter (Reset PC Cnt)" on the features and options of the printer.
3-2 Lexmark™ E360d...
Service Manual - Page 76
...can only be viewed and cannot be reset. 4513-420, -430
Printer setup
Printer Setup displays the following selections:
• Defaults (U.S.*, Non-U.S.) • Page Count • Perm Page Count • Serial Number • Engine Setting (1 through 4) • Model Name • Configuration ID • Edge to PRINTER SETUP.
3-12 Lexmark™ E360d, E360dn
or Non-U.S. factory default...
Service Manual - Page 78
... Pressing will display the sixth error as the PC kit and maintenance counter resets and NVRAM resets initiated by one error per minute), but can be used when printing with ...(default) to exit the EVENT LOG.
3-14 Lexmark™ E360d, E360dn This setting reduces speed (pages per display screen. Each time this setting executes, the printer performs the following:
• Calibrates its toner ...
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