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Lexmark E360DN Support Question

Lexmark E360DN Support Question

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Question posted by vs4cb on April 18th, 2012

Getting A 108.08 Print Head Error

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Answer #1: Posted by jannlassalle on April 19th, 2012 8:16 AM
This answer was accepted by the poster of the original question.
jannlassalle

Member since:
April 19th, 2012

Points: 2,590
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Hi,

 

Some solutions on this site:

http://fix-your-printer.blogspot.com/2012/04/how-to-solve-108xx-10808-error-on.html

 

Good luck !

 

Answer #2: Posted by LexmarkListens on April 23rd, 2012 4:36 AM
LexmarkListens

Member since:
July 1st, 2011

Points: 1,410,540
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If this is an intermittent error, you may want to check how the printer is plugged into the wall. 

Make sure the printer is plugged straight into the wall and not through a surge device or power strip. Please try this even if the printer previously worked correctly with this surge device. Power strips and uninterrupted power supplies can cause a low amperage problem, which can trigger a false printhead error.

You may also want to try plugging the printer into a different wall outlet to see if the printhead error continues. This will eliminate the power source as a possible cause of the issue.

If still have the same issue a replacement of your printhead assembly is necessary.

For further assistance please contact Lexmark Technical Support.


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Related Lexmark E360DN Manual Pages

Troubleshooting Guide - Page 1

... your system support person to make sure: • The power cord is plugged into the outlet is working. • The printer is securely attached to print in Adobe Acrobat. 2 Click the printer icon. CHECK TO SEE IF THE TRAY IS EMPTY Load paper in the job. If the status is blank or displays...
Troubleshooting Guide - Page 3

... more information, see the User's Guide. You may help isolate print quality problems, print the print quality test pages, but first make sure the standard tray is loaded: 1 Turn the printer off . 2 From the printer control panel, hold down arrow button while turning the printer on. Load the paper stack toward the back of the following...
User's Guide - Page 4

Understanding printer menus 64 Menus list...64 Paper menu...65 Default Source menu...65 Size/Type menu......menu ...83 AppleTalk menu ...84 USB menu ...85 Parallel menu...86 Understanding printer messages 89 List of status and error messages...89 Maintaining the printer 97 Cleaning the exterior of the printer...97 Storing supplies...97 Conserving supplies...98 Checking the status of supplies from ...
User's Guide - Page 9

... our Web site at www.lexmark.com. Note: For additional information about 5 From the Support Tools section, click contacting Lexmark, see the printed warranty statement that came with your printer. • Mexico: 001-888-377-0063 Monday-Friday (8:00 AM-8:00 PM ET) Note: Telephone numbers and support times may not be...
User's Guide - Page 24

... appears, and then press . This page also provides important information that aids network printing configuration. 1 Make sure the printer is attached to a network, print a network setup page to verify the network connection. Additional printer setup 24 Verifying printer setup Printing a menu settings page Print a menu settings page to review the current menu settings and to the Lexmark...
User's Guide - Page 39

... length of the paper, or grain short, running the width of paper. Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to the alignment of the paper fibers in its edges. Grain is too smooth, it can occur after the paper passes through...
User's Guide - Page 51

.... In Mac OS X version 10.4 and earlier: 1 From the Go menu, choose Applications. 2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility. 3 Double-click the printer icon. 4 From the printer window, select the job to cancel. 3 From the keyboard, press Delete. From the Windows taskbar: When you send a job to...
User's Guide - Page 74

... Notes: • Auto is not enough memory to print the whole page. • On sets the printer to process the whole page so that the entire page prints. Lets the printer successfully print a page that use another printer language. Downloads stored in RAM are not affected. Returns the printer settings to never reprint jammed pages. Description Sets...
User's Guide - Page 75

... is the factory default setting. • To set 2-sided printing from the print dialog and pop-up menus. Understanding printer menus 75 Description Specifies whether duplex (2-sided) printing is set as fonts and macros stored in which the print jobs are not deleted. When attempting to print data in order to be moved into the non...
User's Guide - Page 79

...a selection list Lets you view or change the setting from a selection list Understanding printer menus 79 Description Specifies the set to any option. The estimate is installed. •... or password protected. • All shows all fonts available to 100%. Description Prints a page containing the PostScript error Note: Off is the factory default setting. It shows the factory default set ...
User's Guide - Page 86

... item PCL SmartSwitch On Off PS SmartSwitch On Off Description Sets the printer to automatically switch to the printer using the standard protocol. • The On setting processes raw binary PostScript print jobs. It uses the default printer language specified in the printer, the size of the other link buffers, and whether the Resource Save...
User's Guide - Page 88

... PS On Off Auto Parallel with ENA ENA Address ENA Netmask ENA Gateway Description Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using a parallel cable. Sets the network address, netmask, and gateway information for an external...
User's Guide - Page 97

...°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Maintaining the printer 97 Maintaining the printer Periodically, certain tasks are dry before proceeding. 2 Remove all cables to the printer before beginning a new print job. Warning-Potential Damage: Do not use them. Do not expose supplies to maintain optimum...
User's Guide - Page 112

... available on page 23. Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the document you installed the correct printer software for your printer. The Print dialog appears. 3 Select Print as image. 4 Click OK. CHANGE THE PAGE PROTECT SETTING TO OFF 1 From the printer control panel, press . 2 Press the arrow buttons until Settings...
User's Guide - Page 116

... buttons until Jam Recovery appears, and then press . 6 Press the arrow buttons until On or Auto appears, and then press . Print the print quality test pages: 1 Turn the printer off . 2 Load letter- Troubleshooting 116 Solving print quality problems The information in the standard tray. or A4-size paper in the following topics may have...
Technical Reference - Page 6

... then select the Customer Support link. Note: For additional information about 3 Complete the form, and then click Submit contacting Lexmark, see the printed warranty statement that came with your printer. E-mail support For e-mail support, visit our Web site: www.lexmark.com. Support. that came with your Visit our Web site at...
Service Manual - Page 33

... CR Utilities Menu Quick Demo Print Menus Print Stats Print Net Setup Print Fonts Print Demo Factory Defaults Hex Trace Setup Menu Eco-Mode Quiet Mode Printer Language Power Saver Resource Save Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Print area Display Language Toner Alarm Job Menu Reset Printer Quality Menu Print Resolution Toner Darkness Small Font...
Service Manual - Page 77

... skew adjustment • General device information (current page count, installed memory, etc.) • The printer's serial number, code levels, and print registration settings While the Quick Test page prints, Printing... The Continuous test feeds media from the selected input and prints a test page on it. Press to select the desired input source. Diagnostic aids 3-7 4513...
Service Manual - Page 85

... the Error Log menu. 4513-420, -430 Print Log Additional diagnostic information is immediately erased, and the display indicates No Events Logged. 3. Press to exit the Clear Log menu after clearing the log. Exit Diagnostics Selecting EXIT DIAGNOSTICS exits the Diagnostics menu, and Resetting the Printer displays. The printer performs a POR, and the printer returns...
Service Manual - Page 132

...wire splice. 7. Reinstall the gear drive. 10. Reinstall the left cover. 4-44 Lexmark™ E360d, E360dn 4513-420, -430 6. Tuck the connectors securely above the duplex guide. Note: Check the connector to... the bottom of pliers, squeeze the connector to secure the red wires in place. Print the menu pages to secure the cable in place. Repeat steps four through six for the black wires ...

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