Lenovo V570 Support Question
Lenovo V570 Support Question
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Question posted by bugsbBi on September 18th, 2014
My Lenovo B570 Won't Charge Or Turn On
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Current Answers
Answer #1: Posted by freginold on October 9th, 2014 3:38 AM
freginold
Member since:
December 20th, 2011 Points: 23,254,985
Member since:
December 20th, 2011 Points: 23,254,985
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Lenovo V570 Manual Pages
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 1
Lenovo V470/V570/ B470/B570
User Guide V1.0
Read the safety notices and important tips in the included manuals before using your computer.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 2
... in this user guide.
• Users of Windows preinstalled computers should create a system recovery disc via Lenovo "OneKey Rescue system" as soon as defined by 48 C.F.R. 2.101 with the computer.
• Installation discs for Lenovo V470/V570 unless otherwise stated. • The illustrations in this guide are delivered pursuant a General Services Administration "GSA...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 8
Getting to turn on page 33.
4
The LCD display provides brilliant visual output. e Power button
Press this button to open OneKey Rescue system (If OneKey Rescue system has been preinstalled) when the computer is powered off. f OneKey Rescue system button
Press this button to know your computer
„ B570 a
b
c
d
B570
k e f
j
g i h
a Integrated camera (Select models...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 13
... 19.
switch (Select models
only)
c Memory card slot
Insert memory cards (not supplied) here. Getting to turn on/off the wireless radio of all wireless devices on your computer
Front view
„ V470/B470
ba „ V570/B570
cd
ab
d
c
a System status indicators
For details, see "Using memory cards (not supplied)" on page...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 16
...computer into sleep state or shut it into sleep state. When the computer is not fully charged at purchase. Putting your computer into sleep state If you will be away from your computer... firmly. 3 Plug the power cord into an electrical outlet. „ Turning on the computer
Press the power button to turn on AC power. Learning the basics
First use , and bypass the startup process.
...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 18
...If the battery has not been used for a long time
Notes: • You are not going to Lenovo for an extended period of time, or if you need to the following situations: • When you...8226; The amount of energy stored in any of the following points: • Replace only with a fully charged one. Note: As each computer user has different habits and needs, it with a battery of the type ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 22
...Media Player. Fn + F12:
Skip to select this notebook or an external display.
Fn + Esc:
Turn on /off ).
Fn + F1:
Enter sleep mode. Fn + F5:
Open the interface for display...key.
Learning the basics
The following describes the features of the LCD screen. Fn + Insert (V570/B570): Fn + PgUp (V470/B470):
Enable/Disable the scroll lock. Fn
Increase/Decrease sound volume....
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 38
...I prevent problems with your computer, including the warranty period and type of Lenovo Safety and General Information Guide. For the warranty applicable to your computer, see...1 and 2. Important safety information" of the alternative recovery methods offered by Lenovo, see Lenovo V470/V570/B470/ B570 Setup Poster. A compatible device driver is pre-installed with a recovery disc...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 40
... might negate the need to refer to the original factory contents using
screen. A Password problem
I turn on the computer, only a • Restore backed-up files to your hard disk to the...• Your screen saver or power management may be charged for parts and service.
• If you do not find your computer to a Lenovo authorized servicer or a marketing representative to have the hard...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 41
...-on the screen. Use and care Information" of Lenovo Safety and General
Information Guide. Note: If the battery is charged and the temperature is in hibernation mode or power-off...
Sleep or hibernation problems
The critical low-battery error message appears, and the computer immediately turns off the computer;
If the computer is not used. - The screen is unreadable or...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 42
... Rescue system problems
Backup cannot be active. You will need
to store the backed up data. The battery does not charge.
• For details, see "Chapter 4.
Fail to restore system partition to factory default.
• The system... battery status indicator shows empty.
• Discharge and recharge the battery. Turn off the
a fully charged battery.
then turn on page 33.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 43
...button for 4 seconds or more technical support, please visit consumer product website http://consumersupport.lenovo.com.
39 In the Boot menu in the BIOS setup utility, make sure that...menu of the BIOS setup utility. Troubleshooting
Other problems
Your computer does not respond.
• To turn off your computer.
• When using a high power consumption external devices such as an
external...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 44
...V570, B470 and
B570. a1
c
b
4 Install a fully charged battery. 5 Slide the manual battery latch to the computer
again.
40 Disconnect the AC adapter and all cables
from the computer.
2 Close the computer display, and turn...6 Turn the computer over . 3 Unlock the manual battery latch a . Appendix A. CRU instructions
Notes: • The illustrations used in the direction shown by Lenovo. ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 45
...your computer by replacing the hard disk drive with one of greater capacity. The connectors and bay of your reseller or Lenovo marketing representative. Never remove the drive while the system is very sensitive. Incorrect handling can increase the storage capacity of the...data on an optional hard disk drive. Appendix A. Put the drive on the hard disk, and then turn the computer off.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 53
...LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Charges may direct you purchase is available in writing.
Your Service Provider may apply outside a ... problems
When you contact a Service Provider, you otherwise in other languages at www.lenovo.com/support/phone. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 58
.... A courier will pick up your product and deliver it will be available for purchase from Lenovo at any , will be specified in your Service Provider disposing of warranty service designated for your...Service Provider. Following its repair or exchange, the service center will be charged for your receipt of the Lenovo product. After the product has been repaired or exchanged, it to a ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 59
... product, which becomes the property of its operation. Transportation charges, both ways, are responsible for damage to use the carton in your responsibility for its installation and verification of Lenovo. You must pack the failed product in exchange for the replacement product if Lenovo does not receive the failed product within thirty (30...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 62
... cause undesired operation. Product specific notices
Electronic emissions notices
The following information refers to Lenovo V470/V570/B470/B570, machine type 20086, 4396/ 20092, 1066/20087, 4315/20093, 1068.
„...with Part 15 of the following two conditions: (1) this device must be determined by turning the equipment off and on, the user is no guarantee the interference will not ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 65
... battery
Appr. 378 mm × 252 mm × 32.3 mm (V570) Appr. 378 mm × 252 mm × 33.1 mm (B570)
Appr. 2.4 kg with 6 cell battery
System
Platform
Intel Huron River SV...PRO/xD)
Others
Kensington slot
Yes
61 Lenovo reserves the right to improve and/or change specifications at any time without notice. Specifications
Model Name: V470/V570/B470/B570 Machine Type 20086, 4396 / 20092,...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 67
Index
A
AC adapter Using 14
B
Battery Charging 14
Bluetooth Connecting 20
C
Camera 4
F
Fingerprint reader 26 Frequently Asked Questions 34 Function key combinations 17
K
Keyboard Using 16
L
Lenovo Limited Warranty 49
M
Meomory card reader 19 Microphone
Built-in 5
N
Notice Electronic emissions 58
O
OneKey Rescue system button 33
P
Password Problems 36 Using 26
Problems ...
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