Lenovo T500 Support Question

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Question posted by gosirus60 on May 3rd, 2015

I Have A Leon Thinpad 2242 T500 And I Forgot The Password. How Do I Unlock It?

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Answer #1: Posted by BusterDoogen on May 3rd, 2015 8:52 AM

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Forgotten Power-on password

If the Power-on password is forgotten and the Supervisor password is known, simply go into the ThinkPad BIOS setup utility and reset the Power-on password, otherwise try the following:

Turn off the computer.
Remove the battery pack.
Remove the backup battery. For instructions on how to remove the backup battery.
Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does not appear. The POP has been removed.
Reinstall the backup battery and the battery pack.
Note: Some ThinkPad systems have the ability to reset the Power-on passwords in the ThinkPad BIOS setup utility if a Supervisor password has been set.

Please contact your local Service Provider should you need further assistance.

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