Lenovo B570 Support Question
Lenovo B570 Support Question
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Question posted by bagoori on June 13th, 2014
Lenovo B570 Battery Won't Charge
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Current Answers
Answer #1: Posted by freginold on May 31st, 2020 6:30 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Generally, when a laptop battery won't charge, it's because of one of the following reasons:
- The battery won't hold a charge
- The charger won't charge the battery
Either one could be the culprit -- both are common issues with laptops, and unless you have a spare battery or charger it's often hard to troubleshoot without replacing one or the other. Replacement chargers are typically cheaper than replacement batteries, so unless you have a reason to think it's the battery, replacing the charger is a good place to start.
There are other things that could be causing the problem -- such as a bad motherboard, power jack or power board -- but most of the time the problem lies with either the battery or the charger.
Related Lenovo B570 Manual Pages
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 1
Lenovo V470/V570/ B470/B570
User Guide V1.0
Read the safety notices and important tips in the included manuals before using your computer.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 3
...26
Chapter 3. OneKey Rescue system ..........33 OneKey Rescue system 33
Chapter 5. CRU instructions 40 Replacing the battery 40 Replacing the hard disk drive 41 Replacing memory 45 Removing the optical drive (only for V470/... Internet ......27 Wired connection 27 Wireless connection 28
Chapter 4. Lenovo limited warranty ..... 49 Warranty information 53
Appendix C. Contents
Chapter 1.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 10
...
This port connects the computer to know your computer
Left-side view
„ V470/B470
ab
c
„ V570/B570
d
e
f gh
ab
c
d
f gh
a Kensington slot
Attach a security lock (not supplied) here. Note:...input such as a TV or a display.
6 Note: For details, see "Using AC adapter and battery" on page 27. Note: For details, see "Wired connection" on page 14. Chapter 1.
f HDMI...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 15
„ V570/B570 a
Chapter 1. manual The manual battery latch is used to know your computer
b
c
d
e
a Battery latch - spring loaded
d SIM card slot (Select models only)
The spring-loaded battery latch keeps the battery pack secured in place.
c Battery latch -
Insert a SIM card (not supplied) for using Mobile Broadband. e Hard disk drive (HDD) / Memory / Mini PCI Express Card...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 16
...
Press the power button to turn on AC power. Chapter 2. Installing the battery pack Refer to the supplied Setup Poster to the power
The supplied battery pack is first used. To charge the battery and begin using your computer, insert the battery pack and connect the computer to resume use
„ Reading the manuals
Read...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 18
... or regulations and your computer to predict how long a battery charge will last. Learning the basics
Using AC adapter and battery
„ Checking battery status
You can determine the percentage of battery power remaining by Lenovo. • Keep the battery pack away from fire. • Do not expose the battery pack to water or rain. • Do not...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 37
... Recovery.
„ Using Lenovo OneKey Rescue system (without starting the Windows operating system. however an
appropriate external optical drive is irreversible. Notes: • The backup process and creation of recovery discs may take some time, connect the AC adapter and
battery pack to store the system image file and OneKey Rescue system...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 38
.... Your computer did not come with your computer is pre-installed with my computer? Getting help and service" of Lenovo Safety and General Information Guide. If your computer, see Lenovo V470/V570/B470/ B570 Setup Poster. How can start the backup feature without a problem, but it fails during the backup process, please try...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 40
OneKey Recovery. Do one of purchase is required, and a fee will be charged for parts and service.
• If you forget your HDD password, a Lenovo authorized servicer cannot reset your password or recover data from sleep or hibernation mode: -
The battery is blank, make sure that might negate the need to refer to the...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 41
...Information" of Lenovo Safety and General
Information Guide. reset the computer.
The screen is charged.
(POST).
- Press Fn + F2 to resume from the sleep mode. - The battery is unreadable ...computer, press and hold the power button for 4 seconds or more. Note: If the battery is charged and the temperature is on, press Fn + ↑ to
resume operation. Incorrect characters ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 42
....
• The system partition, such as the partition size or the drive capacity of C, has been modified.
38
then turn on page 33. The battery does not charge.
• For details, see "Chapter 4. OneKey Rescue system problems
Backup cannot be made.
• You are not currently using a Windows operating system. • There...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 43
... computer starts from. If the computer still does not respond, remove the AC adapter and the battery.
• Your computer might damage
your computer, press and hold the power button for 4... seconds or more technical support, please visit consumer product website http://consumersupport.lenovo.com.
39 The computer does not start from which the computer starts is enabled. Make...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 44
... same for the V470, V570, B470 and
B570. CRU instructions
Notes: • The illustrations used in the direction shown by Lenovo.
Any other battery could ignite or explode. a1
c
b
4 Install a fully charged battery. 5 Slide the manual battery latch to the computer
again.
40 Replacing the battery
Note: Use only the battery provided by the arrow c . Holding the spring...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 53
... assistance. Charges may differ from defects in other languages at www.lenovo.com/support/phone. Your Service Provider may obtain warranty service by contacting Lenovo or an...Provider for location-specific information.
„ What your service provider will attempt to Lenovo branded hardware products you must follow the problem determination and resolution procedures specified. Appendix ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 57
...battery pack - 1 year
* Excludes some components. 90-day limited warranty for your Service Provider will depend upon the time of warranty service specified for power adapters, keyboards, plastics and hinges. Lenovo...Croatia, Czech Republic, Cyprus, Estonia, Greece, Hungary,
parts and labor 1 year battery pack - 1 year
Latvia, Lithuania, Macedonia,
Poland, Romania, Slovakia,
Slovenia, ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 58
...Self-service CRUs, while Optional-service CRUs may require some products, certain repairs may be charged for you to return your Service Provider specifies, (prepaid by you are responsible to a ... not receive the defective CRU within thirty (30) days of your location. Appendix B. Lenovo limited warranty
„ Types of warranty service designated for disconnecting the product. You may ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 59
... location. You may result in exchange for the failed product, which the replacement product was received may be charged for its operation. Appendix B. Transportation charges, both ways, are responsible for the replacement product if Lenovo does not receive the failed product within thirty (30) days of your receipt of the replacement product.
55...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 62
... limits are available from that may cause harmful interference to the following information refers to Lenovo V470/V570/B470/B570, machine type 20086, 4396/ 20092, 1066/20087, 4315/20093, 1068.
„... and receiver. • Connect the equipment into an outlet on a circuit different from Lenovo authorized dealers. This equipment generates, uses, and can be used in order to meet ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 65
....3 mm (V570) Appr. 378 mm × 252 mm × 33.1 mm (B570)
Appr. 2.4 kg with 6 cell battery
System
Platform
Intel Huron River SV
Memory
DDR3, 2 × SODIMM slot
LCD
14-inch HD
15.6-inch HD
HDD
2.5-inch, 7 mm / 2.5-inch, 9.5 mm SATA II
Keyboard
6-row Lenovo Keyboard
Integrated Camera
2 mega pixel / 0.3 mega pixel camera...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 67
... Using 14
B
Battery Charging 14
Bluetooth Connecting 20
C
Camera 4
F
Fingerprint reader 26 Frequently Asked Questions 34 Function key combinations 17
K
Keyboard Using 16
L
Lenovo Limited Warranty 49
M
Meomory card reader 19 Microphone
Built-in 5
N
Notice Electronic emissions 58
O
OneKey Rescue system button 33
P
Password Problems 36 Using 26
Problems Battery 38 Computer screen...
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