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Lenovo 43R2019 Support Question

Lenovo 43R2019 Support Question

Find answers below for this question about Lenovo 43R2019 - ThinkPad 320 GB External Hard Drive.
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Question posted by ctsalter1 on June 26th, 2012

Reset Hard Drive

when I reset the hard drive, I get the alternating blue and red flashing lights.  Then I hold down the red, green and #2 buttons for 10 seconds.  A green LED light flashes for a second then turns to constant red and the default password won't work.

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Related Lenovo 43R2019 Manual Pages

User Guide - Page 1

ThinkPad USB Portable Secure Hard Drive User Guide
User Guide - Page 3

...D. Electronic emission notices D-1 © Copyright Lenovo 2008 iii Contents About the ThinkPad USB Portable Secure Hard Drive 1 Product description 1 Secure Hard Drive button panel 2 Installing the Secure Hard Drive 3 Before you begin the installation 3 Installing the Secure Hard Drive 3 Using the Secure Hard Drive 5 Entering and exiting the Standby Mode, Admin Mode, and User Mode...
User Guide - Page 4

Important information for the European Directive 2002/96/EC E-1 Appendix F. China RoHS F-1 iv ThinkPad USB Portable Secure Hard Drive User Guide Federal Communications Commission (FCC) Declaration of Conformity D-1 Appendix E.
User Guide - Page 5

... of this mode, the Secure Hard Drive is a portable, light-weight, high-speed USB 2.0 standard option that offers high level data security. In addition to all the regular USB hard disk drive functions, it also provides you begin the installation on page 3. This option package includes: v ThinkPad USB Portable Secure Hard Drive with an easy-to read Before...
User Guide - Page 6

...OK acknowledgement in this chapter. 2 ThinkPad USB Portable Secure Hard Drive User Guide Details are provided later in the following operations: v Entering a password v Confirming a new password The indicator light displays the following colors to indicate the various modes of operation: v Red: Standby Mode v Blue: Admin Mode v Green: User Mode The indicator light has other display methods to...
User Guide - Page 7

... review the following : 1. v To avoid damaging your computer, as shown: O K ] Using the Secure Hard Drive 3 Installing the Secure Hard Drive To install the Secure Hard Drive, do the following information before you use without an AC power adapter. You might damage the drive if you begin the installation Be sure to install and use , place it in...
User Guide - Page 8

The indicator light turns red, as shown: OK 4 ThinkPad USB Portable Secure Hard Drive User Guide 2. Depending on the distance between the Secure Hard Drive and your computer, attach either the primary USB data cable or the USB data extension cable to an available USB port.
User Guide - Page 9

... default working modes. Entering the Admin Mode Note: The Secure Hard Drive cannot be recognized by the operating system in Admin Mode when the indicator light has changed to blue. Press and hold + 0 for five seconds until the indicator light flashes red. The Secure Hard Drive is 123456. Using the Secure Hard Drive 5 The default Admin Password is in the Admin Mode. To...
User Guide - Page 10

... light flashes blue intermittently. 6 ThinkPad USB Portable Secure Hard Drive User Guide The indicator light turns green indicating that the drive is due to one of 16 digits) and press . This indicates that you are in the Admin Mode until the indicator light flashes blue. 3. Enter Admin Mode. 2. Note: If the indicator light flashes red for a few seconds, indicating the Secure Hard Drive...
User Guide - Page 11

... password was entered incorrectly. Note: If the indicator light flashes red intermittently and then blue intermittently, go back to the Standby Mode. Notes: 1. The Secure Hard Drive enables you to have up to one of the following conditions: v You waited longer than 10 seconds before entering a password. Using the Secure Hard Drive 7 This is less than 6 digits or more than...
User Guide - Page 12

...User Password was entered incorrectly. 8 ThinkPad USB Portable Secure Hard Drive User Guide Re-enter the new password and press . Enter the Admin Mode. 2. Press and hold 7 + 8 + for five seconds until the indicator light flashes red. 3. After the indicator light flashes green three times and then blue intermittently. 3. The indicator light turns green for three seconds and then back to one...
User Guide - Page 13

...Drive will flash blue and red alternately. The indicator light will go into the Standby Mode. 2. Initializing and formatting the Secure Hard Drive after a complete reset A complete reset of the Secure Hard Drive will erase all information and partition settings. You will need to initialize and format the Secure Hard Drive. Wait until the indicator light turns solid green for three seconds...
User Guide - Page 14

...Hard Drive If the ThinkVantage® Rescue and Recovery® program is powered on and available, the indicator light turns solid red.... 6. To use the Secure Hard Drive as the Secure Hard Drive needs several seconds to the computer. 10. Turn off your User password and...Hard Drive. 10 ThinkPad USB Portable Secure Hard Drive User Guide 7. Select Primary partition and click Next...
User Guide - Page 16

... can I do if I enter the User Mode and completely reset the computer? Troubleshooting This section contains troubleshooting information for the Secure Hard Drive. Q: Why did the operating system not recognize the Secure Hard Drive after a complete reset. A: There is a Windows limitation, you must use the Secure Hard Drive Q: What can never be able to retrieve the Admin Password...
User Guide - Page 17

...and Recovery software? A: Ensure that requires several seconds to initialize, partition or format the Secure Hard Drive in the Admin Mode cannot be accessed correctly....light turns green. 3. A: You can use only the administrator account to unlock itself in the User Mode during the reset process and you enter the correct User Password. 1. Press Ctrl + Alt + Del and the Secure Hard Drive...
User Guide - Page 130

2. 8H Oe esLjM D;M gLG E.! {s b; OK 126 ThinkPad USB Portable Secure Hard Drive User Guide gk !IQ USB w.! ,aOJC@. %CnL W2z 0L !#v8N YrOY. USB %LM ILm GB USB %LM .e ILm;
User Guide - Page 137

.& Xa Y=: 8H Oe esLjG .& Xa! |Q $8TOY. 8H Oe esLj gk C Y=z 0: .&! _}Oi W! TBO) w" 8H gkZ peN in !- A: Y= f} _ O*& gkR v V@OY. x@OY. Q: gkZ peN in # D 8H Oe esLj& gkOJC@. n;T X_ UOn? TBO) |.Z peN in # D |.Z pe!- A: |.Z O#& !.@Ai 8H Oe esLj& O|w g3$OB v[! W/i b; |.Z O#N 123456; D;M& YC R D!5 n5 Q: G 3=! 8H Oe esLj& n;T gkUOn? Q: gkZ O#& XnvH@OY. Y% gkZ O# & [:OJC@. Q:...
User Guide - Page 140

2+2L4|fe 2+2L4|fegBy>: OK 1 4| 2 4| 3 8>F 4|ICZ: v !{10Yw v Zz*@dkKms\kDivB5XAO;= v Kv0\m==1 4|ICZCJ2+2L,"R9ICwTBYwD7O4|: v dk\k v 7OB\k 8>F(}T>TBU+48>wV;,DYw==: v l+:8C== v 6+:\m== v L+:C'== 8>F99Cd{T>=(48>2+2LDd{4,#>BTsaa)`XDj 8E"# 136 ThinkPad USB Portable Secure Hard Drive C'8O
User Guide - Page 142

y]2+2LMFcz.dD`k,+ USB w}]_r USB )9}]_,S =ICD USB KZ#8>Fdl,gBy>: OK 138 ThinkPad USB Portable Secure Hard Drive C'8O 2.
User Guide - Page 143

...PdkKmsD0\m\k1# v Z0\m==1B,=VSZ4lb=NNn/# Kv0\m==1 *Kv0\m==1,kZ0\m==1P4B b8>zxk08C==1# 4%1A8>FdIl+# 3-1 ThinkPad USB Portable Secure Hard Drive 139 9C2+2L >Ba)XZ9C2+2LDE"# xkMKv08C==1"0\m==1M0C'==1 >?Va)XZgNxkMKv2+2LD08C==1"0\m==1M0C' ==1DE"# xk08C==1 08C...1B,Yw53^(6p2+2L# *xk0\m==1,k4PTB=h: 1. + USB gB,S=FczDIC USB KZ#2+2Lxk08C==1," R8>Fdl# 2. 4B + 0 #V 5 kS,1A8>FA8l+#b8>zITdk0\m\ k1# 3.

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