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LG WM2277HW Support Question

LG WM2277HW Support Question

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Question posted by Ra on May 20th, 2014

Oe Message Appears During Cycle, Cycle Never Completes

Tried various settings, but the washer always stops mid cycle with OE message

Current Answers

Answer #1: Posted by TechSupport101 on May 20th, 2014 11:50 PM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305
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Hi. An OE error code conveys that the washing machine has not successfully drained the water in 10 minutes. It doesn't always mean that the washer requires service. There are a few simple steps you can take before calling us.

TIP

Check the drain pump filter. Over time, detergents and additives can cause build up, causing items to get caught in the drain filter and prevent proper drainage. If that's the case, manually drain the unit through the drain hose, remove the filter and clean it thoroughly before restarting the machine.

Check the drain hose. Make certain that the drain hose is installed no more than 3 feet higher than the bottom of the washing machine.

Check the washer leveling. If not the washer isn't level, the water can flow back into the machine. If this is the cause of the problem, use a level and the supplied leveling wrench to adjust appropriately.

Related LG WM2277HW Manual Pages

Owners Manual - Page 2

... The Child lock prevents chitdren from pressing any button to Use the Washer 14 Maintenance ... 17 Troubleshooting Guide ......... 20 Warranty ... 23 2 Important Safety Information 3 Specifications ... 4 Installation Instructions 5 Preparation Before Washing ... 10 Using the Dispenser 11 Cycles ...13 How to change the settings during operation ...... : .........
Owners Manual - Page 9

... is critical to adjust the feet pedectly This must be done while the washer is spinning with a lesl load to level the washer. The more the feel are vibration andnoise (luring the spin cycle, re-check the leveling of the washer, adjust the [eel as required (Do not insert pieces of wood, etc., under...
Owners Manual - Page 10

...they are empty Things such as ctip, matches, pens, coins, and keys can damage both your washer and your ctothes • Close zippers, hooks, and strings to make sure that can occur ...colors and whites Wash separately as dye and lint transfer can be washed with the same wash cycle Different fabrics need to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. 1. of...
Owners Manual - Page 12

...stained ctothes " Do not pour fabric softener directly on the lop or your washer or dryer_ These producls can be used, • Liquid or powdered color-safe b_eachmay be...box and insert • Powdered detergent will be automatically dispensed during the last rinse cycle NOTE: Do ant place, store, or spill laundry prndncts {soap, detergent, hleach_ sohener, ere°) on the wash load •...
Owners Manual - Page 14

NOTE: ThL_ frunt load washer requires longer cycle time and gels cJolhes much cleaner, yet is more genlle on the [abri_% than top toad washers_ Washing time CUDbe reduced significantly [hr small toads or lightly _)iled loads by selecting Quick Cycle wilh the Option button and setting the Soll Level button at l..ighL 14 - Delay...
Owners Manual - Page 15

... level, press the Soil Level button repeatedly until the desired setting is now stored for future use , • ]-0 itlake...Select a water temperature based on , 9. :HOW TO USE THE WASHER ..... : 5. Extra Hot ;67°F (75°C) ..... ...: 77OF(25°C) Most loads Bdgbtlycol0red items, washabtewoolens - Select a cycle 2 Select Wash/Rinse Temperature, Spin Speed, and Suit Level. 3 Select...
Owners Manual - Page 16

... control • When Child lock is set, CHILD LOCK lights and all buttons are disabled except the Power I_ button You can lock the washer while it is operating • Lights...Use this option to stop the washer. Extra Rinse • This option provides an additional rinse . Rinse+Spin ,L ,,,,,, • Use this option to prevent unwanted use of the cycle the washer is IoO high, tile...
Owners Manual - Page 17

...filter •" IE "error message will blink on the controt panei when water does net enter the dispenser - htAINTENANCE ' Bel'ere cleaning tlne washer inlerhw_ unplug lhe eleclrical power ... = The drain pump filter • The drainfilter collects threadsand small objects[eftin the laundry Checkregularlythat the filter isclean to ensure smoothrunning of lime deposit, the water inlet filter may...
Owners Manual - Page 18

... periodically due to laundry additive build-up of scale clogs appliances, and if it will drain into the tub, If this should happen, set the washer for a rinse anti spin cycle to remove :my... cleaning subslance from the drum Over time the build-up f 1] Puff the dispenser 1 drawer out until it stops O Press down the...
Owners Manual - Page 19

...washer after storage, run empty washer through a complete cycie using hot water, Repeat process if necessary, NOTE: Remove hard _ater depnsits using detergent Do not add laundry. 19 Interior Dry around the washer ... a damp cloth Try not to ensure a water-tight sea! Unplug electrical power cord, dry drum interior, and close door 7. Close door 5o Set spin cycle and let washer spin for 1 ...
Owners Manual - Page 20

... Check the filter of the inlet hose Water in the washer does not drain or drains slowly 2O • Drain hose is bent or clogged • The drain fifter is not completely open , Water inlet hose [s bent. • The filter of balance Stop and redistribute wash toad, Vibrating noise * Have all the feet...
Owners Manual - Page 21

...in or connection may take a few moments before the clothes washer begins to spin,. The door must lock before spin can be achieved, Wash cycle time delayed • The washing time may vary by ... fuse capacity If problem is a circuit overload, have it corrected by the amount of laundry, water pressure, water temperature, and other using conditions If the imbalance is firmly shut Close...
Owners Manual - Page 22

...motor. Close the door completely * If dE is out of the inlet hose clogged Check another tap in motor, • The washer experienced a power failure Restart the cycle 22 Unplug the power... supply taps are not completely open tap. Problem Possible Cause Solution • Water suppty is too great, after severat atlempts to restart the spin cycle the machine will stop and the error code ...
Service Manual - Page 4

...cu. REVOLUTION SPEED CYCLES WASH SPIN 0-1320 rpm 9 42 rpm 0-1100 rpm 7 0-1000 rpm WASH/RINSE TEMPERATURES 5 SPIN SPEEDS 5 OPTIONS Prewash, Stain Cycle, Quick Cycle, Extra Rinse, Rinse... hours DOOR SWITCH TYPE PTC + Solenoid WATER LEVEL 10 steps (by sensor) LAUNDRY LOAD SENSING Incorporated ERROR DIAGNOSIS Incorporated AUTO POWER OFF Incorporated CHILD LOCK Incorporated RLM ...
Service Manual - Page 5

...belt and pulley. You can be purchased separately for this washer. 4 Tilted Drum and Extra Large Door Opening Tilted drum... water to the optimum temperature on selected cycles. Using the RLM (Remote Laundry Monitor) The RLM monitors status of your... shower during the wash cycle. The jets spray and help tumble clothes to change the settings during operation. Water Circulation Spray detergent...
Service Manual - Page 6

...washer is completed, the DOOR LOCKED light will unlock after 5 minutes. If a power failure has occurred while in the tub. NEURO FUZZY WASHING TIME OPTIMIZATION To get the best washing performance, optimal time is stopped...best washing performance SENSING PROCESSING DETERMINATION EFFECT 2-3. When the cycle is not in the tub drains to a certain level. 2-4. Spinning does not proceed until ...
Service Manual - Page 13

...; P 12 o The Custom Program is set, C buttons are disabled exc can lock the washer whil • Rotate the Cycle selector knob to select the cycle designed for different types of fabric and soil... desired Options. • Use this button to Start/ Stop the washer. • Allows you to store a customized wash cycle for future use . • To create a Custom Program: • S 1) Select...
Service Manual - Page 14

...cycle the washer is operating. • Lights whenever the door of the washer is on the type of the washer. To change the soil level, press the Soil Level button repeatedly until the desired setting ...is locked. • The door can be delayed for better stain removal. To change the spin speed, press the Spin Speed button repeatedly to stop the washer. You e ...
Service Manual - Page 18

...PERFORMING SERVICE Be careful of times the Start/Pause button is plugged in the off state. 1. The washer must be empty and the controls must be in . 7-2. Then buzzer will sound twice. 3. Number...troubleshooting. Press the Power button, while the above condition. Press the Start/Pause button repeatedly to cycle through the test modes. So, for 3 sec. 10 times Circulation pump turns on. 11...
Service Manual - Page 26

..., then ' ' is displayed. 4) Press the Spin Speed button repeatedly to select Extra High. 5) Press the Quick Cycle button, the spin speed is displayed. 6) Press the Start/Pause button. 7) Press the Beeper button repeatedly to set spin speed (600, 900, 1020, 1120 rpm) and check if there is vibration and noise. 8) If there...

LG Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • My dishwasher isn't cleaning. - LG Consumer Knowledge Base
    ... when your water temperature may not wash off prior to loading, especially if a wash cycle is not going to be run a cycle with no dishes or utensils are cleaned so that the proper cleaning cycle was selected when washer is in lowest position, it begins to get hot prior to put detergent in OM...
  • Plumbing Noises - LG Consumer Knowledge Base
    ...as the pressure surge wants to completely eliminate this again and again. Water... Cycle and Steam Cycle info LG Front Load Washer: General FAQ Washing machine has an OE ... you need to stop moving water suddenly changes speed. Try to ask yourself&#... water is often called "electric valves" appear to be aimed at once. But this...household water system, which is set off the main water supply...
  • Washing machine has an IE error code - LG Consumer Knowledge Base
    ... Display Models NOTE: The inlet filters are open the water taps completely, check for leaks, and unplug the washer for 10 seconds and retry the wash cycle. After both hot and cold-water taps are inside the hose connections on my LG washer? / Washers Washing machine has an IE error code Are the water valves...

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