LG 32LK330 Support Question
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Question posted by Anonymous-163276 on September 7th, 2017
Blue Light When I Turn On The Tv
I was updating the software and the electricity failed
Current Answers
Answer #1: Posted by Odin on September 7th, 2017 3:44 PM
Your question is a bit confusing as if the electricity had failed there couldn't be a light. I hope the following will help.
Is your TV on the correct input? Change the input on your TV if needed. Check for loose or damaged connections on the back of your TV. Make sure the component you are trying to watch is turned ON. You can also unplug the TV for 10 minutes and see if that solves. As a last resort, go into the menu of your TV and do a factory reset.
If the problem persists (or if you require further explanation), you'll have to obtain a walk-through from LG: use the contact information here--https://www.contacthelp.com/lg/customer-service.
Is your TV on the correct input? Change the input on your TV if needed. Check for loose or damaged connections on the back of your TV. Make sure the component you are trying to watch is turned ON. You can also unplug the TV for 10 minutes and see if that solves. As a last resort, go into the menu of your TV and do a factory reset.
If the problem persists (or if you require further explanation), you'll have to obtain a walk-through from LG: use the contact information here--https://www.contacthelp.com/lg/customer-service.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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