Konica Minolta bizhub C452 Support Question
Konica Minolta bizhub C452 Support Question
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Question posted by boxb on October 1st, 2014
Broadcast Fax
I am trying to send a broadcast fax but no one received it even though the broadcast report results are "OK". When I looked at the job history- a "protocol error" message is in the results box. Please advise how to get our faxes successfully sent.
Current Answers
Answer #1: Posted by TommyKervz on October 1st, 2014 7:08 PM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,803
Member since:
January 10th, 2013 Points: 17,776,803
Download the Network Administrator User Guide below refer to page 21 and 331
http://www.helpowl.com/manuals/Konica%20Minolta/bizhubC452/120221
Related Konica Minolta bizhub C452 Manual Pages
bizhub C452/C552/C652/C552DS/C652DS Security Operations User Manual - Page 152
... on the machine side.
% If "Network server authentication" is a job being executed or a reserved job (timer TX, fax redial waiting, etc.) in the machine, the machine displays a message that tells that the write operation has not been successful because of a device lock error.
bizhub C652/C652DS/C552/C552DS/C452
4-5 4.1 PageScope Data Administrator
4
4 From the pull-down menu of...
bizhub C452/C552/C652/C552DS/C652DS Security Operations User Manual - Page 154
... been successful because of a device lock error. bizhub C652/C652DS/C552/C552DS/C452
4-7 4.1 PageScope Data Administrator
4
5 Select the specific [Authentication mode] to be changed and click [Next].
% If [User Authentication and Account Track] is a job being executed or a reserved job (timer TX, fax redial waiting, etc.) in the machine, the machine displays a message that tells that the...
bizhub C452/C552/C652/C552DS/C652DS Security Operations User Manual - Page 156
... the device] again.
% If there is a job being executed or a reserved job (timer TX, fax redial waiting, etc.) in step 4, the Personal User Box owned by that specific user is yet to the Administrator Settings via the control panel or using PageScope Web Connection, the machine displays a message that tells that the User Name is changed . bizhub...
bizhub C452/C552/C652/C552DS/C652DS Security Operations User Manual - Page 157
... Data Ad- Click [OK] and wait for some while before attempting to execute [Export to the device] again.
% If [Delete] is selected in the machine, the machine displays a message that tells that the write operation has not been successful because of a device lock error. In this change data registered for a particular box before attempting to execute...
bizhub C452/C552/C652/C552DS/C652DS Security Operations User Manual - Page 159
... a reserved job (timer TX, fax redial waiting, etc.) in the machine, the machine displays a message that tells that the write operation has not been successful because of a device lock error. Click [OK] and wait for some while before attempting to execute [Export to the device].
% If you have not been entered, an input error message appears. Then, click [OK] and...
bizhub C452/C552/C552DS/C652/C652DS Advanced Function Operations User Guide - Page 67
...] to an E-mail message, the device certificate must be interrupted by...bizhub C652/C652DS/C552/C552DS/C452
6-17 Also, set [Administrator Settings]ö[Network Settings]ö[E-Mail Settings]ö[S/MIME Communication Settings] to the "User's Guide Network
Scan/Fax/Network Fax Operations". - To encrypt an E-mail, a certificate must create a User Box and register the User Box...
bizhub C452/C552/C552DS/C652/C652DS Fax Driver Operations User Guide - Page 35
..." window.
% To open the "FAX Transmission Popup" window, follow the "Sending operation" (Steps 1 through 5).
For details, refer to page 4-2.
2 Select "Personal List" or "Group" from the "Personal Information" list, and then click [Add Recipients].
% To send a fax to the recipient list, and then the "FAX Transmission Popup" window appears again. bizhub C652/C652DS/C552/C552DS/C452
4-4
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 3
...fax...5-4
Recalling a program ...5-6 Broadcasting...5-8
Using the advanced preview...5-10 Preview screen...5-10 Preview - Change Setting 5-12 Preview - Destination Settings 3-16 Check Job - View Status ...5-12
Sending with the advanced preview 5-13 Sending with Advanced Preview ...5-13
Fax/scan mode menu tree ...5-15 [Address Book] tab ...5-15 [Direct Input] tab ...5-15 [Job History...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 7
...the list...8-10
TX Result Report...8-12 Broadcast Report...8-12 Job Settings List ...8-12 How to print ...8-12 Fax Setting List ...8-13 Relay List...8-14 Sender (TSI) RX User Box ...8-15 Confidential/Bulletin List ...8-15
Report printed for G3 fax...8-16 Polling TX Report ...8-16 Polling RX Report...8-16 Sequential Polling RX Report...8-16 Reservation Communication Report 8-17 Reservation Polling...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 9
Restrict User Access 10-8 Restrict Access to Job Settings - Header/Footer Settings 10-10 System Settings - Advanced Preview Setting - Restrict Broadcasting 10-14
System Settings - Header Information 10-14 Fax Settings - Change the "From" Address 10-33
bizhub C652/C652DS/C552/C552DS/C452
Contents-8 Power Save Settings - Enter Power Save Mode 10-13 System Settings - ...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 10
... RX Ability (I-FAX 10-38 Internet Fax Advanced Settings (I -FAX 10-36
Fax Settings - Report Settings...10-35 Activity Report...10-35 TX Result Report...10-35 Sequential TX Report ...10-35 Broadcast Result Report...10-35 TX Result Report Check...10-35 Network Fax RX Error Report ...10-35 MDN Message (I-FAX)...10-36 DSN Message (I-FAX) ...10-36 Print E-mail Message Body (I -FAX 10-38 IP Address...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 38
... Fax RX List. When there are not displayed for the job that the job was queued. You can be displayed at one time (seven), press these buttons to error/deleted by fax or scan.
3.2 Touch panel
3
Item [Check Job Set.]
[Detail]
Description
Press this button to another device upon reception of fax data, also appears in the Job History of [Send...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 58
.../Scan] key. Load the original. 5.1 Operation flow
5
5.1.4
Broadcasting
The following describes the procedure for sending a fax to multiple destinations simultaneously.
bizhub C652/C652DS/C552/C552DS/C452
5-8
Address Book (p. 5-21)
Direct Input (p. 5-25)
Job History (p. 5-32)
Address Search (p. 5-33)
Configure Scan Settings (p. 5-36), Original Settings (p. 5-54) and Communication...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 141
Press [Job List]>[Job Details]>[Send]>[Job History]>[Comm.
This report is printed automatically when a polling to a single destination is reserved if [Timer Reservation TX Report] is printed automatically. bizhub C652/C652DS/C552/C552DS/C452
8-2 List]>[Fax TX List] or [Fax RX List] to print the following reports. • TX Report • RX Report • Activity Report
The result of...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 151
bizhub C652/C652DS/C552/C552DS/C452
8-12 8.3 Reports/lists commonly used among G3/IP/I-FAX
8
8.3.2
TX Result Report
The result of the Utility menu.
8.3.3
Broadcast Report
Printed automatically when a sequential broadcast transmission is printed automatically.
How to be printed in [Sequential TX Report] in the Utility menu.
Select the print timing from ON, If TX Fails, or OFF in ...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 268
....3.1 G3 Fax
Error Message
Failed to complete the job due to an error while dialing.
The number of jobs has been queued.
Delete unnecessary data, and then try registering new boxes again. Delete unnecessary User Boxes, and then try saving the data again. bizhub C652/C652DS/C552/C552DS/C452
12-6 Unable to check sender
The job has been deleted due to send scanned originals...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 287
... Settings 5-58 E-Mail Subject/Text List 8-22 E-Mail transmission 2-6 Encryption 5-39 Enter New Address
E-mail 5-25 FTP 5-28 Internet Fax 5-26 IP Address Fax 5-27 PC (SMB 5-28 User Box 5-26 Web Service 5-31 WebDAV 5-29 Enter Power Save Mode 10-13 Environment and device requirements 4-2 Error Message 12-6 Extension line 7-8
bizhub C652/C652DS/C552/C552DS/C452
14-2
bizhub C452/C552/C552DS/C652/C652DS Network Administrator User Guide - Page 21
...101 p. 2-106 p. 2-108
2.1.5
Sending and receiving network faxes
Title Sending Internet faxes Receiving Internet faxes Sending and receiving IP address faxes
Page p. 2-72 p. 2-78 p.... of this machine for SSL communications Using device certificates depending on protocol Managing a device certificate Registering a user certificate in this ... p. 2-162 p. 2-166
bizhub C652/C652DS/C552/C552DS/C452
2-3
bizhub C452/C552/C552DS/C652/C652DS Network Administrator User Guide - Page 331
...Protocol version 6.
A gateway also changes data formats, addresses, and protocols according to send or receive faxes within the intranet. Authentication methods used to identify individual network devices... storage device for logging in to replace the current IPv4 protocol.
One of the IP address. bizhub C652/C652DS/C552/C552DS/C452
3-32
The grouping of serial broadcasts or ...
bizhub C452/C552/C552DS/C652/C652DS Network Administrator User Guide - Page 336
...Protocol/Internet Protocol, which is used for encryption, using SMB (Server Message Block) so that data to transmit data between the Web server and a browser in a secure manner. Public key method is a de facto standard protocol widely used to identify each network device... only a single page. bizhub C652/C652DS/C552/C552DS/C452
3-37 The processor is a protocol capable of the IP address...
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