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Kodak W820 Support Question

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Question posted by rrhva on March 18th, 2020

Reinstall Firmware

had a power cut while deleting pictures in internal memory and now cannot get to wifi mode

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Answer #1: Posted by waelsaidani1 on March 18th, 2020 4:04 AM

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Determine Your Current Firmware Version

Turn on your frame.CAUTION: Only use your finger to touch the frame. Using sharp or metal objects may damage the screen or border.
On your frame border tap Home, then tap Settings. The Setup screen appears.
On the bottom border, slide your finger across the lights to select About, then tap Select. The Setup-About screen displays your current firmware version.
Tap Home.

Upgrade the Firmware on Your Frame

Download the *.exe file to a location that is easy to access, such as your computer desktop.
Double-click the .exe file. When the WinZip Self-Extractor screen appears, select a folder then click UnZip.
Copy both *.img files to the root directory (not in a folder or subfolder) of a memory card or USB flash drive, then insert the memory card or USB flash drive into your frame.
Tap Home, then tap Settings.
Select Upgrade firmware, then tap Select. The current firmware version on your frame and the version on the memory card or flash drive appears.
Select Upgrade firmware, then tap OK to begin upgrade.CAUTION: Do not turn off your frame or remove the memory card or USB flash drive during this upgrade. The upgrade may take up to 5 minutes. Your frame automatically restarts when the upgrade is complete.
Remove the memory card or USB flash drive from your frame.
Verify that the firmware is upgraded. See the above instructions, Determine Your Current Firmware Version.

NOTE: Your frame receives upgrade notices automatically when it is connected to your wireless network. To upgrade the firmware wirelessly, select Install now, then tap OK. If you did not receive an upgrade notice for this firmware version, turn off your frame, then turn it on. If an upgrade notice still doesn't appear, follow the above instructions to upgrade the firmware from your computer.

Related Kodak W820 Manual Pages

User Manual - Page 8

... the time) if you turn it off your type of power outlet. Turning on/off . 2 www.kodak.com/go/support Getting started Attaching the power cable CAUTION: Do not use this power cable with other devices, including digital cameras. 1 2 Your power cable may look different from the one pictured. Use the plug that accommodates your frame Power button -

User Manual - Page 11

Connecting to your wireless network To allow your frame to access the contents of your computer wirelessly, connect your frame to Save after you have problems with ...first time you turned on your frame, tap the light next to your computer (see page 9) and click Tools → Wireless Troubleshooter. www.kodak.com/go/support 5 Or open EASYSHARE Digital Display Software on your wireless home...

User Manual - Page 14

... is 8-63 characters, case sensitive. IMPORTANT: Do not select Scan now yet. (See page 10.) 3 If you haven't done so already, install the KODAK EASYSHARE Digital Display Software on your PC (see page 13. 8 www.kodak.com/go/support You have successfully connected your frame to your network! Setting up and customize your...

User Manual - Page 15

... you install both applications for a new installation. I KODAK EASYSHARE Software -organize, edit, and share your pictures. When prompted, take a few minutes to electronically register your computer. 2 Follow the on your computer. I KODAK EASYSHARE Digital Display Software -manage your frame right from your computer, copy between your frame and computer (page 42), and set up for wireless...

User Manual - Page 17

... your computer is connected to the Internet. 2 Click on your desktop to the Gallery and Web media IMPORTANT: For Mac users, do not load the EASYSHARE Digital Display Software on your computer, use the Settings option to open EASYSHARE Digital Display Software. 3 Right-click on the frame graphic in your browser. On your computer.

User Manual - Page 25

.../support 19 Access them on your frame Enjoying your slide show , insert a memory card, or connect a camera or other USB device (see page 26. To change the order, see page 20).Your pictures play a slide show . If your frame has pre-loaded sample pictures, they start your pictures immediately! I To view your frame's internal memory, delete the pre-loaded samples.

User Manual - Page 28

...-appears if you are connected to a wireless network computer (see page 24). 22 www.kodak.com/go/support Picture sources: My Frame-the frame's 512 MB internal memory. The label and icon indicate the type of the pictures in the highlighted source. My Slide show-appears when you insert a USB flash drive (page 20). Copy your...

User Manual - Page 33

... go /support 27 Notes on playing, copying, deleting music: I Adjust the frame volume (or car phone if it is connected. I A headphone jack ...internal memory, drag and drop them from your computer. NOTE: Music plays automatically when a memory card or USB device with music on -screen volume indicator appears in ) with your frame Playing music 1 Tap the touch border to pause your picture...

User Manual - Page 41

... categories are established by the EASYSHARE Digital Display Software (see page 48. 2 On your frame, tap (Home) → (Pictures and Videos). 3 Highlight Home PC , then tap OK. NOTE: If you have more than one frame on your wireless network, give them apart. Using wireless mode Viewing pictures/videos wirelessly Wirelessly view pictures and videos from your computer right...

User Manual - Page 42

... can edit using the EASYSHARE Digital Display Software (see page 11) appear on the list and as shortcuts on the Home screen. I Play slide shows of Kodak Gallery albums (see page 11). Viewing Gallery/Web media content I Receive pictures from your friends and family at the Gallery! Display your frame. Preloaded feeds (such as...

User Manual - Page 48

...frame) lets you drag and drop (copy) pictures, videos, and music wirelessly between your desktop to open the software. The frame, memory card, and connected devices (see page 30). 3 Double-click (KODAK EASYSHARE Digital Display Software icon) on your frame...content on your frame (page 9). Using wireless mode Copying wirelessly to/from your computer The KODAK EASYSHARE Digital Display Software ...

User Manual - Page 49

... Drag and Drop Zone (for example, the frame's internal memory, a memory card, computer, or connected USB device). 7 Go to the copy location to view your wireless frame - or to find pictures, videos, etc. The frame appears as removable drives-one drive for each picture source on your computer My Devices: - Using wireless mode Click Help for more info Select...

User Manual - Page 50

... pictures from EASYSHARE software It's easy to copy pictures/videos from My Collection to your frame. 1 Install the software that came with your frame (see page 9). 2 Set the USB connection mode to Computer (see page 26 and select Filename, A - Using wireless mode show on your desktop to open the 4 Click My Collection, then select the pictures in the frame: internal memory, memory...

User Manual - Page 51

... the frame location to which you are copying. 7 Select Best For Digital Picture Frame to resize the picture you are copied to your frame. 9 Go to the copy location to view your copied pictures on your frame and to play a slide show. www.kodak.com/go/support 45 Full resolution is unnecessary and quickly fills up the frame's memory. 8 Click...

User Manual - Page 52

... Options Upgrade firmware Upgrade firmware-load the latest version of firmware on This option is Exit-return to exit. the upgrade file (.img) is only displayed if your frame. 1 Tap (Home), then (Settings). 2 Slide or tap below the slider arrows to highlight a setting, then tap OK. 3 Follow the on the frame (memory card, flash drive, internal memory, etc...

User Manual - Page 54

...frame from your computer using the digital display software. USB connection mode-Before you can tell them unique names so you connect a USB computer or printer, choose Connect to computer (default) or Connect to your frame model, serial number, and firmware... to access your copied pictures. Remote copy destination: specify a default destination on your frame (internal memory, SD card, etc.)...

User Manual - Page 64

...frame. I Make sure your frame and computer using the EASYSHARE Digital Display Software (page 42). Try one or more , the clock time returns to reset the on/off times. Cannot see page 49). I From My Collection in EASYSHARE Software, make sure the pictures are in the Picture... and support Resetting the clock after losing power If you turn the frame back on, the set the hour. ...

User Manual - Page 73

.... In France, the power level is in compliance with Industry Canada RSS-210 and FCC Rules. Operation is connected; 4) consult the dealer or an experienced radio/TV technician for compliance could void the user's authority to be used in outdoor environments, per regulations. When in 10 dBm. This digital picture frame (W820 or W1020) transmits...

User Manual - Page 77

... help with communicating, 58 connection mode, 30 copying from EASYSHARE Software, 44 to/from computer, USB, 42 D deleting pictures and videos, 32 displaying slide show, 24 disposal, recycling, 64 doing more with your frame, 27 www.kodak.com/go/support 1 E EASYSHARE Software copying pictures from, 44 error messages, 59 F fast forward video, 28 firmware checking version, 48 upgrading...

User Manual - Page 78

... auto, 47, 49 orientation setting, 1, 47 P PictBridge enabled printer, 29 pictures copying connected, 42 copying from EASYSHARE Software, 44 deleting, 32 location, changing, 22 selecting more than one, 33 play/pause, video, 28 portrait, set orientation, 47 power specifications, 61 printer connection mode, 30 printing, PictBridge printer, 29 R recycling, disposal, 64 regulatory compliance, 66...