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KitchenAid KUIS15NRTS Support Question

KitchenAid KUIS15NRTS Support Question

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Question posted by mwilliams43610 on January 8th, 2015

Too Much Ice!

Our ice maker won't stop making ice. It doesn't sense when enough ice is made, and then shut off.

Current Answers

Answer #1: Posted by BusterDoogen on January 8th, 2015 1:10 PM
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397
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This issue isn't addressed in the troubleshooting manual so I suggest you call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230 or 1-800-807-6777 in Canada for assistance.

I hope this is helpful to you!

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Related KitchenAid KUIS15NRTS Manual Pages

Use and Care Guide - Page 2

... Ice Maker Works 8 Using the Controls 9 ICE MAKER CARE 9 Cleaning 9 Vacation and Moving Care 11 TROUBLESHOOTING 12 Ice Maker Operation 12 Ice Production 12 Ice Quality 13 Plumbing Problems 13 ASSISTANCE OR SERVICE 13 In the U.S.A 13 In Canada 13 WARRANTY 14 TABLE DES MATIÈRES SÉCURITÉ DE LA MACHINE À GLAÇONS 15 INSTRUCTIONS D'INSTALLATION 15...
Use and Care Guide - Page 3

...9632; Replace all of the packaging materials, clean the inside of your ice maker before using your ice maker, follow the recommended opening dimensions shown. The ice maker may be pulled forward for the ice maker to an existing drain. ■ Choose a well ventilated area with your...¹.⁄₂9"cm)9(2"2.9 cm) 24" (60.1 cm) A 28¹⁄₂" (72.4 cm) B 15" (38.1 cm) A.
Use and Care Guide - Page 4

..., repeat steps 2 to change the height of the legs as possible to make several adjustments to 414 kPa). If you have the proper electrical connection: A 115 Volt, 60 Hz., AC only, 15- Depending upon where you install the ice maker, you move the ice maker as close as follows: ■ Turn the leveling leg to the...
Use and Care Guide - Page 5

... of the cabinet or away from ice maker 8. A B Tighten the nut by hand. NOTE: Always drain the water line before making the final connection to the ice maker a minimum ¹⁄₂" ...leaks. Vent hose (drain pump models only) C. A. NOTE: To allow the ice maker to clear line of the ice maker cabinet as it with a quarter-turn on main water supply and flush out tubing ...
Use and Care Guide - Page 6

... Plug into a grounded 3 prong outlet. See "Leveling." 4. The drain should be sure that the ice maker drain tube is provided with a 1¹⁄₂" (3.81 cm) to 2" (5.08 cm) PVC drain reducer installed directly below the outlet of 15.88 mm) inside diameter. ■ Drain lines must have been made. See "Drain Pump...
Use and Care Guide - Page 7

... the end cap facing the front of the door and set them aside. 3. Hinge D. Reverse Hinges 1. Remove the screws from the opposite side of the ice maker. B C A. Align the door with the top hinge hole and replace the top hinge pin. 2. Unscrew and remove the top hinge. Replace the screws in the...
Use and Care Guide - Page 8

... plugs into a grounded 3 prong outlet. When the bin is full, the ice maker shuts off , be making cycle. 5. The amount of ice with room temperature. This means that are . Cubes fall into ice, the minerals in your ice maker. ■ You may hear a "thud" when the ice sheet slides from the evaporator onto the cutter grid. ■ When you...
Use and Care Guide - Page 9

...ice maker. Wipe and dry. Do not use of 15...OFF switch does not shut off the feature. ...stop ice maker operation, press and hold the OFF control. 2. The Holiday Mode feature is needed. By selecting this feature, ice...ice maker cleaner. Service The service light indicates when service is designed for the traveler or for Part Number 4396808. ICE MAKER CARE Cleaning The ice making...
Use and Care Guide - Page 10

...; Obstructs proper airflow. ■ Reduces ice making capacity. ■ Causes higher than recommended operating temperatures which may require repeated cleaning with a fresh quantity of the front panel support. 3. Interior Components 1. If the drain cap is complete. Failure to do so can result in ice maker or reconnect power. Unplug ice maker or disconnect power. 2. Remove the...
Use and Care Guide - Page 11

...: All components of the machine. 11 8. Rinse again thoroughly in clean water. Remove, clean and replace the ice scoop and ice scoop holder. ■ After removing the ice scoop, remove the holder by replacing both screws. 12. Plug in dishwasher. Drain water from the ice bin and the drain pump. ■ Unplug ice maker or disconnect power...
Use and Care Guide - Page 12

... is properly connected and turned on . ■ Make sure that there are no ice ■ Is the control set to the ice maker, wait a few minutes for service. Also, unit may sense cold room temperature and shut off continually? Ice maker seems noisy ■ Is water being circulated through the condenser. Ice maker runs but produces no kinks in the...
Use and Care Guide - Page 13

... drain hose aligned over the drain? Check the cutter grid harness plug to align the drain. Clean your telephone directory Yellow Pages. 13 Move the ice maker to make sure the connection is intact. Call a licensed, qualified plumber. It may need help us or your request. If you can also look in your...
Use and Care Guide - Page 14

... Dealer name Address Phone number Model number Serial number Purchase date 14 KITCHENAID® ICE MAKER WARRANTY ONE YEAR LIMITED WARRANTY For one year from the date of purchase, when this... of products not approved by calling KitchenAid. In Canada, call 1-800-422-1230. Outside the 50 United States and Canada, this product is used for in the home. 8. Those consumable parts are...
Parts Diagram - Page 1

CABINET LINER AND DOOR PARTS For Models: KUIS15NRTW0, KUIS15NRTT0, KUIS15NRTBO, KUIS15NRTS0 (White) (Biscuit) (Black) (Stainless Steel) ICE CUBE MAKER 5−09 Litho In U.S.A. (rrm) (eeb) 1 Part No. W10128528 Rev.A
Parts Diagram - Page 2

... Black 2932803BS Stainless Steel 8 2185695 Cam, Door 9 2217393 Assembly, Magnetic Catch 10 941839 Plug, Hole 11 2208136 Clamp 13 2217367 Gasket, Bottom 14 489503 Clamp 15 2217294 Gasket, Door 16 2185640 Sleeve, Hinge 17 Nameplate W10046670 White W10046700 Biscuit W10046640 Black W10046610 Grey Illus. No. DESCRIPTION 32 2189000 Plug, Handle 33...
Parts Diagram - Page 3

EVAPORATOR, ICE CUTTER GRID AND WATER PARTS For Models: KUIS15NRTW0, KUIS15NRTT0, KUIS15NRTBO, KUIS15NRTS0 (White) (Biscuit) (Black) (Stainless Steel) W10128528 3
Parts Diagram - Page 4

Part No. No. EVAPORATOR, ICE CUTTER GRID AND WATER PARTS For Models: KUIS15NRTW0, KUIS15NRTT0, KUIS15NRTBO, KUIS15NRTS0 (White) (Biscuit) (Black) (Stainless ... 11 2208539 Fastener, Pushnut 12 489443 Screw 13 2185625 Reservoir, Water Slide 14 2185626 Tube 15 2313890 Hose, Overflow 16 2313604 Guide−Ice, Grid 17 2313603 Bracket, Front and Rear 18 2313602 Bracket, Side Left and Right 19...
Parts Diagram - Page 6

..., Switch (ALSO ORDER #4) 4 2313693 Overlay 5 2321774 Control Board 6 2149705 Switch, Plunger Grid/Light 9 745362 Bulb 12 2313633 Thermostat, Bin 13 2185825 Clamp 15 3400884 Screw 18 3400850 Screw 20 2313635 Thermister, Ice Control 6 W10128528 Part No. No. CONTROL PANEL PARTS For Models: KUIS15NRTW0, KUIS15NRTT0, KUIS15NRTBO, KUIS15NRTS0 (White) (Biscuit) (Black) (Stainless Steel) Illus.
Parts Diagram - Page 8

Part No. No. No. No. DESCRIPTION 13 489423 Screw 14 489472 Screw 15 759112 Coil, Solenoid 16 2313806 Hot Gas Valve 17 2187629 Wiring Harness, Condenser Fan 18 Overload 2217223 Production 4387938 Service (Includes Start−Relay) 19 ...
Dimensions - Page 1

.... 34 1/2" (87.6 cm) Max. 11 1/2" (29.2 cm) 3 1/2" (8.9 cm) 9" (22.9 cm) 24" (60.1 cm) A 28 1/2" (72.4 cm) B 15" (38.1 cm) A. Ref. ® Ice Maker PRODUCT MODEL NUMBERS KUIC15NLT KUIC15NRT KUIC15PLT KUIC15PRT KUIS15NRT Electrical: A 115-volt, 60-Hz, AC-only, 15- This appliance is required. The ideal installation has a standpipe with water pressure of maintaining the steady...

KitchenAid Knowledge Base Results

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  • Using the 50-lb. ice maker controls
    ... not shut off the lights and the ice maker. If the service light turns on again, call for those whose religious observances require turning off power to red or ice production decreases significantly. This tells you when it won't stop ice maker operation, select Off. Using the 50-lb. ice maker controls How do I use my 50-lb. The light will turn the ice maker...
  • My ice maker is making too much ice/it won't stop making ice - Bottom freezer/French door refrigerators
    ... ice maker is making too much ice/it won't stop making ice - Bottom freezer/French door refrigerator Using the 50-lb. To stop ice production, raise the ice maker's shut-off until you Not Helpful Helpful Answers others found helpful My ice maker is designed to stop ice production when the ice bin is full. Was this answer more useful. ice maker controls Ice maker operation...
  • My ice maker is making too much ice/it won't stop making ice - Bottom freezer/French door refrigerators
    ... To stop ice production, raise the ice maker's shut-off until you hear a click and the arm stays in my dishwasher My ice maker is making too much ice/it won 't my ice maker stop ice production. ice maker controls Ice maker operation (On/Off) Ice maker does not produce enough ice Food soil left on the dishes in the up position. Bottom freezer/French door refrigerator Using the 50-lb...

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