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KitchenAid KUIC18NNZS Support Question

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Question posted by wjcallis on September 17th, 2015

My Kuic18nnzs Not Working

My 18 In Cie Maker With Gravity Drain Does Not Make Ice. It Is Only5 Mos Old. Water Flows Through It But Not Ice Is Made. What Can I Do?

Current Answers

Answer #1: Posted by TechSupport101 on September 17th, 2015 8:36 AM
This answer was accepted by the poster of the original question.
TechSupport101

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Find a troubleshooting guide specific for KitchenAid and Whirlpool stand alone ice makers here http://www.truetex.com/icemachine.htm - consider contacting your retailer should all else fail as you should still be under warranty.

Related KitchenAid KUIC18NNZS Manual Pages

Installation Guide - Page 1

...Unpack the Ice Maker 2 Location Requirements 2 Electrical Requirements 3 Water Supply Requirements 3 Vacation or Extended Time Without Use 3 Connect Water Supply 3 Ice Maker Drain Pump Installation 4 Drain Connection 7 Ice Maker Door ...à glaçons 15 Raccordement au drain de vidange 18 Inversion du sens d'installation de la machine à glaçons- All safety...
Installation Guide - Page 2

... ice maker to work properly. See "Leveling." 2 Removing Packaging Materials Remove tape and glue from your ice maker ...drain pump, Part Number 1901A, only to carry the water to avoid problems with your ice maker before using it. These products can adjust the height of the ice maker...18" (38.1 cm or 45.7 cm) depending on the top and three sides, but the installation should allow the ice maker...
Installation Guide - Page 3

... installed. ■ For gravity drain systems only. ■ The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of maintaining the steady water supply required by the warranty. Damage from frozen supply lines is not covered by the ice maker, is recommended. Use a receptacle which reduces water flow and clogs more...
Installation Guide - Page 4

... length needed for service. IMPORTANT: Always drain the water line before making the final connection to minimize condensation on the drain tube. Turn shutoff valve ON. 10. Copper tubing 4. Turn off shutoff valve on the coupling. 9. Bend the copper tubing to insulate drain tube thoroughly up into the ice maker. Rear View A B AB C D A. Ferrule (purchased) D. Copper...
Installation Guide - Page 5

...Locations" illustration. Pull rear panel away from ice maker bin to fall into cabinets, pull ice maker out of the water pan located inside the storage bin. Unplug ice maker or disconnect power. 3. Drain Cap A A. Remove rear panel. Allow water to drain pump reservoir vent. Drain cap 5. See "Water Supply Line" illustration. Remove the old drain tube and clamp attached to the Off...
Installation Guide - Page 6

... the unit base. See "Parts Locations" illustration. 11. See "Drain Pump Mounting Tab Slot" illustration. Drain pump installed 8. Coil ice maker power cord into the receptacle of the pump. Place new rear panel (small one for 15" ice makers, large one for 18") against the back of ice maker using ⁷⁄₈" adjustable clamp, supplied. Use two #8-32...
Installation Guide - Page 7

...right (7 18.56 cm] from flowing back into a grounded 3 prong outlet. A Drain Pump kit, Part Number 1901A, is operating properly. See "Parts Locations" illustration. Check all drains. 1⁷⁄₈" (4.8 cm) A B 1" (2.54 cm) 23" C (58.4 cm) D 2" - 1¹⁄₂" (5 cm - 3.8 cm) A. Failure to water supply and install ice maker as shown. Connect ice maker to...
Installation Guide - Page 8

... or electrical shock. 1. NOTE: Be sure the edge guards do not separate from the top hinge. 4. See "Gravity Drain System." See "Leveling." 4. Replace all water and electrical connections have been made. Failure to move and install ice maker. Remove the hinge pin from the door wrap panel. Remove the screw and door stop at corner...
Installation Guide - Page 9

... correctly. 2. Install the 2 hex-head screws into the bottom of the ice maker and tighten screws. 3. Hinge pin B. Phillips-head countersink screw C. Replace the... B C D E D C A. Beginning top corner end cap D. 6. Remove the "old" bottom hinge screws and hinge. Hinge pin sleeve C. Replace Door 1. Phillips-head countersink screw C D D. Replace the handle and...
Installation Guide - Page 10

... leveling legs that it . If the drain cap is important for undercounter installations. Leveling It is loose, water will have another person to the final location. 2. Depending upon where you install the ice maker, you have either thin ice or no ice. 4. If the ice maker is a built-in order to 5. Unplug ice maker or disconnect power. 2. Do not use...
Installation Guide - Page 11

...Ice scoop holder 11. Rinse again thoroughly in ice maker or reconnect power. 18. They cannot withstand temperatures above 145°F (63°C). 12. Hook up and out. Snap the pump bracket back onto the water pan and place back into storage bin drain... make sure that all controls are flashing. Lift the cutter grid up the water pan pump. Drain pump cover 10. Secure the water ...
Dimension Guide - Page 1

...s Maximum run and must have questions about your drain in accordance with a gravity drain system, follow the recommended opening the ice maker door. s It may occur, resulting in the recommended location as wind, rain, water spray, or drip. Recommended location for purchase. This will not work properly. A Drain Pump kit, Part Number 1901A, is provided with...
Warranty Information - Page 1

...ICE MAKER WARRANTY THREE YEAR LIMITED WARRANTY (PARTS AND LABOR) For three years from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, KitchenAid brand of original consumer purchase. FOURTH THROUGH FIFTH YEAR LIMITED WARRANTY (SEALED REFRIGERATION... or water filters... KitchenAid makes no ...

KitchenAid Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • No ice production - Built-in refrigerator
    ... by side refrigerator No or low ice production - Make sure that the ice maker is a model with the ice bin in the ejector arm of the freezer compartment to begin. Side by Side Refrigerator Blinking red light in refrigerator Why is not jammed in the freezer door, turn on . Side by side refrigerator Ice Dispenser Not Working - If the refrigerator is...
  • Water supply hookup - French door with exterior dispenser
    ...the water is connected, turn on , 5 seconds off the ice maker. Coil the copper tubing. Place end of between 35 and 120 psi (241 and 827 kPa). After connecting the refrigerator to flow.... as shown. 2.  Go Back to a water supply: 1. If no water supply is a cold water pipe. Turn OFF main water supply. Make sure it is available, contact an authorized plumbing technician...
  • Water supply hookup - Bottom freezer/French door refrigerators
    ... can make this answer helpful? If your cold water supply, the water pressure to the reverse-osmosis system needs to your refrigerator has a water filter, it for moving the refrigerator to avoid kinks. Turn on nut (1) attached to the refrigerator: Remove the plastic cap from the connection on the water supply to operate the water dispenser and ice maker...

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