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Question posted by darlafaith on October 31st, 2012

Soap Dispenser Door Will Not Open.

The dispenser door does not open.  Otherwise d/w runs fine.  There's nothing blocking it.  I use liquid detergent.  The cycle runs and the clean light comes on fine.

Current Answers

Answer #1: Posted by rsgraham on December 4th, 2012 1:05 PM
This answer was accepted by the poster of the original question.
rsgraham

Member since:
December 4th, 2012

Points: 1,110
1,110
points
The connector has probably come loose from the opening solenoid.  All you need to do is remove the 4 screws that hold the front cover on (open the door and there are two on each side) and plug it back in.  I just got charged $120 for a technician to come and do this and my dishwasher is only 14 months old.  I called the manufacturer and they won't warranty it.  Very poor customer service.

Related KitchenAid KUDE20IXSS Manual Pages

Use & Care Guide - Page 2

...damage the door seal; and 2) Load sharp knives with controls. ■ Use the dishwasher only for its intended function. ■ Use only detergents or ...dishwasher. ■ Under certain conditions, hydrogen gas may be produced in a dishwasher, and keep them out of the reach of injury, do not smoke or use an open flame during or immediately after use. ■ Do not operate the dishwasher...
Use & Care Guide - Page 3

...open door. grounding conductor can result in a risk of least resistance for electric current. SAVE THESE INSTRUCTIONS WARNING Tip Over Hazard Do not use dishwasher until completely installed. GROUNDING INSTRUCTIONS ■ For a grounded, cord-connected dishwasher: The dishwasher...and ordinances. The plug must be run with the circuit conductors and connected to cause birth defects or other...
Use & Care Guide - Page 4

... opening Heating element Rinse aid dispenser reduces spotting and improves drying. Lower spray arm Overfill protection float EQ Filtration System removes soil from water and improves cleaning action. Detergent dispenser Active...water toward pots, pans, or casserole dishes loaded in the back of the dishwasher to clean stubborn messes. Upper level wash Parts and Features ProScrub® (on some ...
Use & Care Guide - Page 5

...PUSH DOWN & TURN O CK UN IMPORTANT: Do not block detergent dispenser. Efficient dishwashers run longer to use a drying agent such as , adding a dish, even during the Delay Hours option), the START/RESUME button must use too much detergent in the lower rack may block the dispenser door. ProScrub® Option for optimal cleaning using slightly more water and energy. Place these dishes...
Use & Care Guide - Page 6

.... 4 Start dishwasher. Make sure lightweight load items are blocking the detergent dispenser. ■ Items should be loaded with some pointing up and some down . Add powder, liquid or tablet detergent just before washing. ■ When loading silverware, always place sharp items pointing down to avoid nesting. Store tightly closed no items are secured in better cleaning. MAIN...
Use & Care Guide - Page 7

... aid. ■ Rinse aid keeps water from forming droplets that can customize your cycles by either using other dishwasher Main Wash Pre-Wash detergent types. If the door is fully locked. Replace the dispenser cap and turn the dispenser cap to lock fill - -- 6 5 4 --- - - -- Turn the arrow adjuster inside the dispenser by pressing the options desired. Always place premeasured...
Use & Care Guide - Page 10

..., when the Sani Rinse cycle is used to turn off . Each bar equals approximately 24 minutes of the dishwasher between cycles, or cycle and option changes during a cycle or the power is locked, the light flashes 3 times and an audible tone will not start. See "Canceling A Cycle After Dishwasher Is Started" and "Changing a Cycle After Dishwasher is finished. Clean indicator glows when...
Use & Care Guide - Page 11

... . Press CANCEL/DRAIN button once. Check that detergent dispenser cover is open the door completely. 3. Select new cycles and options. 6. Make sure items do not stop the rotation of the mid level rack to use this feature. There are specially designed slots (small round holes) for best cleaning results. Canceling A Cycle 1. Wait for the spraying action to stop...
Use & Care Guide - Page 15

.... OR Use liquid automatic dishwasher detergent and clean with powdered dishwasher detergent on dishes" in use any soil buildup. Avoid possible water damage to your home and dishwasher due to near the dishwasher. Cleaning the interior Drain Air Gap Hard water minerals can cause a white film to wear rubber gloves. You may cause foaming or sudsing. NOTE: Run a normal cycle with...
Use & Care Guide - Page 16

... completed (the Clean light is fresh and lump free. Do not use a high-quality, fresh detergent. This water may have selected a cycle. (See "Cycles and Options Descriptions" section.) Be sure there is closed and latched. Check that the float is connected to a food waste disposer, be blocking the detergent dispenser from opening properly. If dishwasher is free from...
Use & Care Guide - Page 17

... sounds can be used for tougher loads. Scrape food from dishes prior to act upon. Improper loading can be heard when the detergent dispenser opens during a heated wash cycle, the cycle will end and the Clean LED will not come clear, it does not come on some models) option can occur periodically throughout the cycle while the dishwasher is draining. ■...
Use & Care Guide - Page 18

... excluded from the dispenser, be easily determined...or replace appliance light bulbs, air ...clean. This warranty gives you specific legal rights, and you . Replacement parts or repair labor if this major appliance is used...dishwasher has been installed properly and is needed in soft water. Measure the detergent accurately and use only detergents... TUB AND INNER DOOR LINER For the ...
Installation Guide - Page 2

... and local codes and ordinances. 2 Close dishwasher door until completely installed. WARNING Tip Over Hazard Do not use dishwasher until latched. • Observe all governing codes and ordinances. • Install this manual and on open dishwasher door while someone grasps the rear of the dishwasher. You Need to: • Slowly open door. All safety messages will tell you what...
Installation Guide - Page 4

... not run drain lines, water lines or electrical wiring where they can interfere with floor at front of opening ). Damage from your dealer for installing your dishwasher at...opening for installing underneath the countertops. The location must provide clearance between the side of the dishwasher door and the wall or cabinet. • square opening , shims may be needed to level dishwasher...
Installation Guide - Page 11

... clean and dry for installation of drain hose to air gap with screw-type clamps (not provided) to connect from waste tee to air gap with large 2 silver drain hose clamp (provided). Doing so can result in serious injury or cuts. Excessive Weight Hazard Use two or more people to squeeze clamp open door...
Installation Guide - Page 13

.... Insert tabs on wires to white, using UL Listed/CSA Approved twist-on strain relief Electrical Shock Hazard Electrically ground dishwasher. Use ¹⁄₄" nut driver and ... connectors (included with power supply cord kit). Determine Cabinet Opening 1 Measure cabinet opening from underside of countertop to floor where dishwasher will be sure both are secured. NOTE: Do not...
Installation Guide - Page 15

...face of the template is for toe kicks greater than 6" (15.2 cm). Use tape to mark the drill bit to move and install dishwasher. NOTES: • The handle for the custom panel is not included. &#... PANEL CALIBRE EN BOIS DE PANNEAU Centerline Línea central Axe central Pilot holes Using 2 or more people, stand the dishwasher up. Mark 4 pilot holes on both sides and all edges of the custom ...
Installation Guide - Page 16

...) into the panel. Align the custom tape to gauge the hole depth. Predrill 2 pilot holes using a drill bit. Drill pilot holes approximately 1¹⁄₂" using the 4 short hex head screws provided. 6 Attach custom tape Open the door and align top edges. verify tape is aggressive, so proper alignment and attachment to the metal...
Installation Guide - Page 18

... rear leg of utilities. Using a nut driver or hex socket, remove the screw from tipping, open - NOTE: Tensioners on the console. 1 Move dishwasher close to cabinet opening 3 Open and close door Water line Drain hose Cable Direct wire only IMPORTANT: Double-check correct placement of dishwasher. If the door closes by itself , move dishwasher close the door a few times. Increase...
Installation Guide - Page 21

...are secured. Place wires inside box. Insert tabs on wire connectors (not included). Use ¹⁄₄" nut driver and previously removed screw to green ground connector in ...NOTE: Twist on wires to white, using UL Listed/CSA Approved twist-on left side of this step. WARNING Electrical Shock Hazard Electrically ground dishwasher. Close cover ensuring wires are tucked inside...

KitchenAid Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Cleaning the warming drawer
    ...: Use liquid detergent or all -purpose cleaner and a nonabrasive, plastic scrubbing pad. Pull the knob straight away from the control panel to remove hard water spots. Wash, rinse and dry with clean water, and dry thoroughly. To clean warming drawer racks: Use a steel-wool pad and warm, soapy water. Wash, rinse and dry thoroughly. Soap, water...
  • My dishwasher is not draining
    ... Clean light will come on before trying to manually drain dishwasher. Wait until the Clean light comes on when the cycle is to the sink drain. If the sink drain is leaking Dishwasher ... replaced with the dishwasher.  Rate answer 1 of 3 Rate answer 2 of 3 Rate answer 3 of the pump. Is the door open or unlatched? Was the selected cycle interrupted before connecting ...
  • Food soil left on the dishes in my dishwasher
    ...;To determine water pressure: Fully open the faucet nearest the dishwasher. Spotting and filming on the upper rack only? Use fresh detergent only. Clean out the dispenser. Do not allow the dirtiest parts to your model number. Run hot water at least 6 characters of the dishwasher and reduce washing performance. Older detergent exposed to keep it has...

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