KitchenAid KSM7990WH Support Question
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Question posted by tkcasteel on November 12th, 2012
Flawed Design?
Is the new 7qt commercial mixer have the same design flaw that the 6qt mixer has? Is the grove that holds the cir clip that holds the gears down on the planatary shaft just as shallow as the 6 qt. After about 1 year of regular use the grove edges wears out and the clip slips up the shaft causing the gears to jam and break. It also pushes up on the gear housing breaking the gear housing. If the 7qt is made the same way instead of replacing the cir-clip with a roll pin and washer to prevent the clip from sliding up then I would never buy one. Just junk waiting to break. Please send me a parts diagram of the gears so I can see for myself if this mixer will have the same problems.
Tabitha
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