Question posted by paulin638 on September 15th, 2015
There Has Been An Unauthorized Charge Made To My Keybank Checking Account.
This was posted on the 13th of Sept as Facebk> ca usa in the amount of $75.78. I need information where this originated so I can inform my bak of this fraudulent charge. Would appreciate any information you can provide as soon as possible.Thankyou,Pauline Brant
Current Answers
Answer #1: Posted by TechSupport101 on September 15th, 2015 9:42 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Quoted KeyBank FAQ: What should I do if I have an unauthorized debit card transaction on my account?
If you notice an unauthorized purchase on your account, report it by calling 800-KEY2YOU® (539-2968) and following the prompts for fraudulent activity. We will review your account with you to verify recent activity and initiate a dispute for the unauthorized transaction(s). If necessary, we may also block the card to prevent additional unauthorized transactions and have a new card issued to you
Answer #2: Posted by BusterDoogen on September 15th, 2015 9:38 AM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,447
Member since:
October 30th, 2011 Points: 28,565,447
We're a Q&A site. I suggest you contact CS@ 1 (800) 539-2968 for a resolution on your account.
I hope this is helpful to you!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
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