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Kenmore HE3t Support Question

Kenmore HE3t Support Question

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Question posted by maryjane on December 21st, 2010

He3t Washer Will Not Unlock

My he3t washing machine seems to be stuck with 20 minutes left in the cycle that will not clear.  I've unplugged and tried several times to restart but nothing happens.  Inside the drum (which is locked) has sitting water with a full load of mixed laundry.  What can I do to clear the brain freeze?

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Related Kenmore HE3t Manual Pages

Use and Care Guide - Page 2

...charge for parts and labor on to time. You can save you an outstanding ... 2 KENMORE ELITE® APPLIANCE AND OPTIONAL PEDESTAL WARRANTY 3 WASHER SAFETY 4 INSTALLATION...Restarting 14 Changing Cycles, Options and Modifiers 14 Status Lights 14 Cycles 15 Normal Washer Sounds 16 Options 17 Modifiers 18 Laundry Guide 18 LAUNDRY TIPS 19 Loading 19 WASHER CARE 20 Cleaning Your Washer 20...
Use and Care Guide - Page 3

... to all instructions supplied with the product, Sears will replace the stainless steel wash drum due to defective materials or workmanship. LIMITATION OF REMEDIES Customer's sole and exclusive..., when this washer is used for other than private family purposes, this warranty applies for incidental or consequential damages. Deleted Pedestal Warranty KENMORE ELITE® APPLIANCE...
Use and Care Guide - Page 4

... using the washing s Do not reach into the washer if the drum, tub or agitator is , tell you how to potential hazards that could ignite or explode. SAVE THESE INSTRUCTIONS 4 dry-cleaning solvents, other flammable, or explosive substances to carry out. machine, turn on your appliance. any servicing unless specifically recommended in this time. This...
Use and Care Guide - Page 5

... strap Alternate Parts Parts listed are in the washer drum. and connector kit, Part Number 285835 Drain hose too short 4 ft (1.2 m) drain hose extension kit, Part Number 285863 Water faucets 2 longer water fill hoses: beyond reach of different heights separately for this washer. Pedestal Height Approximate Color Height with storage drawer) is available in...
Use and Care Guide - Page 6

..., laundry room, closet, or recessed area. Do not operate your responsibility. s Additional clearances might be considered. Closet door with foam backing, is attached to support the washer with...cm) 27" (68.6 cm) 1" (2.5 cm) s Hot and cold water faucets located within 6 ft (1.8 m) of 1" (2.5 cm) on pedestal s Companion appliance spacing should also be considered for the recommended...
Use and Care Guide - Page 7

...) above the floor. s For cabinet installation, with stacked washer and dryer The dimensions shown are for the recommended spacing. 48 in.2 * (310 cm2) 3" (7.6 cm) 24 in the top are required. 7" (17.8 cm) 7" (17.8 cm) A B Laundry tub drain system (view A) The laundry tub needs a minimum 20 gal. (76 L) capacity. The siphon break must be purchased...
Use and Care Guide - Page 8

...washer is equipped with the circuit conductors and connected to have a fuse in death, fire, or electrical shock. grounding conductor can result in the neutral or ground circuit. s Do not have the properly grounded outlet installed by a qualified electrician. Check with a cord having a 3 prong grounding plug. if it is adequate. A time... plug. or 20-amp, fused ...
Use and Care Guide - Page 9

...power cord inside the washer until it is seated on the washer. 6. Once the bolt is within approximately 3 ft (90 ...location. Connect the Inlet Hoses Make sure the washer drum is to be properly set up for future reference....left) inlet valve. Hot C. Close the bolt holes with the red color indicator to the washer. Attaching the red coupling first makes it is seated on the washer...
Use and Care Guide - Page 10

... the drain hose. Level the Washer Properly leveling your floors from the shipping clips. Read and follow these instructions. B. Then check that all four feet are not tight against the washer cabinet. A B C If the washer faucets and the drain standpipe are pushing on the edges of the washing machine top plate, the machine should be tightened. A B A.
Use and Care Guide - Page 11

... Cleaning" starts the wash cycle with up to six different spin speed choices. This washer allows a 8-minute period in death, fire, or electrical shock. 7. Dynamic Balance A precision balancing system that allows the washer to reach spin speeds of water is added after the enzymes have had a chance to complete one time, which means fewer loads. Check...
Use and Care Guide - Page 12

... only High Efficiency detergents. Close the washer door by turning the cycle selector. If an option or modifier is glowing or if the cycle has been canceled. Place a load of detergent will remain locked during operation. s The door can begin. For All Wash Cycles 1. Vibration is normal during the wash cycle. Sort laundry according to avoid spills. Please refer...
Use and Care Guide - Page 13

... countdown to remain in washer errors, longer cycle times and, reduced rinsing performance. IMPORTANT: When delaying a cycle, use the proper dispensers when adding laundry products. This wash B system, along with all cycles. IMPORTANT: If you do not select START within 5 minutes of water to the wash cycle will likely result in the dispensers when the wash cycle is for you to...
Use and Care Guide - Page 14

... and Modifiers can add an additional item to cancel the wash cycle. 2. Press the 2ND RINSE button to begin the drain. 5. To pause the washer at the best time during the 2nd Rinse. Select STOP twice. 2. Select and hold START (for approximately 1 second) to restart the washer at the beginning of status light to continue the...
Use and Care Guide - Page 15

... & Spin N/A (0:20) Cold/Cold High Drain & Spin N/A N/A (0:12) High Handwash/ Normal Cold/Cold Low Delicate (0:30) Express Wash (2-3 items) Light (0:30) Warm/Cold High *Time may pause until this activity is operating. Close the door and select the new cycle and options. The washer powers down automatically 60 minutes after the cycle is not glowing 1. To unlock the...
Use and Care Guide - Page 16

... process. s Adding fabric softener to reduce wrinkling. Handwash/Delicate Use this cycle to keep the inside of no-iron fabrics such as infant socks. Normal/Casual Use this cycle with an empty wash drum. Whitest Whites This cycle is locked or unlocked, and during the Clean Washer cycle. It is recommended that garment is lower than needed in combination with...
Use and Care Guide - Page 17

... something is the default rinse setting for each Wash Cycle selection. To reuse this cycle at another time, select MY CYCLE and press START. IMPORTANT: When delaying a cycle, use . Cycle Signal This signal is unavailable with a selected cycle, there will glow green. This option adds 20-minutes prewash without drain to the Main Wash compartment of the compartment during Delay, before...
Use and Care Guide - Page 18

.... Listed to the right are available with the Sanitary cycle s In wash water temperatures colder than cold rinses. Laundry Guide Refer to each of load you are cold. Available modifier settings will glow green. Wash Temp Select a water temperature based on the type of these washer cycles. Cold rinses save energy. ATC regulates incoming hot and...
Use and Care Guide - Page 19

...the front of detergent to use. s Stained or wet garments should be washed together. It may rust if left in a mesh garment bag. Separate lint-givers (towels, chenille) from...them inside -out to avoid scratching the washer interior. s Turn synthetic knits inside -out. s Wash small items, such as zippers, snaps, and buckles may also result in washer errors, longer cycle times and...
Use and Care Guide - Page 20

... the WASH and CONTROLS LOCKED lights will remain lit. Pull back the seal to maintain washer freshness s Use only HE High Efficiency detergent. NOTE: The basket will rotate, then the door will unlock, lock again, and then the cycle will take approximately 3 minutes. 7. b) Wipe the seal area with several rinse and drain steps to thoroughly clean the inside...
Use and Care Guide - Page 24

... imbalance routine the time displayed may need to redistribute the load. If larger loads are washed in a low-speed cycle? Door locked at the end of lightly soiled garments. s Was the wash temperature too low? Use more detergent for your hot water system is complete, then resume with a low spin speed to the washer drum. To avoid...

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