Jenn-Air JJW3830WS Support Question
Jenn-Air JJW3830WS Support Question
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Question posted by briandilitto on March 13th, 2018
Jenn Air Jjw3830ws Oven Turns On By Itself And Won't Cancel Or Turn Off.
I have a 2011 Jenn Air double oven model JJ3830WS. The oven will not turn off. After I use the oven and cancel it to turn it off, the oven will turn off for a short time (a few seconds). The fan remains running and the display comes back to life. It will randomly select a cook mode and temperature. I can try cancelling it again. I turns off for a short period of time and comes right back on. What is the cause. I have never used the self cleaning mode for either oven.
Current Answers
Answer #1: Posted by Odin on March 17th, 2018 6:18 PM
Odin
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Related Jenn-Air JJW3830WS Manual Pages
Installation Instruction - Page 8
...on single ovens.
At first use and cleaning, read the Use and Care Guide.
3. Set the temperature. Touch CANCEL UPPER/LOWER on double ovens, or press CANCEL on for 5 minutes, feel heat or if an error message appears in oven.
8 Complete Installation
1. For more details read the Use and Care Guide.
6.
Dispose of Single Oven 1. Press Upper/Lower oven.
4.
Turn power on...
Use and Care - Page 1
...-IN ELECTRIC SINGLE AND DOUBLE OVENS
FOURS ÉLECTRIQUES ENCASTRÉS SIMPLE ET DOUBLE JENN-AIR®
Use & Care Guide
For questions about features, operation/performance, parts, accessories, or ... notre site web à www.jennair.ca. Table of Contents/Table des matières 2
Models/Modèles JJW3430, JJW3830
W10450588A In Canada, call : 1-800-JennAir (1-800-536-6247) or visit our ...
Use and Care - Page 7
... side of the screen.
9. NOTE: Do not use the on double oven models) to turn off the oven.
12. If Keep Warm was set timer if ...running , touch ADJUST and choose "Cancel" or use Delay Start for additional information.
8. OR
5. Enter a cooking length using the on -screen display. To change a mode, temperature or cook time while the oven is minimized to set desired time...
Use and Care - Page 8
... only part of idle mode. This setting is automatically disabled if the Kitchen Timer is running or the oven is in a bake setting until turned off immediately.
8
A timed Sabbath Mode can also be adjusted when daylight saving time occurs. 6.
Enter the time using the "" buttons. 4. From the Setup Menu, touch the button at the right-hand side...
Use and Care - Page 9
.... Press CANCEL OVEN (CANCEL UPPER or CANCEL LOWER
on double oven models) to Upper or Lower. 5. To Disable Sabbath Mode: Sabbath Mode will automatically be disabled when a cook time ends, or...This display will say: "To use the page up screen.
Temperature Calibration
1. On double oven models, select which oven to show the Jenn-Air start-up and page down
arrows until the display
indicates...
Use and Care - Page 10
... screen. Refer to the fumes given off throughout oven operation. If CANCEL is touched, the Service Information will be used modes/foods, My Creations, Date/Time, and Language. RACKS ■ Position racks before turning on them.
■ Make sure racks are using for Demo Mode. During oven use of the oven cavity. 2. Ensure you are level. This will be...
Use and Care - Page 13
... show only the ones from your oven model. Failure to use a probe, follow steps 9-12. See additional information on right-hand side of foods to the previously set time. See "Temperature Probe" section for... to view all choices in use a probe, enter a cooking temperature recommended from the category selected. When the Cook Timer expires, the oven turns off. Touch START to the...
Use and Care - Page 20
...timer to turn Keep Warm ON from the Temperature tab, set a Delay Start is not needed for most foods. A second way to begin cooking. Touch START to set desired time and touch ...Cook Time screen.
Enter a cooking length using the on double models) to alert you when cooking ends. Times are guidelines only and may not exceed 12:00:00. OR
6. Touch CANCEL (CANCEL UPPER or CANCEL LOWER...
Use and Care - Page 21
... elements are located in warm oven. Broil element B. Activate Keep Warm while setting up to begin the Keep Warm cycle.
8. The oven will turn off in food poisoning or sickness. After preheat, the convection, bake and broil elements and the fans will cycle on double models) to turn off when the programmed time expires. Doing so can be...
Use and Care - Page 22
... on double models) to the Temperature screen. Place the cakes on again approximately 30 seconds after the rack position number indicates that the offset rack should be used, and an "r" indicates that require a preheated oven, such as cakes, cookies and breads.
OR
5. Doing so can bake up to preheat oven. If food is opened and turn on...
Use and Care - Page 23
... cycle is complete, touch CANCEL (CANCEL UPPER or CANCEL LOWER on double models) to the Modes menu.
3. To Use Convection Broil: Before convection broiling, see "Broil" section for items that require a preheated oven, such as shown. Place food in food poisoning or sickness. Touch MODES to move to turn on and off approximately 30 seconds after the door is...
Use and Care - Page 24
... cycle if not preset, Add More time or Cancel the timer.
Bake, broil, and convect elements will turn off the oven. Convection fans D. Touch START to insert food. See "Delay Start" section for Part Number W10123240.
24 Convection elements C. See "Assistance or Service" section to turn on double models) to order. The time length may touch the Temperature tab...
Use and Care - Page 27
...Add More Time or Cancel the
timer. Convection fans D. Press START to start time and touch SET DELAY. A second way ...CANCEL (CANCEL UPPER or CANCEL LOWER on double models) to turn off when the time expires.
7. (Optional) To set Reminder and Delay Start. 9.
Touch CANCEL (CANCEL UPPER or CANCEL LOWER on double models) to turn off the oven. Enter a time using...
Use and Care - Page 28
...Time can result in the center of the thickest part of food. Temperature Probe
WARNING
Burn Hazard
Use an oven mitt to begin preheating oven. 5. (Optional) To keep food warm after cooking ends, turn Keep
Warm ON. Do not touch broil element.
To Use Temperature Probe: Before using... temperature of the cook time remains.
When the Cook Timer ends, if additional cook time is 160ºF (...
Use and Care - Page 29
... Poisoning Hazard
Do not let food sit in burns.
1.
Use the slider to be displayed.
2. Failure to enter a desired begin /end time and also move the slider.
3. Use the slider to follow these instructions can result in oven more than one hour before or after the cook time expires. 5. Touch SET DELAY. To change the previously...
Use and Care - Page 30
....
The oven lights will not unlock until the oven cools. NOTE: During self-clean the cooling fan motor(s) will remain locked. ...use oven cleaners. On double oven models, only one oven is self-cleaning, the other oven cannot be cleaned when oven cools. If one oven... a time. An increase of porcelain on double ovens, select the oven you want to the inner door glass before running cycle....
Use and Care - Page 33
...model and serial number of your area, call . If you need replacement parts If you still need to :
Jenn-Air Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. To locate factory specified parts in your correspondence. Jenn-Air....
To locate the Jenn-Air designated service company in your area, you can write to Jenn-Air with the same precision used to local dealers, ...
Use and Care - Page 34
... instructions.
4. Major appliances with electrical or plumbing codes, or use of consumables or cleaning products not approved by calling Jenn-Air.
Dealer name Address Phone number Model number Serial number Purchase date
34 SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS
In the second through fifth years from the date of purchase, when this...
Warranty - Page 1
... from defects in which it is used in the country in materials or workmanship and is reported to Jenn-Air within 30 days from the date of purchase.
6. Costs associated with the removal from your home of your complete model number and serial number. Major appliances with original model/serial numbers that is operated and...
CAD - Page 1
All Jenn-Air® appliances are appropriately UL, CUL or CSA approved.
29" CUTOUT DIMENSION
28" APPLIANCE DIMENSION
0 Lu z - ...z
CUTOUT DIMENSION
NOTE: Dimensional information is provided for planning purposes only. z
0
z
Lu
2
ctx.* cs)
0
z
CUTOUT DIMENSION
FRONT ELEVATION
3 SIDE ELEVATION
Manufacturer:
Jenn-Air
Model Number:
JJW3830WS
EJENN-AIR®
Date:
MM/DD/YY
Scale:
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