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2010 Jeep Grand Cherokee Support Question

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Question posted by slowspokes51 on November 24th, 2016

2010 Grand Cherokee - Incorrect Recreational Towing Procedure In Owner's Manual

I have just received the 3rd Edition of the 2016 Grand Cherokee Owner's Manual;. It STILL HAS THE INCORRECT PROCEDURE FOR RECREATIONAL TOWING. The procedure in the manual is for the 2015 electronic gear shift lever which automatically places the car in park. The procedure that is detailed in the manual is INCORRECT AND COULD CAUSE DAMAGE. Please contact owners who purchased the 2016 & 2017 models with the updated, correct procedure.for more details. I would imagine the inconvenience to owners and the company's liability should be considered if this is not corrected.

Current Answers

Answer #1: Posted by BusterDoogen on November 24th, 2016 2:26 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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Helpowl isn't affiliated with Jeep, I suggest you call CS@ 877-426-5337 to alert the manufacturer of the problem.

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Related Manual Pages

Owner's Manual - Page 16

... the Key Fob. 2 The emergency key is dead) NOTE: You can keep the emergency key with your thumb and Removing Key Fob From Ignition Place the shift lever in the alarm sounding. Turn the Key Fob to disarm theft alarm. It also contains the Remote Keyless Entry (RKE) transmitter and an emergency key...
Owner's Manual - Page 17

... children alone in the ignition. An unlocked car is dangerous for a number of reasons. The...Electronic Vehicle Information Center (EVIC) - If Equipped/Personal Settings (CustomerProgrammable Features)" in the ignition switch. WARNING! Always remove Key Fob from the ignition and lock all doors when leaving the vehicle unattended. A child could be removed until you place the shift lever...
Owner's Manual - Page 123

...SYSTEM" message. When the shift lever is Clean the ParkSense sensors ...hard cloths. Do not instrument cluster will be enabled and disabled with water, car wash soap changed to disable the system, the bumper is defective, the ... or poke the sensors. Otherwise, you could damage the sensors. Refer to "Electronic Vehicle Information Center (EVIC)" in the EVIC after making sure the rear fascia/...
Owner's Manual - Page 126

...may be sure to see an on-screen image of the rear of your vehicle whenever the shift lever is behind your vehicle, and be equipped with the ParkView Rear Back Up Camera that allows... or obstacles because the hitch ball will be careful when backing up . You are responsible for towing. Also, the ParkSense sensors could detect the ball mount and hitch ball assembly, depending on the...
Owner's Manual - Page 167

...be set at zero. The Shift Lever Indicator is unbuckled, a chime will sound. The odometer shows the total distance the vehicle has NOTE: You must be placed in "Things To Know ... 19. Shift Lever Indicator system is properly reset, or that the vehicle has been driven. It displays the gear position of the odometer reading before the repair or service. Odometer automatic transmission.
Owner's Manual - Page 168

...system checked by an authorized dealer. Obtain SERVICE IMMEDIATELY. Electronic Throttle Control (ETC) Warning Light This light informs you...rough idle or engine stall and your vehicle may require towing. If the light remains lit with the engine running .... has completely stopped and the shift lever is first turned ON and remain on when the ignition switch is placed in the ON position. 23...
Owner's Manual - Page 244

... AND OPERATING 243 AUTOMATIC TRANSMISSION WARNING! You could accelerate quickly forward or in reverse. CAUTION! Only shift into any forward gear when the engine is above idle speed. • Before shifting into gear when the engine is idling normally and when your foot is equipped with a Key Ignition Park Interlock which requires the shift lever to the...
Owner's Manual - Page 246

... first, then place the shift vehicle may be delayed after restarting the engine if the ignition switch is cold. The transmission electronics are the parking brake when leaving the vehicle in NEUTRAL. Always apply the parking brake fully when parked to restart the engine, be started in this range. Move the shift lever into the...
Owner's Manual - Page 247

..." for moving the vehicle backward. The Electronic Range Select (ERS) shift control allows you to move the shift lever out of the vehicle and hit someone or something. NOTE: Towing the vehicle, coasting, or driving for prolonged periods with the shift lever in NEUTRAL can result in reverse. Only shift into gear when the engine is idling normally and...
Owner's Manual - Page 251

...shift lever into direct gear and Overdrive will remain in the current gear (3.7L engine) or in the instrument cluster to a stop. When operating in TOW/HAUL mode, the transmission will shift into the PARK position. If the TOW..., use the following procedure: 1. 250 STARTING AND OPERATING performance and reduce the potential for abnormal conditions. The "TOW/HAUL Indicator Light" ...
Owner's Manual - Page 277

... could inhibit vehicle maneuverability due to "Electronic Vehicle Information Center (EVIC)" in deep snow, sand, or gravel, it will appear in the Electronic Vehicle Information Center (EVIC). Full Off... Off" mode, described above 40 mph (64 km/h). This mode is placed This will sound, when the shift lever is entered by momentarily pressing the "ESP OFF" switch. After five seconds...
Owner's Manual - Page 278

... the message was previously cleared. The "ESP/TCS Indicator off . described in the TCS section, are unavailable. This will sound, when the shift lever is placed This is started in 4WD LOW moved out of the PARK position. Light" will not engage to assist in maintaining function returns to 4WD LOW ...
Owner's Manual - Page 335

... and satisfactory operation of your vehicle with a higher load carrying capacity will not increase the vehicle's GVWR and GAWR limits. replacement procedures. required when towing a trailer with before trailer usage. Refer to "Tires - General a hydraulic surge-actuated brake system, an electronic Information" in "Starting and Operating" for proper brake controller is sures before...
Owner's Manual - Page 392

...procedure not overfill. Fluid Level Check (5.7L Engine) Check the fluid level while the transmission is low, add as required into the transmission before rechecking the temperature. This occurs after at normal operating temperature. Place the shift lever...VEHICLE 391 6. with the shift lever in each gear position perature). If the fluid level is a solid coating of oil on level ground...
User Guide - Page 2

...; red Jeep is Multimedia Radio ide or Gu er dio Us Ra s n Thi atio : vig IMPORTANT r Owner's Manual, Na you s tain vehicles w con (ne ed ce los vehicle. The DVD enc Hour Towing Assistan ada) in electronic , Tire Warranty and 24Can ets in the U.S.) the first registered ow or are al you nu If...
User Guide - Page 49

...vehicle may require towing. - Cycle the ignition key when the vehicle has completely stopped and the shift lever is on while... an impending overheat condition: • If your authorized dealer. Electronic Throttle Control (ETC) Light • This light informs you ...PARK position; however, see your air conditioner (A/C) is placed in removing heat from the engine cooling system. 47 This...
Owner Manual SRT8 - Page 15

...in a vehicle. An unlocked car is an invitation to remove the Key Fob before you obtain service. • For vehicles equipped with the Electronic Vehicle Information Center (EVIC), ... (CustomerProgrammable Features)" in the ignition switch. A child could be removed until you place the shift lever in PARK, it may become trapped temporarily in "Understanding Your Instrument Panel" for ...
Owner Manual SRT8 - Page 166

...placed in the ON position. 21. Cycle the ignition key when the vehicle has completely stopped and the shift lever...Electronic Throttle Control (ETC) Warning Light This light informs you may experience reduced performance, an elevated/rough idle or engine stall and your vehicle may require towing... shifting from PARK. 20. Fuel Gauge The pointer shows the level of the automatic ...
Owner Manual SRT8 - Page 298

... than 1,000 lbs (454 kg) loaded, it should have its own brakes and they should be of replacement procedures. This could lead to "Tires - Towing Requirements - STARTING AND OPERATING 297 − Check for proper actuated brakes. When towing a trailer equipped with electronically Information" in excess of adequate capacity. a hydraulic surge actuated brake system, an...
Owner Manual SRT8 - Page 404

...309 Guide ...293 Recreational ...299 Weight ...293 Towing Vehicle Behind a Motor Home ...299 Traction Control ...255 Traction Control Light ...160 Trailer Sway Control (TSC) ...260 Trailer Towing ...289 Cooling System Tips ...299 Hitches ...292 Minimum Requirements ...295 Trailer and Tongue Weight ...293 Trailer Towing Guide ...293 Trailer Weight ...293 Transmission ...335 Automatic ...242,335 10

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