Jabra WAVE Support Question
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Question posted by junieb107 on November 29th, 2011
I Can Hear When One Taking To Me But They Can't Hear Me What Is The Wrong
Current Answers
Answer #1: Posted by JabraSupport on November 30th, 2011 10:00 AM
To reset your cell phone, remove the Jabra Wave from the list of paired devices in the Bluetooth menu. Turn the phone off and, if possible, remove its battery for 15 seconds.
Reset the Jabra Wave by turning the headset ON, then press and hold the answer/end button and the volume down button simultaneously for about 5 seconds - you should see the light flash 5 times. Turn the headset OFF and then ON again and it should automatically go into pairing mode (Bluetooth status light is flashing).
Replace the battery in your cell phone and turn it back on. You'll need to pair the two devices again but it should work flawlessly at this point.
Of course, if you continue to have any issues or questions you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].
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