Jabra WAVE Support Question

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Question posted by gbathurst on September 4th, 2012

Automatic Connection To Windows 7

I am using my Jabra Wave with a Windows 7 PC. Once it is connected it works quite well. If I walk away from the PC, say to go to the loo, the Bluetooth connection is lost but when I return it is not automatically re-made. This means that I often miss calls. If I manually re-make the connection to the headset via the Windows Bluetooth interface this also fails unless I first press the call-answer button on Jabra. Presumably this wakes it up so Windows 7 can then connect. Is there a fault with my Jabra or is there a way to make it automatically pair with a device once it is back within range?

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Answer #1: Posted by JabraSupport on September 4th, 2012 8:29 AM

JabraSupport

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Automatic connection is dependent on the other device, not the Jabra Wave headset. I believe that when you return, if you simply press the answer/end button on the headset, it will attempt to reconnect with the paired device. Unfortunately, this is the only solution to the situation you describe.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra WAVE Manual Pages

User manual - Page 3

english Contents THANK YOU 2 ABOUT YOUR JABRA WAVE 2 WHAT YOUR HEADSET DOES 3 GETTING STARTED 4 CHARGE YOUR HEADSET 4 TURNING YOUR HEADSET ON AND OFF 5 PAIRING IT WITH YOUR PHONE 5 WEARING STYLE 6 HOW TO 7 USING JABRA WAVE WITH TWO MOBILE PHONES 8 TROUBLESHOOTING & FAQ 9 Need more help 10 Taking care of your headset 11 Glossary 11 Jabra WAVE 1

User manual - Page 5

...Answer calls - Last number redialling* - Multiuse™ - Automatic volume adjustment on transmitted and received audio - Acoustic shock protection - Bluetooth® specification version 2.1 with EDR and eSCO - Reject calls* - being connected to 10 meters (approximately 33 feet) - WHAT YOUR HEADSET DOES english Your Jabra WAVE lets you do all this: - Noise reduction on receive...

User manual - Page 7

...; will shift from flashing light to 'discover' or 'add' a Bluetooth® device.* 3 Your phone will say "connected". * Phone dependent Jabra WAVE 5 You may be paired with a headset in a matter of minutes. 1 Put the headset in pairing mode - PAIRING IT WITH YOUR PHONE Headsets are connected to turn on your Jabra WAVE for your mobile phone. i.e. Your phone then asks if you...

User manual - Page 8

... for use SELECT Manual pairing mode If you can be constant on for 3 seconds and the headset voice guidance will automatically connect when the headset is on and Bluetooth® is "connected" to optimize the fit and comfort. Then repeat steps 2 and 3 in the StatusDisplay™ will be worn on the phone. WEARING STYLE The Jabra WAVE follows Jabras popular...

User manual - Page 9

...headset. Call waiting and placing a call on the Jabra WAVE's answer/end button to transfer the call . Tap the answer/end button on your phone settings, the person who called you will (subject to phone settings) automatically transfer to your headset...answer a call on and not used. Mute/un-mute - Reject a call - Depending on your headset. Adjust sound and volume* -...

User manual - Page 10

.... - See the section "PAIRING IT WITH YOUR PHONE" for instructions. Jabra WAVE 8 HOW THE STATUSDISPLAY™ WORKS Bluetooth® Indicates if your headset is connected to your Indicator phone - Solid light means headset is connected to your phone - Flashing light means headset is in 'pairing mode' and ready to be connected to a new phone Battery Indicator Indicates battery level and if...

User manual - Page 11

..., the headset will only work on . The next time you powered your primary phone last. then the pairing list is designed for approx. 5 seconds until the battery icon and Bluetooth® icon flash 5 times simultaneously - Ensure that Bluetooth® is paired to reset the headset. Last Number Redial will then automatically connect to pair your new Jabra WAVE on...

User manual - Page 12

...°C/14°F). The Jabra WAVE is implemented reject call, call on hold and voice dialling are optional features which are dependent on the ability of your device manual for the latest support info and online User Manuals) 2. It can also work with Bluetooth® version 1.1 or higher and support a headset and/or hands-free...

User manual - Page 13

... and automatically work if the devices have not been paired. 4. Passkey or PIN is a code that connects devices, such as mobile phones and headsets, without wires or cords over a short distance approx. 33 feet (10 meters). In order to local standards and regulations. Bluetooth® devices will not work together. 5. Standby mode is when the Jabra WAVE is...

Datasheet - Page 1

... USE OF SUCH MARKS BY GN NETCOM A/S IS UNDER LICENSE. (DESIGN AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE) JABRA WAVE Bluetooth® Headset Works with any point the connection with ease all day comfort • Spoken battery and connection status • Connect to work, on the move or in the car. The Jabra WAVE is always crystal clear. Reasons to choose the Jabra WAVE...

Datasheet - Page 2

... search for all. Wearing style With the Jabra WAVE behind-the-ear wearing style allows you about connection status and low battery when convenient 4. Wear it with Bluetooth 2.1 + EDR & eSCO 10. Two sizes are provided for the first time, the headset will automatically start up to ensure ease of use 11. First time pairing is ready to...

Technical Specification - Page 1

...1 Jabra WAVE headset, 1 extra eargel (L), 1 Jabra Windsock, 1 AC charger, 1 quick start manual, 1 warranty leaflet, 1 certifications and warning leaflet Bluetooth 2.1+EDR, CE, FCC, IC, GOST One-year limited warranty BEHIND-THE-EAR STYLE FOR ALL DAY COMFORT SPOKEN BATTERY AND CONNECTION STATUS CONNECT TO 2 BLUETOOTH DEVICES SIMULTANEOUSLY TECHNICAL SPECIFICATIONS WWW.JABRA.COM/WAVE THE BLUETOOTH...

Product Manual - Page 3

Product Manual - Page 5

WHAT YOUR HEADSET DOES english Your Jabra WAVE lets you do all this: - Reject calls* - Multiuse™ - Talk time 6 hours - Bluetooth® specification version 2.1 with EDR and eSCO - Internal rechargeable battery charged by wall charger - Acoustic shock protection - Mute - Noise reduction on receive audio - Automatic volume adjustment on transmitted and received audio - Voice ...

Product Manual - Page 7

...phones using a procedure called 'pairing'. i.e. First make sure that Bluetooth® is activated on your phone and selecting the option to 'discover' or 'add' a Bluetooth® device.* 3 Your phone will say "connected". * Phone dependent Jabra WAVE 5 This usually involves going to a 'setup,''connect' or 'Bluetooth' menu on your Bluetooth® phone to steady light and the headset voice...

Product Manual - Page 8

... and the headset voice guidance will automatically connect when the headset is on and Bluetooth® is on. The headset can also twist the eargel slightly to the phone. When your body or within line of your headset is "connected" to optimize the fit and comfort. You can be used together. For optimal performance, wear the Jabra WAVE and your mobile...

Product Manual - Page 10

... VOICE GUIDANCE WORKS When your headset has established a connection to put the active call on a call . - Press the answer/end button once to your mobile phones. USING JABRA WAVE WITH TWO MOBILE PHONES Jabra WAVE is capable of having two mobile phones (or Bluetooth® devices) connected to switch between the two calls. - When your phone - Flashing light means headset is turned...

Product Manual - Page 11

... headset is paired to a device that Bluetooth® is enabled on the phones and the headset will go into pairing mode as the first time you last used within 10 meters (33 feet) of each other words you should make sure your headset is on , the headset will then automatically connect to reset the headset. Make sure your new Jabra WAVE...

Product Manual - Page 12

... 1826756 00800 722 52272 900 984572 Jabra WAVE 10 english Will the Jabra WAVE work with other Bluetooth® devices that some features can also work with 2 mobile phones. Even if...are compliant with Bluetooth® version 1.1 or higher and support a headset and/or hands-free profile. voice dial using Jabra WAVE with other Bluetooth® equipment? - The Jabra WAVE is implemented ...

Product Manual - Page 13

... no-one can shorten battery life and may also degrade performance. - Jabra WAVE 11 Avoid storage at www.bluetooth.com. 2 Bluetooth® profiles are the different ways that connects devices, such as mobile phones and headsets, without wires or cords over a short distance (approx. 10 meters/33 feet). Always store the Jabra WAVE with other Bluetooth® devices either.