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Jabra WAVE Support Question

Jabra WAVE Support Question

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Question posted by Morabasha on April 20th, 2013

Working For Media Only

When pairing completed i found that it works for media and when i choose call audio it turned off

Current Answers

Answer #1: Posted by JabraSupport on April 21st, 2013 7:57 PM
This answer was accepted by the poster of the original question.
JabraSupport

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I don't really understand what issue you're having with the Jabra Wave, but you can try resetting the unit to see if that resolves what you're experiencing.  Start by removing the Wave from the list of paired devices in your phone's Bluetooth menu.

Reset the Wave by turning it ON, then press and hold the answer/end and volume down buttons simultaneously until the lights flash together.  Turn the unit OFF and then ON again and it should start up in pairing mode.  You'll need to repeat the pairing procedure to link it with your phone again, but it should work fine after that.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].  If you're in a different region, refer to the Quickstart Guide that came with your product or the Contact page from the Jabra web site in your area.

Related Jabra WAVE Manual Pages

User manual - Page 3

english Contents THANK YOU 2 ABOUT YOUR JABRA WAVE 2 WHAT YOUR HEADSET DOES 3 GETTING STARTED 4 CHARGE YOUR HEADSET 4 TURNING YOUR HEADSET ON AND OFF 5 PAIRING IT WITH YOUR PHONE 5 WEARING STYLE 6 HOW TO 7 USING JABRA WAVE WITH TWO MOBILE PHONES 8 TROUBLESHOOTING & FAQ 9 Need more help 10 Taking care of your headset 11 Glossary 11 Jabra WAVE 1
User manual - Page 4

... get you enjoy it! ABOUT YOUR JABRA WAVE A Answer/end button B On/off button C StatusDisplayTM with battery indicator and Bluetooth® connection indicator D Charging socket E Volume up/volume down F Jabra Comfort EargelTM B F D E C A A Jabra WAVE 2 We hope you started and ready to make the most of your headset. english THANK YOU Thank you for...
User manual - Page 6

...solid red light, your headset is fully charged for your device at least once a month. Charge your mobile phone The Jabra WAVE is easy to your headset 2. Instruction Tap Double .... When the headset is left uncharged for five minutes and then turns off. Pair your headset to operate. We therefore recommend that your device is fully charged the battery indicator turns solid green for...
User manual - Page 7

...' on the Jabra StatusDisplay™. - Your phone will confirm when pairing is complete and the Bluetooth® status indication on your Bluetooth® phone to 'discover' the WAVE - Follow your phone to steady light and the headset voice guidance will find the Jabra WAVE - Then set your phone's instruction guide. This usually involves going to...
User manual - Page 8

...® connection icon in the above pairing guide. For optimal performance, wear the Jabra WAVE and your mobile phone on and Bluetooth® is only needed the first time a headset and phone are used when it is now ready for approximately 5 seconds until the Bluetooth® icon turns from a steady light to the phone...
User manual - Page 10

... WAVE is turned off after 3 seconds. Get an instant status from the Jabra StatusDisplay™ by a tap on any button on hold and answer the waiting call . HOW THE VOICE GUIDANCE WORKS When your mobile phones. Press the answer/end button to put the active call on the headset when you have "paired" the Jabra WAVE...
User manual - Page 11

... to both phones. TROUBLESHOOTING & FAQ I am having pairing problems - I hear crackling noises - Then 'Press and hold' the volume down and answer/end buttons at the same time for the headset and the connected device to the headset by tapping the Answer/End button. Turn the headset OFF. Jabra WAVE 9 In other , with two phones simply make...
User manual - Page 12

...® mobile phones. Phone: 1 (800) 327-2230 (U.S) 1 (800) 489-4199 (Canada) Taking care of your headset - Need more help? 1. This can shorten battery life and may also degrade performance. - Jabra WAVE 10 english Will the Jabra WAVE work with other Bluetooth® devices that some features can only be operated from the primary device...
User manual - Page 13

... enter on your mobile phone, the headset goes into standby mode. In order to local standards and regulations. Bluetooth® devices will not work together. 5. Standby mode is when the Jabra WAVE is passively waiting for a call on your mobile phone to pair it with other and automatically work if the devices have not been...
Datasheet - Page 1

... sure you hear every word. Reasons to choose the Jabra WAVE • Behind-the-ear style for all day long. AND ANY USE OF SUCH MARKS BY GN NETCOM A/S IS UNDER LICENSE. (DESIGN AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE) JABRA WAVE Bluetooth® Headset Works with its carefully placed mic and DSP technology, the...
Datasheet - Page 2

... Signal Processing 5. Wear it with Bluetooth 2.1 + EDR & eSCO 10. L 3.9 x H 1.8 x T 0.5 in pairing mode and show solid red. Battery Low Voice Guidance When your headset has battery for Bluetooth devices and select Jabra WAVE. End a call . Two sizes are provided for all. For later pairing turn the headset on or off " button to fit left or right ear...
Technical Specification - Page 1

...temperature Waterproof Rain shower proof AC power supply Charging plug dimensions Jabra WAVE materials Pairing passkey or PIN Features What's in close proximity to one another... technology eliminates wires between devices, such as mobile phones and headsets, and enables communication between devices that are device dependent 1 Jabra WAVE headset, 1 extra eargel (L), 1 Jabra Windsock, 1 AC charger...
Product Manual - Page 3

english Contents THANK YOU 2 ABOUT YOUR JABRA WAVE 2 WHAT YOUR HEADSET DOES 3 GETTING STARTED 4 CHARGE YOUR HEADSET 4 TURNING YOUR HEADSET ON AND OFF 5 PAIRING IT WITH YOUR PHONE 5 WEARING STYLE 6 HOW TO 7 USING JABRA WAVE WITH TWO MOBILE PHONES 8 TROUBLESHOOTING & FAQ 9 Need more help 10 Taking care of your headset 11 Glossary 11 Jabra WAVE 1
Product Manual - Page 6

... this may damage your headset. Use only the charger provided in the box - Pair your headset to your headset is easy to the manual for a long period. Jabra WAVE 4 Activate Bluetooth®... Approx: 5 seconds CHARGE YOUR HEADSET Make sure that you press it . We therefore recommend that your device is fully charged for five minutes and then turns off. do not use chargers ...
Product Manual - Page 7

... connected to 'discover' the WAVE - i.e. When the headset is in pairing mode the Bluetooth® status indication on the StatusDisplay™ is complete and the Bluetooth® status indication on /off button towards the symbol "I" to turn the headset ON. Follow your mobile phone. You may be paired with the headset. Slide the on the StatusDisplay™ will...
Product Manual - Page 8

... activated on . For optimal performance, wear the Jabra WAVE and your mobile phone on the same side of your headset is now ready for approximately 5 seconds until the Bluetooth® icon turns from a steady light to pairing mode. It can manually set the headset to a flashing light. The handsfree is connected the Bluetooth® connection...
Product Manual - Page 10

... to end the active conversation. See the section "PAIRING IT WITH YOUR PHONE" for instructions. Press the answer/end button to operate both phones. When your headset has established a connection to put the active call on a call . - Jabra WAVE 8 HOW THE VOICE GUIDANCE WORKS When your headset has less than 30 minutes of talk time...
Product Manual - Page 11

... time you powered your new Jabra WAVE on the last paired mobile phone. The next time you power on, the headset will only work on . Follow the pairing instructions. Make sure your phone is reset. - I cannot hear anything in my headset - Turn the headset OFF. Increase the volume in the headset. - then the pairing list is connected to reset the...
Product Manual - Page 12

... a headset and/or hands-free profile. Web: www.jabra.com (for details. Phone: Belgique/Belgie Danmark Deutschland Die Schweiz España 00800 722 52272 70 25 22 72 0800 1826756 00800 722 52272 900 984572 Jabra WAVE 10 The Jabra WAVE is... [email protected] Information: [email protected] 3. english Will the Jabra WAVE work with other Bluetooth® devices that some features can also...
Product Manual - Page 14

... . When you enter on your mobile phone, the headset goes into standby mode. a mobile phone) to local standards and regulations. www.jabra.com/weee Jabra WAVE 12 This makes your device and the Jabra WAVE recognize each other and automatically work if the devices have not been paired. 4 Passkey or PIN is passively waiting for...

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