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Jabra T5330 Support Question

Jabra T5330 Support Question

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Question posted by ljam75 on December 26th, 2011

My Base Unit Will Not Flash Green......

As best as I can tell, I have everything connected right.  When I hit my "on/off" button on my phone and lift my headset out of the base unit, it flashes green.  I cannot get any sound in my headset.  I have tried to reposition the volume levels on all pieces as well as shifted the dial tone switches but still nothing.  When I look in the troubleshootin tips, it says that the base and the headset are supposed to flash green.  MY BASE IS NOT FLASHING GREEN, BUT CONTINUES TO HOLD A STEADY GREEN LIGHT.  Please help!!!

Current Answers

Answer #1: Posted by JabraSupport on December 28th, 2011 10:02 AM
This answer was accepted by the poster of the original question.
JabraSupport

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To resolve this issue, you may need to pair the base and the headset again.  To do this, there's a pairing button on the headset beneath the cover that surrounds the answer button and a button on the bottom of the base.  You need to push and hold each button until the light alternately flashes green and red.  Once they're flashing, they should "see" each other and pair together. 

The audio path doesn't open when you lift the headset out of the base - you need to push the answer button to open it.  

If you have any further questions, you can contact Jabra's Product Support Group for this product at 866-697-8757 or email them at [email protected].

Related Jabra T5330 Manual Pages

User Manual - Page 3

...guide to get started and to make best use with mobile phone 7 5. Overview 2 2. Setting up your deskphone 8 6. Use for purchasing Jabra T5330 Multiuse, we hope you will be ... .18 Thank you Thank you for mobile phone 10 8. Features 12 9. Appendix - Fitting the headset 3 3. Reset / Pairing 14 10. With two mobile phones 15 12. Troubleshooting & FAQ 16 13 ...
User Manual - Page 4

.... 1) 2.2 Hold headset to left ear 2.6 Pull ear hook hinge from the slot and insert it on cover (replaceable) Base unit [9] Charge cradle [10] Visual indicator [11] Clear dial tone switch [12] AUX port [13] Telephone port [14] Handset port [15] AC power adapter port [16] Transmit volume [17] Reset button [18] Headset switch Cords & adapters [19] Connection cord...
User Manual - Page 5

... will flash twice with green light and will beep three times), or by pressing answer/end button for Remote Handset Lifter (RHL). Clear dial tone 3.6 Take headset out of charge cradle and put it on. 3.7 Lift handset from your telephone and connect to the port on base unit marked with . 3.2a Connect enclosed telephone cord to the...
User Manual - Page 6

...' menu on headset will not be connected to one paired mobile phone turned on and within range of the headset. 1) Note: If you want to the base. volume is unsuccessful, repeat the steps above. Press reset button on headset. 6 7 It is probably too high. Reduce volume setting on and within range of the headset, the headset will flash red/green rapidly...
User Manual - Page 7

... handset on telephone, or press telephone's "end call" button if base is connected directly to telephone's headset port. 6.4 Switching from handset to headset 6.4 During a call from your deskphone 6.1 6.2 6.1 Put on headset. 1) 6.2 Lift handset from telephone, or press telephone's "line" button if connected to the headset port. English English 5. Making a call using telephone...
User Manual - Page 8

.... Redialing the last number* š Double tap the headset Answer/End button. Check your headset battery is in the charge cradle. 1) Important: Do not replace handset on hold during an active call (see your mobile phone User Manual). If your phone does not allow this feature.) For best results, record the voice dialing tag through to...
User Manual - Page 9

... band 10 m / 30 feet 6 hours / up to use the handset. Replace headset to restore sound quality. If you move too far from your mobile phone, the call might be ended or re-routed to your mobile phone, depending on base unit will change from red to flashing green and a dual tone will be heard in the...
User Manual - Page 10

... on and in range and turned on base unit will automatically connect to manually close down button simultaneously for 4 seconds. 11. When pairing is already paired with your Jabra T5330 Multiuse with the base unit from the headset to steady green. 10. You can have two Bluetooth enabled mobile phones connected (paired with the headset, turned on and in range) if you...
User Manual - Page 11

... steady green). Q: The sound in your Jabra T5330 Multiuse. 16 17 Is it to the new base. Q: I press the answer/end button, the GN 1000 RHL lifts, but the call a friend to adjust the level on base unit and headset are flashing green). To do this is of the product and/or batteries according to section 3.10) is not connected...
User Manual - Page 12

... for more than 1 min., any on headset, or press answer/end button if already wearing headset. GN 1000 Remote Handset Lifter (RHL) (optional accessory) The GN 1000 Remote Handset Lifter (RHL) is out of base unit. 14.2 14.3 Making/answering a call 14.2 Put on -going call will automatically lift telephone handset. The RHL will automatically replace...
User Manual - Page 41

... by GN Netcom. China 86 10 6583 2311 Singapore 65 65 42 45 50 Spain 34 91 639 80 64 Sweden 46 8 693 09 00 United Kingdom 44 1784 220 140 USA 1 603 598 1100
User Manual - Page 42

... such marks by the Bluetooth SIG, Inc. All other trademarks included herein are owned by GN Netcom A/S is a registered trademark of their respective owners. All rights reserved. The Bluetooth® word mark and logos are the property of GN Netcom A/S.

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