Jabra PRO 920 Support Question
Jabra PRO 920 Support Question
Find answers below for this question about Jabra PRO 920.Need a Jabra PRO 920 manual? We have 4 online manuals for this item!
Question posted by mkell on October 11th, 2018
Beeping
hi my heatset is fully charged yet I get a beeping until I set it back on charge for a second than put it back on. I cant figure out why it does that?
Current Answers
Answer #1: Posted by JabraSupport on October 12th, 2018 4:14 AM
JabraSupport
Member since:
October 13th, 2011 Points: 1,597,040
Member since:
October 13th, 2011 Points: 1,597,040
Hello! Due to the intricacies of supporting our headsets used for business, we strongly recommend you contact our Enterprise Support Team for assistance in this matter. In North America, please call 866-697-8757. If you are in a different region, please refer to our website - click on Contact, then Contact product support, then select Enterprise products. You will find our contact information on that page. Thank you!
Related Jabra PRO 920 Manual Pages
Datasheet - Page 1
... with maximum efficiency
while on a call -control buttons make set-up a breeze, and the simple and intuitive call .
The robust Jabra PRO
5
2
920 offers all leading desk phone systems. User-friendly voice prompts make it easy to their desk, users will also benefit
from the headset.
1. Crystal clear sound and safe sound levels 2. strain...
Datasheet - Page 2
... the battery is charging and when battery power is optimized for a longer period of the international standard IEC 60950-1. No one can be heard more clearly with your headset has never been easier. The service cable is available as accessories Jabra PRO 920 is compatible with all -day-comfort Adjust range settings to accomodate for...
Quick Start Guide - Page 4
... boom arm
LED indicator
Speaker
Noise-cancelling microphone
2
JABRA PRO 920 BASE
1
Foldable base stand
Icon Event Battery charging (slow flash) Full battery Low battery Very low battery (fast flash) Unknown battery status
Microphone muted Active audio link between headset and base Searching for headset
Battery indicator
Mute indicator
Audio link indicator
Microphone volume controls...
Quick Start Guide - Page 7
... microphone volume using the desk phone.
CLICK
HOW TO MAKE A CALL
OPTION A Desk phone with headset port
OPTION B Desk phone without headset port
OPTION C Desk phone with GN1000 or electronic hoockswitch
YOU HAVE NOW SUCCESSFULLY CONNECTED YOUR JABRA PRO 920
8
9 If you cannot hear anything during the test call . If the listener says your...
User Manual - Page 2
...POWER SUPPLY TO BASE 13 3.4 DOCK THE HEADSET ...13
4. CONFIGURING THE DESK PHONE AUDIO 14
4.1 SET A CLEAR DIAL TONE...14 4.2 SET THE MICROPHONE VOLUME 14
5. CALL MANAGEMENT 18
6.1 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS 18 6.2 SWITCHING BETWEEN PHONE AND HEADSET 18 6.3 CONFERENCE CALL WITH MULTIPLE HEADSETS 18
JABRA PRO 920
2 ENGLISH
CONTENTS 1. PRODUCT OVERVIEW 5
2.1 PACKAGE...
User Manual - Page 3
......19 7.4 REMOTE CALL CONTROL ...19 7.5 HOW TO CHANGE THE ADVANCED SETTINGS 20 7.6 HOW TO RESET ADVANCED SETTINGS 21 7.7 COPY SETTINGS TO MULTIPLE JABRA PRO 920 BASES 21
8. TECHNICAL SPECIFICATIONS 24
9.1 JABRA PRO 920 HEADSET...24 9.2 HEADSET BATTERY ...24 9.3 MATERIALS AND ALLERGIES ...25 9.4 JABRA PRO 920 BASE ...25 9.5 PRODUCT DISPOSAL ...25 9.6 CERTIFICATIONS AND SAFETY APPROVALS 26...
User Manual - Page 4
We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use.
JABRA PRO 920
4 WELCOME
Congratulations on purchasing your new Jabra PRO 920. ENGLISH
1. Jabra PRO 920 base features • Headset recharge docking cradle. • Visual call handling. • LED and audio indicators. • Advanced hearing protection with...
User Manual - Page 5
PRODUCT OVERVIEW
2.1 PACKAGE CONTENTS
Headset
Headband attachment
Earhook attachment
(not supplied in all regions)
Base
Installation CD
(User Manual)
Quick Start Guide
Warning & Declaration booklet
Power adapter Telephone cable
JABRA PRO 920
5 ENGLISH
2.
User Manual - Page 6
ENGLISH
2.2 HEADSET OVERVIEW
Speaker volume up button Mute button
Speaker volume down button
LED indicator Multi-function button Microphone boom arm
JABRA PRO 920
Speaker
Mount for wearing-style attachments
Recharge contact
Noise-cancelling microphone
6
User Manual - Page 7
... earhook attachments (earhook not supplied in three different wearing-styles: headband, ear hook or neckband.
ENGLISH
2.3 HEADSET ATTACHMENTS
The Jabra PRO 920 headset can be worn in all regions) CLICK
Attaching the neckband (optional accessory)
CLICK
JABRA PRO 920
R L
7 Attaching the headband
CLICK
Attaching the earhook (earhook not supplied in all regions) are interchangeable and...
User Manual - Page 8
ENGLISH
2.4 BASE OVERVIEW
Headset cradle
1
Foldable base stand
Battery indicator
Clear Dial Tone switch Handset port Telephone port
Headset recharge contact
Audio link indicator Mute indicator
Microphone volume controls
AUX port Power adapter port
JABRA PRO 920
8
User Manual - Page 11
... cable from the phone body. 2. Plug the supplied telephone cable into the handset port on the desk phone. JABRA PRO 920
12 Call your specific desk phone. 1.
Connect the handset cable to the headset port on the desk phone. 5. Connect the telephone cable to the port marked on the base. 4. 3.2 CONNECT TO DESK...
User Manual - Page 12
... headset LED will be white for 5 seconds, and the headset battery will begin charging, if needed. JABRA PRO 920
13 Plug the power adapter into the port marked on the base. 2. ENGLISH
3.3 CONNECT POWER SUPPLY TO BASE
1. Connect the power adapter to the mains power socket.
3.4 DOCK THE HEADSET
Dock the headset with the base
Dock the headset...
User Manual - Page 13
... microphone + / - volume buttons, as illustrated, and while listening in the headset for the listener. 5. CLICK
JABRA PRO 920
14 Get a dial tone by pressing the headset button
on the desk phone, or lift
the desk phone handset. 3. Call a friend or colleague to the receiver.
4.2 SET THE MICROPHONE VOLUME
1. Ensure the listener does not adjust their...
User Manual - Page 14
... volume.
Double-tap
Press (hold , and accept incoming call
Power on the headset, and can answer calls, end calls, switch between held calls, and more, using a combination of taps, double-taps or presses. Mute button
JABRA PRO 920
15 Multi-function button
Function
Tap
Answer incoming call
9
End current call
9
Reject incoming call...
User Manual - Page 15
...view)
Headset state Headset docked in base
LED sample (click to indicate headset status and actions.
ENGLISH
5.4 HEADSET LED INDICATOR
The LED indicator indicates call accepted
JABRA PRO 920
16...to view)
Headset docked in charger
Headset docked in unknown base
Settings copying
Settings copied
Settings cannot be copied
Firmware updating
5.5 HEADSET AUDIO INDICATORS
The headset plays a...
User Manual - Page 16
Icon Event Battery charging (slow flash) Full battery Low battery Very low battery (fast flash)
Unknown battery status
Microphone muted Active audio link between headset and base Searching for headset
JABRA PRO 920
17 ENGLISH
Voice prompt Setup Audio protection Wireless range Auto sleep mode Remote call control Goodbye Factory default
Audio Sample (click to listen...
User Manual - Page 17
... a button must be automatic.
6.3 CONFERENCE CALL WITH MULTIPLE HEADSETS
The Jabra PRO 920 is able to accept the secondary headset. Guests can end the conference by docking the headset with the base. Answer call
Dock the headset, or tap the multi-function button. Lift desk phone handset and set aside . 3. Return desk phone handset to receiver.
6.2 SWITCHING...
User Manual - Page 18
... features for 5 seconds.
7.4 REMOTE CALL CONTROL
Remote call .
Physical obstructions and electromagnetic interference may improve the closer the headset is the control mechanism used to have an electronic hookswitch (EHS) or a remote handset lifter (RHL) installed. JABRA PRO 920
19 ENGLISH
7. however the call will be set using the Jabra PRO 920 base (see Section 7.5).
User Manual - Page 20
... white. 3. FACTORY DEFAULT
7.7 COPY SETTINGS TO MULTIPLE JABRA PRO 920 BASES
Jabra PRO 920 settings can be manually copied onto other Jabra PRO 920 bases.
1. JABRA PRO 920
21 Reset settings
The base will turn solid white when successfully copied to the new base. Press and hold the mute button and both headset volume buttons until the headset LED flashes and then release...
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