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Jabra JOURNEY Support Question

Jabra JOURNEY Support Question

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Question posted by lou79hd on April 13th, 2014

Jabra Journey Will No Recognize Names

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Answer #1: Posted by JabraSupport on April 15th, 2014 1:16 PM
This answer was accepted by the poster of the original question.
JabraSupport

Member since:
October 13th, 2011

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The feature with which you are referring has more to do with the phone than with the Jabra Journey. The question I would have to ask is, when you speak the name(s) using the phone's Voice-Activated Command Menu without the Journey, does it work? If not, I would suggest contacting the phone's cell service provider for assistance. If it does, I would suggest resetting the phone - turn the phone off and remove its battery (if possible) for at least 15 seconds - to see if that resolves the issue.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected]. Check the Jabra web site for contact information if you're in a different region.

Related Jabra JOURNEY Manual Pages

User manual - Page 2

... DO 3 HOW TO PRESS THE BUTTONS 5 WHAT THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO HANDLE CALLS FROM A SINGLE PHONE 10 HOW TO HANDLE CALLS FROM TWO MOBILE...
User manual - Page 3

... your in -car speakerphone. We hope you enjoy it! english THANK YOU Thank you for purchasing the Jabra JOURNEY Bluetooth® in -car speakerphone. ABOUT YOUR JABRA JOURNEY A Volume down Tap to adjust volume down B Answer/end button Tap to answer/end call C Voice... port Charge with the Micro USB charger I HD Voice Microphone For clear voice and enhanced noise cancellation Jabra JOURNEY 2
User manual - Page 4

... the name of a motion sensor - Deliver great sound and noise cancellation with the voice button - Voice dialing* - "Answer/Ignore" command** - Auto On with the help of the caller* - Mute/un-mute with an active call with HD Voice Mic - Adjust volume - Auto pairing - Transfer calls - Reject calls* - english B A j a b ra C D E I F G H WHAT YOUR JABRA JOURNEY...
User manual - Page 5

english - HD Voice Mic. Auto Off - Jabra Status Light (battery status, call status, pairing and ... Upgrade with charging option from a GPS application - Voice Announcements** - Weight 92 grams - Software upgradable * Phone dependent Jabra JOURNEY 4 ** Available ONLY in English Transmit mobile music, podcasts and directions from car charger or via DSP technology - Advanced ...
User manual - Page 6

... light flashes blue every second Incoming call The status light turns solid blue Active call The status light is flashing red There is fully charged Jabra JOURNEY 5 english HOW TO PRESS THE BUTTONS Instruction Duration of Press Tap Press briefly Double tap 2 quickly repeated taps Press Approx. 1-2 seconds Press and hold Approx...
User manual - Page 7

... phone The first time you turn on you will be charged through your computer by both pressing the Voice button while you turn your Jabra JOURNEY on your Jabra JOURNEY the first time. Repeat the process to the car charger. The status light will no longer talk to do not use chargers from any...
User manual - Page 8

... speakerphone on your phone and selecting the option to 'search' or 'add' a Bluetooth® device.* 4 Your phone will find the Jabra JOURNEY Your phone will find the in-car speakerphone under the name "JABRA JOURNEY". By following a few simple steps and voice guidance, a phone can be paired with the passkey or PIN = 0000 (4 zeros). english...
User manual - Page 9

... rapidly blue. If the device is "connected" to pairing mode. PLACING JABRA JOURNEY IN YOUR VEHICLE The Jabra JOURNEY sits discreetly and conveniently on the phone. The handsfree is only needed the...does not immediately connect, tap the answer/end button. For optimal sound quality place the Jabra JOURNEY right in front of you can manually set the in-car speakerphone to the phone. ...
User manual - Page 10

...name is placed in the position "I". Just say "Answer" or "Ignore". Motion Sensor and Auto ON Jabra JOURNEY has a built-in motion sensor that registers a movement in a car and sends a signal to the device to mute/un-mute your microphone during an active call Jabra JOURNEY...you phone supports voice control, the voice control button on Jabra JOURNEY allows you to a phone, the in-car speakerphone ...
User manual - Page 11

... start playing again. To learn more about Advanced Multiuse™ please go to your in use Jabra JOURNEY 10 *Phone dependent If not tap the answer/end button Double tap the answer/end button to... Tap the answer/end button on and not in -car speakerphone*. Advanced Multiuse™ Jabra JOURNEY can also answer/end calls by using your in -car speakerphone. english Play music and GPS...
User manual - Page 12

... from your phone to the in -car speakerphone is un-muted Un-mute To un-mute an active call Double tap the answer/end button Jabra JOURNEY 11
User manual - Page 13

...its own voice control set up. other phone is on hold Function How to control Jabra JOURNEY 12 Each mobile phone has its user manual should list the words that you mobile ...end button TROUBLESHOOTING & FAQ I press the voice button and but cannot check battery status of Jabra JOURNEY Some in-car speakerphones have a voice control system driven by checking its user manual. Please,...
User manual - Page 14

..., hands-free and/or advance audio distribution profile. Follow the pairing instructions. Jabra JOURNEY 13 The Jabra JOURNEY is designed for the in-car speakerphone and the connected device to reset the... I cannot hear anything in my in-car speakerphone - It is designed to control your Jabra JOURNEY in -car speakerphone memory. Increase the volume in the in the way (walls, etc.)....
User manual - Page 15

... 984572 0800 900325 800 786532 00800 722 52272 0800 0223039 Jabra JOURNEY 14 Please consult your phone to support a hands-free profile. Web: www.jabra.com (for details. E-mail: Deutsch English Españ... latest support info and online User Manuals) 2. voice dial using Jabra JOURNEY with 2 mobile phones. Please note that some features can only be operated from the primary device e.g....
User manual - Page 16

... 722 52272 0801 800 550 00800 722 52272 00800 722 52272 020792522 0800 0327026 +7 916 246 69 00 00800 722 52272 TAKING CARE OF YOUR JABRA JOURNEY - High temperatures may affect operation. Bluetooth phones support the headset profile, the hands-free profile or both. GLOSSARY 1. Get more information at extreme temperatures (above...
User manual - Page 17

...-car speakerphone goes into standby mode. The passkey for all Jabra products is passively waiting for a call on your mobile phone to local standards and regulations. Passkey or PIN is a code that you 'end' a call . When you enter on your phone and the Jabra JOURNEY recognize each other and automatically work together. english 4. www...
User manual - Page 18

and any use of their respective owners. Jabra® is under license. (Design and specifications subject to change without...of GN Netcom A/S. © 2011 GN Netcom US, Inc. All rights reserved. and any use of their respective owners. Jabra® is under license. (Design and specifications subject to change without notice). © 2011 GN Netcom A/S. All other ...
Datasheet - Page 1

... your Jabra JOURNEY on and off automatically, making it more convenient to make and take calls* • Auto On/Off with your phone, download your phonebook and say the names of high... HD Voice and enhanced noise cancellation technology. RReeaassoonnss ttoo cchhoooossee tthhee Jabra JOURNEY Jabra SPEAK410 - AND ANY USE OF SUCH MARKS BY GN NETCOM A/S IS UNDER LICENSE. (...
Datasheet - Page 2

... with Bluetooth 3.0 + EDR & eSCO 11. in motion sensor for voice dialing* 5. for call transfer, caller name announcement(PBAP), status light for enhanced noise cancellation 4. The voice announcement will activate "Voice Dial" function on and the "0" to Jabra JOURNEY. If it from your in -car speakerphone. Up to 20 hours talk time and up...
Technical Specification - Page 1

...to 45°); Auto On G-sensor, Auto off , Caller name announcement (PBAP), Status light for enhanced noise cancellation ...Speaker Digital Signal Processing Battery Operating temperature Storage temperature CLA power adapter Charging plug dimensions Pairing passkey or PIN Features What's in English Bluetooth® wireless technology is Bluetooth® wireless technology? JABRA JOURNEY...

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