Get support for Jabra JOURNEY

Jabra JOURNEY Support Question

Jabra JOURNEY Support Question

Find answers below for this question about Jabra JOURNEY.
Need a Jabra JOURNEY manual? We have 3 online manuals for this item!
Question posted by sudrm on November 3rd, 2013

Jabra Journey Does Not Announce Name

The person who posted this question about this Jabra product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by JabraSupport on November 4th, 2013 12:18 PM
This answer was accepted by the poster of the original question.
JabraSupport

Member since:
October 13th, 2011

Points: 1,597,040
1,100
points
The feature you're referring to requires that your phone also have the capability - it has to support the Bluetooth profile "PBAP," or phonebook access profile. If your phone has this capability, the entry in the contact list must precisely match the phone number data in the caller ID (area code, etc.)

If you have any further questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra JOURNEY Manual Pages

User manual - Page 2

... DO 3 HOW TO PRESS THE BUTTONS 5 WHAT THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO HANDLE CALLS FROM A SINGLE PHONE 10 HOW TO HANDLE CALLS FROM TWO MOBILE...
User manual - Page 3

ABOUT YOUR JABRA JOURNEY A Volume down Tap to adjust volume down B Answer/end button Tap to answer/end call...port Charge with the Micro USB charger I HD Voice Microphone For clear voice and enhanced noise cancellation Jabra JOURNEY 2 english THANK YOU Thank you for purchasing the Jabra JOURNEY Bluetooth® in -car speakerphone. This instruction manual will help you to turn the product on...
User manual - Page 4

... caller* - Mute/un-mute with an active call with the voice button - Third party calling* - Last number redial* - english B A j a b ra C D E I F G H WHAT YOUR JABRA JOURNEY CAN DO Your Jabra JOURNEY lets you do all this: - Announce the name of a motion sensor - "Answer/Ignore" command** - Voice dialing* - Reject calls* - Transfer calls - Answer/end calls - Auto pairing -
User manual - Page 5

... - Upgrade with charging option from a GPS application - HD Voice Mic. Voice Announcements** - Motion sensor for enhanced noise cancellation - Weight 92 grams - Operating range up... time approximately 2h. 30 min. - Software upgradable * Phone dependent Jabra JOURNEY 4 ** Available ONLY in English Jabra Status Light (battery status, call status, pairing and connection status) ...
User manual - Page 6

... light flashes blue every second Incoming call The status light turns solid blue Active call The status light is flashing red There is fully charged Jabra JOURNEY 5 english HOW TO PRESS THE BUTTONS Instruction Duration of Press Tap Press briefly Double tap 2 quickly repeated taps Press Approx. 1-2 seconds Press and hold Approx...
User manual - Page 7

... use chargers from any other devices as a default setting when you turn your Jabra JOURNEY on your Jabra JOURNEY the first time. Please note: The lifetime of the battery will hear Voice ... We therefore recommend that your in -car speakerphone: 1 Charge your Jabra JOURNEY 2 Turn your Jabra JOURNEY on 3 Pair your Jabra JOURNEY with your mobile phone The first time you turn on you will be...
User manual - Page 8

... automatically start up in -car speakerphone under the name "JABRA JOURNEY". Your phone then asks if you turn your in -car speakerphone on or off automatically after it has been disconnected with your phone for the Jabra JOURNEY Follow your phone's instruction guide. Your phone will confirm with announcement "Connected" when pairing is left in the...
User manual - Page 9

... not immediately connect, tap the answer/end button. For optimal sound quality place the Jabra JOURNEY right in front of you can be used together. CONNECTING WITH YOUR PHONE AUTOMATICALLY Pairing...will automatically connect when the in -car speakerphone can be easily taken on the phone. Jabra JOURNEY 8 The handsfree is "connected" to pairing mode. If the device is activated on ...
User manual - Page 10

The phone will turn it will announce the number of the caller instead. * Phone dependent Jabra JOURNEY 9 ** Available ONLY in the position "I". If the name is placed in English You can also be used to mute/un-mute your microphone during an active call Jabra JOURNEY will access the phonebook on your voice. "Answer/Ignore" Voice Commands...
User manual - Page 11

.... When the call is on your in-car speakerphone to your voice. Advanced Multiuse™ Jabra JOURNEY can also answer/end calls by using your in -car speakerphone. You can be paused when... answer/end button to reject the incoming call * Redial last number* How to the in use Jabra JOURNEY 10 *Phone dependent HOW TO HANDLE CALLS FROM A SINGLE PHONE Function Single call Answer or end...
User manual - Page 12

... button again Adjust volume Tap volume + or volume- english Mute Tap the voice button to mute an active call Double tap the answer/end button Jabra JOURNEY 11
User manual - Page 13

... HOW TO HANDLE CALLS FROM TWO MOBILE PHONES Function How to control Jabra JOURNEY 12 I press the voice button and nothing happens Not all mobile ...tap the answer/end button TROUBLESHOOTING & FAQ I press the voice button and but cannot check battery status of Jabra JOURNEY Some in-car speakerphones have a voice control system driven by checking its own voice control set up. other ...
User manual - Page 14

... and the connected device. It is connected to 7 mobile phones. Ensure that the in your new Jabra JOURNEY on. I hear crackling noises Bluetooth is a radio technology, which means it is playing. - I...are usually written on the mobile phone screen. To remove the list: 1) Put your Jabra JOURNEY in -car speakerphone will go into the voice control mode suggest what words you powered your...
User manual - Page 15

... using Jabra JOURNEY with 2 mobile phones. Need more help? 1. E-mail: Deutsch English Español Français Italiano Nederlands Polska Scandinavian support.de@jabra.com support.uk@jabra.com support.es@jabra.com support.fr@jabra.com support.it@jabra.com support.nl@jabra.com support.pl@jabra.com support.no@jabra.com support.ru@jabra.com Information: info@jabra.com...
User manual - Page 16

... (10 meters). Bluetooth devices will not work if the devices have not been paired. Get more information at extreme temperatures (above 45°C/113°F - Jabra JOURNEY 15 GLOSSARY 1. Bluetooth phones support the headset profile, the hands-free profile or both. This can shorten battery life and may also degrade performance. - In...
User manual - Page 17

... waiting for a call on your mobile phone to local standards and regulations. Dispose of the product according to pair it with your Jabra JOURNEY. When you enter on your phone and the Jabra JOURNEY recognize each other and automatically work together. www.jabra.com/weee Jabra JOURNEY 16 Passkey or PIN is a code that you 'end' a call .
User manual - Page 18

...; is under license. (Design and specifications subject to change without notice). © 2011 GN Netcom A/S. Made in China Type: HFS003 www.jabra.com Rev A Jabra® is under license. (Design and specifications subject to change without notice). and any use of such marks by the Bluetooth SIG, Inc. The Bluetooth&#...
Datasheet - Page 1

...-car speakerphone will get voice updates on the in motion sensor * Phone dependant WWW.JABRA.COM/JOURNEY LEARN MORE! The Jabra JOURNEY in your car, letting you will ensure your conversations are on and off automatically, making... with your phone, download your phonebook and say the names of high definition audio. RReeaassoonnss ttoo cchhoooossee tthhee Jabra JOURNEY Jabra SPEAK410 -
Datasheet - Page 2

... button when the in-car speakerphone is in an active call , battery and connection status, advanced multiuse, end user upgradeable SW 2. Quick Start Guide CHARGING Jabra JOURNEY Use the USB cable to connect Jabra JOURNEY to make a call transfer, caller name announcement(PBAP), status light for voice dialing* 5. Clear sound with Bluetooth 3.0 + EDR & eSCO 11.
Technical Specification - Page 1

...JABRA JOURNEY EXCEPTIONAL SOUND ON THE ROAD HD Voice mic for battery, call, pairing and connection. Bluetooth compliance Supported Bluetooth profiles Compatibility Security Operating range Paired devices Talk time Standby time Charging time Weight Dimensions, folded (off) Microphones Speaker...Auto On G-sensor, Auto off , Caller name announcement (PBAP), Status light for enhanced noise cancellation...

Similar Questions

Have Pbap Support No Name Annoucement.
My droidx supports pbap but my jabra journey will not announce names only numbers.
(Posted by Anonymous-134692 10 years ago)
Ask a New Question
Use the box below to post a new question about this Jabra product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Jabra Manuals

Find free Jabra JOURNEY manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Jabra Reviews

View thousands of Jabra user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Jabra customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Jabra customer service rankings, employee comments and much more from our sister site.