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Jabra JOURNEY Support Question

Jabra JOURNEY Support Question

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Question posted by leytmanyuriy on September 7th, 2013

Jabra Journey Problems

I have t- mobile phone sch-t139. One month ago I bought Jubra Journey. I am pairing Journey with my phone and all worked perfect. Now there's a problem. When I receive a call and tap the answer/end buttonon on speakerphone calling continue and I can't start to talk.

Current Answers

Answer #1: Posted by JabraSupport on September 11th, 2013 6:56 AM
This answer was accepted by the poster of the original question.
JabraSupport

Member since:
October 13th, 2011

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I would suggest you reset the phone - simply turn it off and remove its battery for at least 15 seconds. Once you replace the battery and turn the phone back on, it should work fine again.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra JOURNEY Manual Pages

User manual - Page 2

... THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO HANDLE CALLS FROM A SINGLE PHONE 10 HOW TO HANDLE CALLS FROM TWO MOBILE PHONES 12 TROUBLESHOOTING & FAQ 12 Need more help 14...
User manual - Page 3

... enjoy it! ABOUT YOUR JABRA JOURNEY A Volume down Tap to adjust volume down B Answer/end button Tap to answer/end call C Voice button Tap to initiate voice command function Tap to mute/un-mute your microphone during an active call D Status light Indicates pairing, connection, on/off and battery status E Visor clip Set your in-car speakerphone on your in -car speakerphone. We hope you...
User manual - Page 4

... a motion sensor - "Answer/Ignore" command** - Transfer calls - Auto Off * Phone dependent Jabra JOURNEY 3 ** Available ONLY in English english B A j a b ra C D E I F G H WHAT YOUR JABRA JOURNEY CAN DO Your Jabra JOURNEY lets you do all this: - Voice dialing* - Mute/un-mute with an active call with HD Voice Mic - Auto pairing - Third party calling* - Adjust volume...
User manual - Page 5

... HSP, A2DP, PBAP - "Answer/Ignore" command** - A2DP (...Jabra Status Light (battery status, call status, pairing and connection status) - Upgrade with charging option from a GPS application - Digital sound enhancement via USB cable - english - Echo cancellation through DSP - Operating range up to 45 days - HD Voice Mic. Software upgradable * Phone dependent Jabra JOURNEY...
User manual - Page 6

...Tap Press briefly Double tap 2 quickly repeated taps Press Approx. 1-2 seconds Press and hold Approx. 5 seconds WHAT THE LIGHT MEANS Status Light In-car Speakerphone Status The status light behind the answer/end button flashes rapidly blue Pairing...Incoming call The status light turns solid blue Active call The status light is flashing red There is fully charged Jabra JOURNEY 5
User manual - Page 7

...once a month. english GETTING STARTED You should follow three steps before you start using the USB cable. Use only the charger provided in -car speakerphone. 2.5 Hrs jabra Jabra JOURNEY 6 You can be significantly reduced if your device is fully charged before using your in-car speakerphone: 1 Charge your Jabra JOURNEY 2 Turn your Jabra JOURNEY on 3 Pair your Jabra JOURNEY with...
User manual - Page 8

... time, the in-car speakerphone will find the Jabra JOURNEY Your phone will automatically start up in -car speakerphone is complete. When the in pairing mode - This usually involves going to a 'setup,''connect' or 'Bluetooth®' menu on your in-car speakerphone on your mobile phone Please check the manual for your mobile phone. 2 Put the in-car speakerphone in a matter of...
User manual - Page 9

... the sun visor. Jabra JOURNEY 8 The in-car speakerphone can be easily taken on . The handsfree is "connected" to the phone. CONNECTING WITH YOUR PHONE AUTOMATICALLY Pairing is paired, but does not immediately connect, tap the answer/end button. Turn the in the above pairing guide. For optimal sound quality place the Jabra JOURNEY right in -car speakerphone. If the device...
User manual - Page 10

...-mute your mobile phone and announce the name of the caller instead. * Phone dependent Jabra JOURNEY 9 ** Available ONLY in a car and sends a signal to the device to power on again by typing the answer/end button. If the name is possible if your phone supports PBAP it on . Caller ID and name announcement* During an incoming call Jabra JOURNEY will announce...
User manual - Page 11

... music or GPS directions from your mobile phone, it will automatically be connected to the in use Jabra JOURNEY 10 *Phone dependent When you have an incoming call is on your voice. Advanced Multiuse™ Jabra JOURNEY can also answer/end calls by using your in-car speakerphone to answer or end a call * Redial last number* How to perform Tap the answer/end button on and not in...
User manual - Page 12

... that the in -car speakerphone Tap the answer/end button or press it for a long time Three way call (Another incoming call) Release active-accept incoming call . A sound will indicate when the volume level is on mute every 10 seconds until the incar speakerphone is un-muted Un-mute To un-mute an active call Double tap the answer/end button Jabra JOURNEY 11
User manual - Page 13

... answer/end button Hold active/accept incoming Press the answer/end button Active calls on the two connected phones - english HOW TO HANDLE CALLS FROM TWO MOBILE PHONES Function How to perform Calls on two phones (One active call Double tap the answer/end button TROUBLESHOOTING & FAQ I press the voice button and but cannot check battery status of Jabra JOURNEY Some in-car speakerphones...
User manual - Page 14

...Will the Jabra JOURNEY work with Bluetooth mobile phones. Ensure that the in -car speakerphone memory. To remove the list: 1) Put your Jabra JOURNEY in -car speakerphone - I cannot hear anything in my in the pairing mode by tapping the answer/end button. I am having pairing problems You may have deleted the in-car speakerphone pairing connection in -car speakerphone will go...
User manual - Page 15

...Web: www.jabra.com (for details. voice dial using Jabra JOURNEY with 2 mobile phones. Please consult your phone to support a hands-free profile. Phone: Belgique/...Jabra JOURNEY 14 Even if the hands free profile is implemented reject call, call on the ability of your device manual for the latest support info and online User Manuals) 2. english I cannot use Reject call, call...
User manual - Page 16

... work if the devices have not been paired. Bluetooth is a radio technology that Bluetooth devices communicate with other . Bluetooth profiles are the different ways that connects devices, such as mobile phones and headsets, without wires or cords over a short distance approx. 33 feet (10 meters). or below -10°C/14°F). Always store the Jabra JOURNEY...
User manual - Page 17

... PIN is a code that you 'end' a call . Dispose of the product according to pair it with your Jabra JOURNEY. english 4. The passkey for all Jabra products is passively waiting for a call on your mobile phone to local standards and regulations. Standby mode is when the Jabra JOURNEY is 0000. 5. This makes your mobile phone, the in-car speakerphone goes into standby mode. When you...
User manual - Page 18

... herein are the property of their respective owners. and any use of such marks by the Bluetooth SIG, Inc. All rights reserved. Jabra® is a registered trademark of GN Netcom A/S. Jabra® is a registered trademark of GN Netcom A/S. All other trademarks included herein are the property of their respective owners. The Bluetooth...
Datasheet - Page 1

... and take calls* • Auto On/Off with your phone, download your phonebook and say the names of high definition audio. RReeaassoonnss ttoo cchhoooossee tthhee Jabra JOURNEY Jabra SPEAK410 - AND ANY USE OF SUCH MARKS BY GN NETCOM A/S IS UNDER LICENSE. (DESIGN AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE) JABRA JOURNEY BLUETOOTH ® In-car speakerphone DATASHEET EXCEPTIONAL...
Datasheet - Page 2

... Make a call • The call will guide you are not in pairing mode. USING Jabra JOURNEY Answer or end a callTap the answer/end button on your in an active call by tapping the voice but- ton when you through your phone's voice control mode by using a motion sensor. Caller ID Announcement* When your phone rings Jabra JOURNEY browses the phone number in -car speakerphone •...
Technical Specification - Page 1

...Answer calls, End calls, Reject calls, HD Voice Mic., Voice dialing*, "Answer/Ignore" voice control**, Volume control, Three way calling, Music streaming (A2DP), Last number redial. JABRA JOURNEY EXCEPTIONAL SOUND ON THE ROAD HD Voice mic for battery, call, pairing...month: -4 F to 113 F (-20° C to one at www. Bluetooth® technology eliminates wires between devices, such as mobile phones...

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