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Jabra JOURNEY Support Question

Jabra JOURNEY Support Question

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Question posted by Ajames1056041174 on July 15th, 2012

Jabra Journey Keeps Shutting Itself Off After Minutes.

Jabra Journey keeps shutting itself off after minutes, battery is fully charges, synced, etc....not that impressed with device.

Current Answers

Answer #1: Posted by JabraSupport on July 17th, 2012 3:11 PM
This answer was accepted by the poster of the original question.
JabraSupport

Member since:
October 13th, 2011

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I'd suggest resetting your Jabra Journey.  First, remove the device from the list of paired devices in your phone's Bluetooth menu.  Next, reset the Journey by turning it on, then press and hold the answer/end button until it goes into pairing mode.  After that, press and hold the answer/end and volume down buttons until you hear it beep and a purple light flashes.  Turn the unit off and then on again and it should be in pairing mode.  You'll have to repeat the pairing procedure to pair the Journey with your phone again.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra JOURNEY Manual Pages

User manual - Page 2

english Contents THANK YOU 2 ABOUT YOUR JABRA JOURNEY 2 WHAT YOUR JABRA JOURNEY CAN DO 3 HOW TO PRESS THE BUTTONS 5 WHAT THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO ...
User manual - Page 3

...Jabra JOURNEY Bluetooth® in -car speakerphone. ABOUT YOUR JABRA JOURNEY A Volume down Tap to adjust volume down B Answer/end button Tap to answer/end call D Status light Indicates pairing, connection, on/off and battery...adjust volume up H Charging port Charge with the Micro USB charger I HD Voice Microphone For clear voice and enhanced noise cancellation Jabra JOURNEY 2 This instruction ...
User manual - Page 4

Mute/un-mute with an active call with HD Voice Mic - Answer/end calls - Voice dialing* - Auto Off * Phone dependent Jabra JOURNEY 3 ** Available ONLY in English Deliver great sound and noise cancellation with the voice button - Last number redial* - Adjust volume - Announce the name of a motion sensor - "...
User manual - Page 5

...battery with the newest software Specifications - Talk time up to 20 hours/Standby time up to 10 meters (approximately 33 feet) - Voice Announcements** - Operating range up to two active Bluetooth devices at the same time - HD Voice Mic. Upgrade with charging...: HFP, HSP, A2DP, PBAP - Software upgradable * Phone dependent Jabra JOURNEY 4 ** Available ONLY in English
User manual - Page 6

...every second Incoming call The status light turns solid blue Active call The status light is flashing red There is fully charged Jabra JOURNEY 5 english HOW TO PRESS THE BUTTONS Instruction Duration of Press Tap Press briefly Double tap 2 quickly repeated taps... Connected The status light flashes blue every 2nd second during one minute and turns off The unit is less than 30 min.
User manual - Page 7

... you slide the power switch into your Jabra JOURNEY the first time. We therefore recommend that your in -car speakerphone: 1 Charge your Jabra JOURNEY 2 Turn your Jabra JOURNEY on 3 Pair your Jabra JOURNEY with your mobile phone The first time you turn on you will hear Voice Guidance telling you recharge your device is fully charged before using the USB cable. You...
User manual - Page 8

.... 2 Put the in-car speakerphone in pairing mode When you through the pairing process. 3 Set your Bluetooth® phone to 'search' or 'add' a Bluetooth® device.* 4 Your phone will find the Jabra JOURNEY Your phone will find the in -car speakerphone will also automatically turn on the phone and/or confirm with your...
User manual - Page 9

... once they will automatically connect when the in -car speakerphone on the phone. english CONNECTIVITY MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra JOURNEY Jabra JOURNEY Passkey: **** HANDSFREE Jabra JOURNEY added. Press and hold the answer/end button for use the in -car speakerphone can be easily taken on the sun visor using...
User manual - Page 10

...Answer" or "Ignore". Motion Sensor and Auto ON Jabra JOURNEY has a built-in motion sensor that registers a movement in a car and sends a signal to the device to a phone, the in-car speakerphone turns ... turned off automatically after 10 minutes. "Answer/Ignore" Voice Commands** You can also be used to mute/un-mute your microphone during an active call Jabra JOURNEY will announce the number of ...
User manual - Page 11

... that the in -car speakerphone. If your mobile phone, it will automatically transfer them to two mobile devices at the same time. Advanced Multiuse™ Jabra JOURNEY can also answer/end calls by using your in use Jabra JOURNEY 10 *Phone dependent To learn more about Advanced Multiuse™ please go to the in -car...
User manual - Page 12

.../end button or press it for a long time Three way call (Another incoming call) Release active-accept incoming call Double tap the answer/end button Jabra JOURNEY 11 A sound will indicate when the volume level is on mute every 10 seconds until the incar speakerphone is un-muted Un-mute To un...
User manual - Page 13

.../end button TROUBLESHOOTING & FAQ I press the voice button and but cannot check battery status of Jabra JOURNEY Some in-car speakerphones have a voice control system driven by checking its own voice.../accept incoming Press the answer/end button Active calls on hold Function How to control Jabra JOURNEY 12 the other phone's call is ringing) Release active/accept incoming call Tap the ...
User manual - Page 14

... feet (10 meters) of the status light indicate the list was removed from the in -car speakerphone and the connected device. Jabra JOURNEY 13 Follow the pairing instructions. To remove the list: 1) Put your Jabra JOURNEY in -car speakerphone by long press on the answer/end button; 2) The press Volume down button while holding your...
User manual - Page 15

... 72 0800 1826756 00800 722 52272 900 984572 0800 900325 800 786532 00800 722 52272 0800 0223039 Jabra JOURNEY 14 Please note that some features can only be operated from the primary device e.g. voice dial using Jabra JOURNEY with 2 mobile phones. english I cannot use Reject call, call hold , Redial or voice dialing These features are...
User manual - Page 16

This can shorten battery life and may also degrade performance. - Do not expose the Jabra JOURNEY to support a certain profile, a phone manufacturer must implement certain mandatory features within the phone's software. 3. Bluetooth devices will not work if the devices have not been paired. or below -10°C/14°F). Bluetooth phones support the headset profile, the...
User manual - Page 17

www.jabra.com/weee Jabra JOURNEY 16 When you enter on your Jabra JOURNEY. english 4. Standby mode is when the Jabra JOURNEY is passively waiting for all Jabra products is a code that you 'end' a call . Dispose of the product according to ... or PIN is 0000. 5. The passkey for a call on your phone and the Jabra JOURNEY recognize each other and automatically work together.
User manual - Page 18

...; is a registered trademark of their respective owners. All other trademarks included herein are the property of GN Netcom A/S. Made in China Type: HFS003 www.jabra.com Rev A All rights reserved. The Bluetooth® word mark and logos are owned by GN Netcom A/S is under license. (Design and specifications subject to ...
Datasheet - Page 1

... noise cancellation technology. Built-in motion sensor on the in motion sensor * Phone dependant WWW.JABRA.COM/JOURNEY LEARN MORE! FOR PC • HD Voice mic for enhanced noise cancellation • Use your Jabra JOURNEY on connection and battery status. The next time you will ensure your phone to use. The Voice Control feature makes...
Datasheet - Page 2

Quick Start Guide CHARGING Jabra JOURNEY Use the USB cable to connect Jabra JOURNEY to fully charge the in-car speakerphone. Jabra JOURNEY can also turn on and off ...Jabra JOURNEY will be connected to answer/end call Redial last number* • Double tap the answer/end button when the in-car speakerphone is in an active call D Status light Shows pairing, battery, mute and call , battery...
Technical Specification - Page 1

... noise cancellation Use your voice to 45° C); JABRA JOURNEY EXCEPTIONAL SOUND ON THE ROAD HD Voice mic for battery, call, pairing and connection. Bluetooth® technology eliminates wires between devices, such as mobile phones and headsets, and enables communication between devices that are device dependent **Available only in English Bluetooth® wireless technology is...

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