Jabra JOURNEY Support Question
Jabra JOURNEY Support Question
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Question posted by jieazaa on September 18th, 2014
Jabra Journey Cannot Connect To Ipod
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Current Answers
Answer #1: Posted by JabraSupport on November 12th, 2014 7:40 AM
JabraSupport
Member since:
October 13th, 2011 Points: 1,597,040
Member since:
October 13th, 2011 Points: 1,597,040
I'm not sure, exactly, what you're trying to do here, but most iPods do not support the Bluetooth profiles supported by the Jabra Journey. If you're looking to pair the two devices, start with the Journey turned ON then press and hold the answer/end button until you hear it go into pairing mode. Once in this mode, you should be able to "find" and add it as a new device from your iPod's Bluetooth menu, if supported.
If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected]. If you're in a different region, check the Jabra website for contact information.
Related Jabra JOURNEY Manual Pages
User manual - Page 2
... DO 3 HOW TO PRESS THE BUTTONS 5 WHAT THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO HANDLE CALLS FROM A SINGLE PHONE 10 HOW TO HANDLE CALLS FROM TWO MOBILE PHONES...
User manual - Page 3
...® in -car speakerphone.
ABOUT YOUR JABRA JOURNEY
A Volume down Tap to adjust volume down B Answer/end button Tap to answer/end call C Voice button Tap to initiate voice command function Tap to mute/un-mute your microphone during an active call D Status light Indicates pairing, connection, on/off switch Slide to I position...
User manual - Page 4
...-mute with an active call with HD Voice Mic - Adjust volume - Auto On with the help of the caller* - english
B
A
j a b ra
C
D E I F G H
WHAT YOUR JABRA JOURNEY CAN DO
Your Jabra JOURNEY lets you do all this: - Answer/end calls - Third party calling* - Last number redial* - Reject calls* - "Answer/Ignore" command** - Transfer calls - Announce the name...
User manual - Page 5
... range up to 45 days - e-SCO for enhanced noise cancellation - Software upgradable
* Phone dependent
Jabra JOURNEY
4
** Available ONLY in English Digital sound enhancement via USB cable - Voice Announcements** - Size:...and directions from a GPS app on your phone* - Advanced Multiuse™ - Stay connected to 10 meters (approximately 33 feet) - Talk time up to 20 hours/Standby ...
User manual - Page 6
... light behind the answer/end button flashes rapidly blue
Pairing mode
The status light turns solid blue and goes into standby mode
Connected
The status light flashes blue every 2nd second during one minute and turns off
The unit is less than 30 min. talk... call
The status light turns solid blue
Active call
The status light is flashing red There is fully charged
Jabra JOURNEY
5
User manual - Page 7
... Voice button while you or listen for a long period. Use the USB cable to connect Jabra JOURNEY to enable the voice features again. Use only the charger provided in -car speakerphone:
1 Charge your Jabra JOURNEY
2 Turn your Jabra JOURNEY on
3 Pair your Jabra JOURNEY with your mobile phone The first time you turn on you will be charged through...
User manual - Page 8
... a procedure called 'pairing'. it can be detected by pressing 'Yes' or 'OK' on the phone and/or confirm with announcement "Connected" when pairing is left in pairing mode - Accept by your Jabra JOURNEY for 10 min.. Your phone will confirm with the passkey or PIN = 0000 (4 zeros). If the switch is complete.
By...
User manual - Page 9
...
MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks
SELECT
DEVICES FOUND Jabra JOURNEY
Jabra JOURNEY
Passkey: ****
HANDSFREE
Jabra JOURNEY added. The handsfree is only needed the first time an in -car speakerphone is on and off the sun visor. Jabra JOURNEY
8 CONNECTING WITH YOUR PHONE AUTOMATICALLY
Pairing is now ready for approximately 5 seconds until the...
User manual - Page 10
... phonebook and your phone supports PBAP it on automatically with your voice. Motion Sensor and Auto ON
Jabra JOURNEY has a built-in motion sensor that registers a movement in a car and sends a signal to... phone supports voice control, the voice control button on Jabra JOURNEY allows you to power on. On/Off
Sleep mode and Auto OFF
When not connected to mute/un-mute your voice. The phone will ...
User manual - Page 11
...connected to the HOW TO HANDLE CALLS FROM TWO MOBILE PHONES section. HOW TO HANDLE CALLS FROM A SINGLE PHONE
Function Single call Answer or end a call
Make a call
Reject a call* Redial last number*
How to perform
Tap the answer/end button on and not in -car speakerphone to your in use
Jabra JOURNEY... end a call . Advanced Multiuse™
Jabra JOURNEY can also answer/end calls by using your...
User manual - Page 12
... mute every 10 seconds until the incar speakerphone is un-muted
Un-mute
To un-mute an active call
Double tap the answer/end button
Jabra JOURNEY
11 Reject incoming call
Double tap the answer/end button
Three way call (The other call is at its highest or lowest limit
Hold active...
User manual - Page 13
... phone has a voice control mode by the speakerphone itself. other phone is on the two connected phones - I press the voice button and nothing happens
Not all mobile phones support voice control...TROUBLESHOOTING & FAQ
I press the voice button and but cannot check battery status of Jabra JOURNEY
Some in-car speakerphones have a voice control system driven by checking its user manual should...
User manual - Page 14
... to be used within 33 feet (10 meters) of each other, with Bluetooth mobile phones.
Make sure your mobile phone. The Jabra JOURNEY is designed for the in -car speakerphone and the connected device. The words are compliant with other Bluetooth devices that is sensitive to 7 mobile phones. Follow the pairing instructions. A beep...
User manual - Page 15
...25 22 72 0800 1826756 00800 722 52272 900 984572 0800 900325 800 786532 00800 722 52272 0800 0223039
Jabra JOURNEY
14 Even if the hands free profile is implemented reject call, call on the ability of your device ...)
2. Please consult your phone to support a hands-free profile. voice dial using Jabra JOURNEY with 2 mobile phones. Web: www.jabra.com (for details. Need more help?
1.
User manual - Page 16
... each other liquids. or below -10°C/14°F). Do not expose the Jabra JOURNEY to support a certain profile, a phone manufacturer must implement certain mandatory features within the phone's software.
3. Bluetooth profiles are the different ways that connects devices, such as mobile phones and headsets, without wires or cords over a short distance approx...
User manual - Page 17
.... Dispose of the product according to pair it with your mobile phone to local standards and regulations. www.jabra.com/weee
Jabra JOURNEY
16
english
4. The passkey for all Jabra products is passively waiting for a call on your Jabra JOURNEY.
Standby mode is when the Jabra JOURNEY is 0000.
5. Passkey or PIN is a code that you 'end' a call .
User manual - Page 18
... their respective owners. All other trademarks included herein are owned by the Bluetooth SIG, Inc. Jabra® is a registered trademark of such marks by GN Netcom A/S is under license. ...use of GN Netcom A/S. and any use of their respective owners. Made in China Type: HFS003
www.jabra.com
Rev A The Bluetooth® word mark and logos are the property of such marks by GN ...
Datasheet - Page 1
...simple pairing instructions the first time you are crystal clear with the Jabra JOURNEY. With Voice Guidance you will connect automatically with built-in -car speakerphone turn your voice to enjoy .... FOR PC
• HD Voice mic for enhanced noise cancellation • Use your Jabra JOURNEY on connection and battery status. Built-in motion sensor on the road, make and take calls*
&#...
Datasheet - Page 2
...; You can also turn off (0) your sun visor 10. for call . L119.2mm X W58.7mm X D15.8mm 12. Quick Start Guide
CHARGING Jabra JOURNEY Use the USB cable to connect Jabra JOURNEY to set up
F HD Voice mic For enhanced noise cancellation
G On/off switch Slide the switch to turn on and off , Auto On...
Technical Specification - Page 1
...Standby time Charging time Weight Dimensions, folded (off) Microphones
Speaker
Digital Signal Processing Battery Operating temperature Storage temperature CLA power ...LOGOS ARE OWNED BY THE BLUETOOTH SIG, INC.
JABRA JOURNEY
EXCEPTIONAL SOUND ON THE ROAD
HD Voice mic for battery, call, pairing and connection. Directivity Sensitivity, Impedance
Omni-Directional microphone -40 ...
