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Jabra FREEWAY Support Question

Jabra FREEWAY Support Question

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Question posted by loz03 on October 23rd, 2012

People Who I Am Talking To Cant Hear Me Saying I Am In The Distance

ear piece has worked great for about 2 months my orange network has recently updated there service to EE, coincidence maybe but when i make a phone call i can hear clearly but people are saying in am either crackling or in the distance and cannot be heard, i have checked my settings on my phone etc with no success of what is causing the problem, can you please help totally baffled

Current Answers

Answer #1: Posted by JabraSupport on October 23rd, 2012 10:53 AM
This answer was accepted by the poster of the original question.
JabraSupport

Member since:
October 13th, 2011

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I don't think the issue you're having has anything to do with the cell service provider's network.  I'd suggest resetting the device(s), but without knowing which Jabra model you have, I can't tell you how to reset the Jabra.  I'd strongly suggest simply turning your cell phone off, removing its battery for about 15 seconds, then replacing the battery and turning the phone back on.  This resolves many Bluetooth communications-type errors.

You can refer to the User Manual if you need to go the extra step in resetting the Jabra device.  Most manuals can be found at the Jabra.com web site - just search for the model you have.  If this doesn't resolve the issue, you can always call Jabra's Product Support Group - the number is found in the User Manual or in the QuickStart Guide that came with your Jabra device.  

 

Related Jabra FREEWAY Manual Pages

User manual - Page 2

ENGLISH CONTENTS THANK YOU 2 ABOUT YOUR JABRA FREEWAY 2 WHAT YOUR SPEAKERPHONE CAN DO 3 GETTING STARTED 4 CHARGE YOUR SPEAKERPHONE 4 TURNING YOUR SPEAKERPHONE ON AND OFF 5 PAIRING IT WITH YOUR PHONE/DEVICE 6 PAIR A NEW OR SECOND DEVICE 6 CONNECTING WITH YOUR PHONE 7 PLACE THE SPEAKERPHONE IN YOUR VEHICLE 7 HOW TO 8 JABRA VOICE FEATURES 10 ADDITIONAL FEATURES 13...
User manual - Page 3

... ON position to mute/un-mute your speakerphone. We hope you for purchasing the Jabra FREEWAY Bluetooth® speakerphone. ENGLISH THANK YOU Thank you enjoy it! This instruction manual will get you started and ready to make the most of your microphone during a call B FM button Tap to activate FM mode and...
User manual - Page 4

...and Virtual Surround Sound - Clear wireless streaming of you r...Size: L 100 mm x W 120 mm x H 20 mm JABRA FREEWAY 3 * Phone dependent Three way calling* - Turns on and off automatically using your car ... via DSP technology - Operating range up to your voice - Make and answer calls just using the builtin G-sensor - Ease of...talk time and 40 days of use with Bluetooth 2.1 + EDR & eSCO -
User manual - Page 5

... 2 Activate Bluetooth® on your phone or device (refer to the manual of your device) 3 Pair your Jabra FREEWAY the first time. You will no longer talk to you or listen for commands. A...hear Voice Guidance telling you what to your phone or device The first time you turn off " and FREEWAY will hear "Voice off . Repeat the process to the car charger. CHARGE YOUR SPEAKERPHONE Make...
User manual - Page 6

... in the On position. TURNING YOUR SPEAKERPHONE ON AND OFF - Also you recharge your phone is left in the On position the Jabra FREEWAY will automatically turn the speakerphone on or off when your device at least once a month. NOTE: The lifetime of the battery will also turn it on and reconnect to...
User manual - Page 7

...0000 (four zeros) CONNECTIVITY MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra FREEWAY Jabra FREEWAY Passkey: **** HANDSFREE Jabra FREEWAY added. By following a few simple steps, a phone can be voice guided through the pairing process. You are connected to mobile phones using your second device you will be paired with a blue light...
User manual - Page 8

...; is only needed the first time a speakerphone and a phone/ device are used together. When the speakerphone and phone/ device have disabled Voice Guidance you can put Jabra FREEWAY in pairing mode. PLACE THE SPEAKERPHONE IN YOUR VEHICLE The Jabra FREEWAY sits discreetly and conveniently on the phone/device. If the devices are in pairing mode...
User manual - Page 9

...* - Tap the Voice button and you will either be prompted to voice mail or hear the busy signal - Say "Phone commands" to activate the voice dialing feature on how long you will be forwarded to "Say a command". Depending on your phone** JABRA FREEWAY 8 * Phone dependent ** Refer to redial last outgoing number - Instruction Tap Double tap Press Long...
User manual - Page 10

... can also place a call . Press the Answer/end button to phone's user manual JABRA FREEWAY 9 * Phone dependent ** Refer to activate the phones voice dialing or tap the Voice button and say "Phone commands".* Mute/un-mute - ENGLISH - Tap the Mute button during a call to mute your phone supports A2DP audio streaming then you can then chose to...
User manual - Page 11

... do not have an incoming call you can tap the Voice button, wait for Jabra FREEWAY to ask you to "Say a command", and then say "Answer" to take the call "Ignore" The speakerphone captures your command and directs the phone to take the call and "Ignore" to reject. Voice control - Incoming call Your voice...
User manual - Page 12

... start your music player again "What can I say ?" While listening to music* Your Voice to FREEWAY What it does "Next track" Will skip to the next track on the Jabra FREEWAY you are "Cancel" Will cancel the current operation and close the voice menu JABRA FREEWAY 11 * Phone dependent Will tell you what your options...
User manual - Page 13

.... If asked for a PIN code enter 0000" The FREEWAY is loaded with voice announcements that talks you through setup and daily operation. Select pair or OK. "Pairing failed" Announced if pairing fails "Connected" Announced when FREEWAY is connected to a phone "Two devices connected" Announced when FREEWAY is connected to the Bluetooth menu on or enable...
User manual - Page 14

When playing music you can hear your music or any time tap the Voice button again and: - Tap the Voice button and say "Play"*. You can then: - Put the first call on hold and accept the incoming call JABRA FREEWAY 13 * Phone dependent Wait for voice dialing. Say "Next track" and "Previous track" to operate both...
User manual - Page 15

... built-in FM transmitter. If your phone.* JABRA FREEWAY 14 * Phone dependent QUICK REFERENCE TABLE FOR MANUALLY CONTROLLING YOUR JABRA FREEWAY Function Entering pairing mode Cancel pairing mode Answer call End a call Reject a call Initiate phone voice dial* Action Press and hold ... button to reject an incoming call or tap the Voice button and say "Phone commands" to the new frequency.
User manual - Page 16

... the speakerphone. - Increase the volume in my speakerphone - I hear crackling noises - The LED's will automatically go into the On position. JABRA FREEWAY 15 When the FREEWAY is reset it is designed for about 6 seconds. Download Firmware updates and additional languages Go to enable them again. Make sure your phone is playing. - Night driving mode When powered on...
User manual - Page 17

... - Make sure the radio is turned on and speakerphone is in FM mode (FM Status Icon is on the ability of up to 7 mobile phones. If not tune in manually. Will the Jabra FREEWAY work with ...when using Jabra FREEWAY with Bluetooth mobile phones. If your radio is not able to find the FM frequency set by all devices. To clear the pairing list and reset the Jabra FREEWAY to factory ...
User manual - Page 20

...are the different ways that connects devices, such as mobile phones and headsets, without wires or cords over a short distance (approx. 10 meters/33 feet). In order to local... not work together. 5 Standby mode is when the Jabra FREEWAY is passively waiting for a call on your mobile phone, the speakerphone goes into standby mode. This makes your Jabra FREEWAY. Bluetooth phones support ...
Datasheet - Page 1

...phone* Datasheet ENJOY CLEAR HANDS-FREE CALLS AND SURROUND SOUND MUSIC Experience a new world of the incoming callers, ask if you get out. *Phone dependent Reasons to have a 3-speaker stereo system, HD Voice Ready technology and Virtual Surround Sound, which makes..., you can say goodbye to change without notice) Jabra FREEWAY Bluetooth® Wireless Speakerphone Works with robust voice...
Datasheet - Page 2

... into the "On" position to make, answer, end, redial and reject calls 4. When you can say "Say a Command". Your phone will confirm when the pairing is ...FREEWAY in motion sensor 10. Say "Answer" to accept the call or "Ignore" to car radio 7. Then you turn GPS directions from mobile phone to reject it from ...."*. That's all the installation needed. Keep conversations clear...
Technical Specification - Page 1

... Bluetooth profiles Supported modes Operating range Paired devices Talk time Standby time Charging time Weight Dimensions, main unit Microphones Speaker Operating temperature Storage temperature Waterproof Rain shower proof CLA power supply Charging plug dimensions Jabra CRUISER2 materials Pairing passkey or PIN Features JABRA FREEWAY ENJOY CLEAR HANDS-FREE CALLS AND SURROUND SOUND MUSIC Supreme...

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