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Jabra FREEWAY Support Question

Jabra FREEWAY Support Question

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Question posted by sassyandharley54 on July 6th, 2014

Jabra Freeway Does Not Work As It Was Advertised. I Just Got It July 3rd

Cannot get my jabra freeway to sync contacts from my galaxy note 2 nor will it go through the fm. I tried different frequencies. I also tried to unpaid it and start over

Current Answers

Answer #1: Posted by JabraSupport on July 7th, 2014 9:33 AM
This answer was accepted by the poster of the original question.
JabraSupport

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Your contacts are not uploaded to the Jabra Freeway, rather, the Freeway accesses the contact list in your phone through a Bluetooth profile called PBAP, or phonebook access profile. Your phone must also support this profile, plus, the contact information stored in your phone must precisely match what is received by the Caller ID information. For assistance with the FM feature, I would suggest you contact Jabra's Product Support Group directly.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected]. If you're in a different region, check the Jabra web site for contact information.

Related Jabra FREEWAY Manual Pages

User manual - Page 2

ENGLISH CONTENTS THANK YOU 2 ABOUT YOUR JABRA FREEWAY 2 WHAT YOUR SPEAKERPHONE CAN DO 3 GETTING STARTED 4 CHARGE YOUR SPEAKERPHONE 4 TURNING YOUR SPEAKERPHONE ON AND OFF 5 PAIRING IT WITH YOUR PHONE/DEVICE 6 PAIR A NEW OR SECOND DEVICE 6 CONNECTING WITH YOUR PHONE 7 PLACE THE SPEAKERPHONE IN YOUR VEHICLE 7 HOW TO 8 JABRA VOICE FEATURES 10 ADDITIONAL FEATURES 13 TROUBLESHOOTING...
User manual - Page 3

... position to mute/un-mute your speakerphone. We hope you for purchasing the Jabra FREEWAY Bluetooth® speakerphone. This instruction manual will get you started and ready to make the most of your microphone during a call B FM button Tap to activate FM mode and stream music and calls to your car radio C Volume down Tap...
User manual - Page 4

... A2DP enabled devices*) - Rechargeable battery with Bluetooth 2.1 + EDR & eSCO - Ease of standby time - ENGLISH WHAT YOUR SPEAKERPHONE CAN DO Your Jabra FREEWAY lets you do all this: - Make and answer calls just using the builtin G-sensor - Last number redialing and call back last number - Advanced MultiUse™ - be connected to 10 meters (approximately...
User manual - Page 5

NOTE: Voice Guidance and Voice commands are enabled as the default setting when you turn off " and FREEWAY will no longer talk to enable the voice features...connect Jabra FREEWAY to your phone or device The first time you turn your car's power outlet. Plug the car charger into the On position. JABRA FREEWAY 4 ENGLISH GETTING STARTED You should follow three steps before you start ...
User manual - Page 6

... therefore recommend that you recharge your device is left uncharged for a long period. JABRA FREEWAY 5 If the switch is left in the On position the Jabra FREEWAY will be significantly reduced if your device at least once a month. NOTE: Moving the Jabra FREEWAY will automatically turn on and reconnect to charge other devices as this may damage...
User manual - Page 7

... OK SELECT PAIR A NEW OR SECOND DEVICE 1 Ensure that the Jabra FREEWAY is complete you will hear "Connected". NOTE: If asked to "Say a command" 3 Say "Pair new device... Networks SELECT DEVICES FOUND Jabra FREEWAY Jabra FREEWAY Passkey: **** HANDSFREE Jabra FREEWAY added. ENGLISH PAIRING IT WITH YOUR PHONE/DEVICE Speakerphones are now ready to start using a procedure called ...
User manual - Page 8

... the first time a speakerphone and a phone/ device are used together. When the speakerphone and phone/ device have disabled Voice Guidance you can put Jabra FREEWAY in pairing mode. ENGLISH NOTE: If you have been paired once they will flash blue to indicate that you are paired, but do not immediately reconnect tap the...
User manual - Page 9

...is announced.* Make a call * - ENGLISH HOW TO The Jabra FREEWAY is easy to redial last outgoing number - Depending on your phone** JABRA FREEWAY 8 * Phone dependent ** Refer to phone's user manual Double..."Ignore" after the caller is announced.* End a call . The buttons performs different functions depending on your phone settings, the person who called you will be forwarded ...
User manual - Page 10

...the Mute button during a call to turn mute off. Answer a call and again to mute your Jabra FREEWAY. JABRA FREEWAY 9 * Phone dependent ** Refer to activate the phones voice dialing or tap the Voice button and ...can then chose to aswer or ignore the call the music will start to adjust the volume when on the Jabra FREEWAY the music will pause and you have an incomming cal while listening...
User manual - Page 11

... incoming call you can tap the Voice button, wait for Jabra FREEWAY to ask you to touch Jabra FREEWAY or you phone. Just say one of the following commands. Voice control - Outgoing calls, pairing, battery level and start music player Your Voice to reject. ENGLISH JABRA VOICE FEATURES Type Definition Voice Control Your voice in action, where...
User manual - Page 12

..." Activates your phone's voice dialing feature* "Battery" Will tell you the battery level on FREEWAY "Play" Will start your phone/device* "What can I say ?" Will tell you what your options are "Cancel... Will stop the music in your music player "Play" Will start the music player on the Jabra FREEWAY you are "Cancel" Will cancel the current operation and close the voice menu...
User manual - Page 13

... range and while the speakerphone is an incoming call if your phone/device supports caller ID (PBAP) JABRA FREEWAY 12 * Phone dependent Turn on your Jabra hands free device. Search for a PIN code enter 0000" The FREEWAY is put into pairing mode. Select pair or OK. You are enabled or disabled "Call from "* Announced...
User manual - Page 14

... ask you to end the first call and accept the new incoming call JABRA FREEWAY 13 * Phone dependent This will be alerted by tapping the Voice button. Simply start playing your music or start your music player by a tone. Tap the Voice button and say "Play"*. ENGLISH ADDITIONAL FEATURES Play music, podcasts and audio...
User manual - Page 15

... experience interference from your phone/device to your radio supports RDS it will automatically adjust to the new frequency. Note: When in FM transmitter. QUICK REFERENCE TABLE FOR MANUALLY CONTROLLING YOUR JABRA FREEWAY Function Entering pairing mode Cancel pairing mode Answer call End a call Reject a call Initiate phone voice dial* Action Press and hold the...
User manual - Page 16

... again to a device that the speakerphone is sensitive to objects between the speakerphone and the connected device. I hear crackling noises - JABRA FREEWAY 15 Ensure that is connected to disable the LED's. TROUBLESHOOTING & FAQ I cannot hear anything in the speakerphone. - Increase the volume in my speakerphone - Download Firmware ...
User manual - Page 17

... features which are compliant with other Bluetooth devices that some features can also work with 2 mobile phones. ENGLISH I can turn the FREEWAY on the Jabra FREEWAY it again. To clear the pairing list and reset the Jabra FREEWAY to find your speakerphone, the FM frequency must be operated from the primary device e.g. It can only be tuned in...
User manual - Page 20

...PIN is a code that you 'end' a call . Bluetooth devices will not work together. 5 Standby mode is when the Jabra FREEWAY is passively waiting for a call on your Bluetooth enabled device (e.g. a mobile phone... standby mode. Get more information at www.bluetooth.com. 2 Bluetooth profiles are the different ways that connects devices, such as mobile phones and headsets, without wires or cords ...
Datasheet - Page 1

... of sound for your voice is the first speakerphone to change without notice) Jabra FREEWAY Bluetooth® Wireless Speakerphone Works with both simultaneously. while keeping both is now effortless. There is extraordinarily easy to choose the Jabra FREEWAY • Supreme audio with 3 speakers, A2DP, HD Voice Ready, Virtual Surround Sound and noise cancellation technology • Go...
Datasheet - Page 2

... player using the built-in motion sensor will automatically start up one or down buttons Tap to activate voice features E FM transmitter button F On/off . connects to say "Say a Command". Firmware updates and additional languages available for the Jabra FREEWAY to 2 active Bluetooth devices at Jabra.com 14. Car charger with USB cable so you...
Technical Specification - Page 1

... (AVRCP), FM transmitter, caller name announcement (PBAP),... Multi LED indicator Note: some features are...Speaker Operating temperature Storage temperature Waterproof Rain shower proof CLA power supply Charging plug dimensions Jabra CRUISER2 materials Pairing passkey or PIN Features JABRA FREEWAY ENJOY CLEAR HANDS-FREE CALLS AND SURROUND SOUND MUSIC Supreme audio with CLA or a PC), 1 quick start...

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