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Husqvarna AUTOMOWER 230 ACX Support Question

Husqvarna AUTOMOWER 230 ACX Support Question

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Question posted by b96044 on October 9th, 2014

Where Can I File A Bug In The Husqvarna Automower Software?

I found this bug where the automower gets stuck. The situation is when it follows a guide home, the mower decides how far left or right from the guid it will travel. When it hits something in that path, it will always turn left. In this case it then hits the boundary line after which it always turns left again. It picks up the guide at the exact same distance from the guide and follows the same trail into the object it hit in the first place. It does not get out of that loop and leaves a big trail in the grass from where it was driving for 30 times. After the setup time to try using the guide (for me 30 minutes) it gives up and starts using the boundary line to get home. This feels like a bug to me. I suggest two changes: 1) Don't left the mower turn to the left all the time. At least when following a guide. 2) When the guide is followed at a decided distance and then lost, decide on a new distance from the guide to pickup so infinate loops like this one are avoided. Tx

Current Answers

Answer #1: Posted by TechSupport101 on October 9th, 2014 4:10 AM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305
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Hi.

1. If you wish to just report the issue to them as heads-up, then drop your feedback here.

2. If you are still under warranty and wish to have the issue resolved, then either go via your dealer/retailer or Husqvarna's Customer Support.

3. Otherwise, you can contact the mannufacturer or any other worthy mechanic for a paid service rendering (this option is available if the limited warranty period has expired).

Related Husqvarna AUTOMOWER 230 ACX Manual Pages

Owners Manual - Page 4

... content before using your Husqvarna Automower™ requires knowledge of an exceptionally high quality product. This Operator's manual contains important information about the mower, how you install it and how you use it. The following system is used . 1001-003 English - 5 To get the best results from your Automower. INTRODUCTION AND SAFETY 1. WARNING Automower can be dangerous...
Owners Manual - Page 9

... (800 ft for any guide wires. Charging station, where your Automower returns when the charge level in a loop around objects and plants that mows the lawn by a maintenance-free battery. The low voltage cable must not be aware of Husqvarna Automower™ includes four main components: Automower, an automatic lawn mower that the mower must not run into. The...
Owners Manual - Page 11

Unlike normal lawn mowers, Automower cuts the grass instead of striking it is a risk of the grass. When there is important to keep the blades sharp for 220 AC). 2. The shape of several small lawns separated by Automower is recommended for lawns up to obtain the best possible result. The mower then charges for 220 AC), depending on...
Owners Manual - Page 12

... and Follow guide wire. It continuously combines mowing and charging. When the battery is searching for the charging station when the battery charge becomes too low. When Automower body hits an obstacle, the mower reverses and selects a new direction. Two sensors, at a distance of 20 - 23 ft. PRESENTATION Working method Automower automatically mows the lawn. The mower starts...
Owners Manual - Page 15

The disadvantage is best for 230 ACX. The mower then follows the guide wire in the grass along the length of the guide wire. 3012-484 3012-677 16 - 2. Automower circles an island roughly twice, which can leave tracks in to two guide wires can be installed for an installation that tracks can also arise if there are narrow...
Owners Manual - Page 17

... charging station, boundary wire and guide wire, if used , should be in position and connected, the boundary wire connected, and the mower connected to the charging station. 3.8 Installation of Automower the charging station must be routed. Draw on the sketch how the boundary wire and the guide wire, if used . If you install Husqvarna Automower™.
Owners Manual - Page 18

...The numbers in the proposed working area is to the detail diagram 2.1 Automower™, what's what? Check that all the steps before choosing the position of the charging station. ...spade if the boundary wire is taller than 4", mow it using a normal lawn mower. 3. If you will also need: A hammer to install a guide wire, read 3.8 Installation of the charging station, see page 34, before the ...
Owners Manual - Page 28

...Exercise care when knocking in the ground. Tip! Mow the lawn where the wire is not under strain. 3. This can disrupt Automower™. Use the supplied measurement gauge as not to staple down...the ground and secure the staples close to the ground, so as a guide when you intend to be laid using a normal lawn mower or a trimmer. If you to the charging station. The wire must...
Owners Manual - Page 33

... passages where the distance between the boundary wires is installed, Automower can either be installed for the mower to the boundary wire, the guide wire can also be necessary in installations where the search methods Irregular and Follow boundary wire are not adequate for 230 ACX. English 3012-736US This is also used for the boundary...
Owners Manual - Page 37

... charging process is running. 38 - Place Automower in the charging station. Use 4.1 Charging a discharged battery When Husqvarna Automower™ is made when both the charging strips on the mower touch the centre of the contact strips on the display during the entire charging process. 4. Insert the mower as far as possible. Good contact is new or...
Owners Manual - Page 41

... operating mode has been selected. • The number of operating hours indicates the number of hours since the day of manufacture that Automower has spent mowing or looking for Husqvarna Automower™ are accessed via the control panel. 5. Control panel All forms of commands and settings for the charging station is counted as...
Owners Manual - Page 45

...the functions to the menu rows on the following pages include respective number series within brackets. ...Husqvarna Automower™. You can use the number series as a number series in the main menu as well as subsequent selections made for the function. Main menu Commands Timer Garden Settings Main menu Commands Timer Garden Settings Number series The selection you have made in the right...
Owners Manual - Page 53

... search methods are to follow a guide wire. (Automower 220 AC only has guide 1) Exit angles Follow loop Garden shape Advanced 3-2 Follow loop out Follow loop in Corridor width Test IN Test OUT 3-2-2 Follow loop out Follow loop in an irregular search method. English Automower always starts the search for guide 1 and guide 2. It is deactivated. The mower does not change the...
Owners Manual - Page 63

... following pages. The settings only need to be changed. No default settings, except Timer, need to be adjusted when special installation conditions exist, for the Husqvarna Automower...as possible. Corridor width: 10 3012-542 64 - Functions where the settings deviate from the mower's default settings are made. For further and more detailed information about the different settings, see...
Owners Manual - Page 64

... 11 minutes. Guide wire recommended. No guide wire is necessary. L-shaped garden with the charging station placed in . Timer: Operating time of islands and a steep slope along the boundary wire. Exit angles: One sector 90° - 270°. Corridor width: Boundary wire 20 Area: 0.5 acre. Automower is never permitted to follow the boundary wire...
Owners Manual - Page 65

There are two islands. Proportion first 10 %. Search method: Irregular and Follow guide wire in . Automower is never permitted to follow the boundary wire. A large part of the boundary wire is never permitted to follow the boundary wire. Corridor width: Guide1 20 66 - GARDEN EXAMPLE Proposals for installation and settings Area: 0.15 acre. Exit angles: Sector...
Owners Manual - Page 68

...the grass are not cut clean and more regularly. MAINTENANCE 8. During the initial period Automower is used the blade disc, skid plate and blades should not be replaced more energy ...easily in Automower not mowing such a large area. 8.1 Battery The battery is used. To replace the blades, see 8.5 Cleaning on page 72. Maintenance Check and clean the Husqvarna Automower™ ...
Owners Manual - Page 73

... Fault message Left wheel motor blocked Right wheel motor ...blocked Blade disc blocked No loop signal Trapped Cause Action Grass or other object has wrapped around the drive wheel. If it getting trapped. 74 - This may be shown on the charging station. Try moving the boundary wire. Reset the miniature circuit-breaker by the LED on the Husqvarna Automower...
Owners Manual - Page 77

... for the recycling of electrical and electronic equipment. Instead it shall be treated as household waste. ENVIRONMENTAL INFORMATION 11. Environmental information The symbol on the Husqvarna Automower™ or its packaging indicates that this product may not be handed over to the applicable collection point for the environment and human health, which...
Owners Manual - Page 80

... 53 R Replace blades 72 Reset factory settings Automower 48 Restart 40 Restart Automower 40 Return arrow 44 Reversing distance 51 Right wheel motor blocked 74 S Safety Instructions 8 Maintenance 9 Transport 9 Use 8 Search for charging station Follow guide wire 16 Follow loop in 16 Irregular 15 Search method 15 Follow guide wire 16 Follow loop in 16 Irregular 15 Secondary areas...

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