Huawei E355 Support Question
Huawei E355 Support Question
Find answers below for this question about Huawei E355.Need a Huawei E355 manual? We have 2 online manuals for this item!
Question posted by janlack on July 8th, 2014
Unlocking E3551 Modem
I sent away for an unlock code for the above modem but it doesn't work.
Current Answers
Answer #1: Posted by TechSupport101 on July 8th, 2014 6:38 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. See these
Related Huawei E355 Manual Pages
User Manual - Page 4
... cause interference or danger. Do not switch your wireless device on when the use your wireless device.
Do not put your wireless device in a high-temperature place or use your wireless device or its accessories away from children. Respect others' privacy and legal rights when using your wireless device off in a place with strong electromagnetic field...
User Manual - Page 60
.../355 hardware driver by following the guide for how to activate it means that the wireless online service has been activated, please refer
to "Internet Service" to the computer before... cannot Access the Internet? 1 Check whether you have activated the wireless online service at first. After installing the EC305/325/355 Data Modem, two devices are installed correctly at first. Why? If a ...
FAQ - Page 1
... connected to the Mobile WiFi cannot communicate with USB cable...6 Q5:Check whether E355s has been successfully installed 7 Q6: Establish WiFi connection between PC and E355s 8 Q7: My device connected to E355s's wireless network, but cannot open Web UI.......10 Q8: E355s's signal is weak and cannot register to the Internet automatically if I feel my...
FAQ - Page 2
... the following features:
HSPA+/HSPA/UMTS 2100MHz/900MHz, EDGE/GPRS/GSM 1900MHz/1800MHz/900MHz/850MHz (E355s-1: 2100MHz, E355s-2: 2100/900MHz, E355s-6: 2100/1900/850MHz)
Equalizer Receive diversity HSPA+ downlink data service of up... OS X 10.5 、Mac OS X
10.6 with latest upgrades
Q2: Hardware specifications of E355s:
A:
Item
Specifications
Page 2 of 18
FAQ - Page 3
E355s FAQs
Item
Specifications
Technical standard
WAN:
GSM/GPRS/EGPRS R99
WCDMA/HSDPA R5, HSUPA R6, HSPA+ R7
WLAN: IEEE 802.11b/g/n
Operating frequency
HSPA+/HSPA/...
FAQ - Page 4
E355s FAQs
Item
Specifications
Antenna
Inner GSM/UMTS main antenna
Inner UMTS diversity antenna
Inner WLAN antenna
Size
90.6mm×28.6mm×12.6mm
...
FAQ - Page 5
...，Light 5 times every seconds：E355s is upgrading. E355s FAQs
Q3: Keys, Interface of E355s
A:
外观
2
1 2
5
3
6
4
USB interface
Connect PC with E355s。
Hitch hole
Wi-Fi indicator light:
Green light on, Light once every 3 seconds：E355s is connecting power，Wi-Fi work well. Green light always...
FAQ - Page 6
... manually.
Please check if the computer OS meets one virtual CD-ROM drive in
.
Fix SIM/USIM card.
microSD base
Fix microSD card. E355s FAQs
Green light on，Light once every 3 seconds：E355s is connecting to 2G net. Blue light on，Light once every 3 seconds：...
FAQ - Page 7
... Adding new item HUAWEI Mobil Connect - 3G Network Card to Ports(COM&LPT).
Try to E355s and computer again. If E355shas been installed
successfully, You would see: Adding new items 3G ...and find "My Computer" as
. Right click "My Computer" select "Manage"
to DVD/CD-ROM Drivers.
E355s FAQs
4.
Page 7 of USB cable) to re-plug in USB connectors (both end of 18 If the ...
FAQ - Page 8
... displayed on
a label stick inside the back cover),
Page 8 of E355s in the local wireless device list (The WiFi Key and the SSID can be found on windows start bar to set up your WLAN：
1. Re-load the network driver for E355s by right click
, then select "Scan for
hardware changes".
If...
FAQ - Page 9
E355s FAQs
click
to establish
connection(The WiFi Key and the SSID can be found on a label stick inside the back cover)
Page 9 of 18 Input WiFi Key in the dialog of password input then click
to connect.
3.
FAQ - Page 10
... other Wi-Fi device. 2. Go http://192.168.1.1 to Web UI, click "Tool" from your E355s but cannot open E355s's Web UI.
3. After the icon of wireless network card turned from (status of acquiring IP address ) into ,your wireless network connection status on right of 18 Open Web Browser from Browser then select "Internet...
FAQ - Page 11
For the "Local Area Network (LAN) Settings" pop-up, deselect the top three check-boxes. Then click "OK" to apply changes, then refresh the Web Browser to show E355s management console page. Page 11 of 18 E355s FAQs
Select "Connections" tab, then click "LAN settings".
FAQ - Page 12
... strengthen by the operator for some reasons.
Please check local network condition, check whether there is good but still cannot register, please try to reset E355s and try again 4. Sometimes355s will be rejected by the icon
displayed on Web UI main page)
2. Please move...
FAQ - Page 13
...wireless phone etc.
A: 1. In actual use Wi-Fi covered range maybe different from facility which may decrease Wi-Fi signal strength. Change the Wi-Fi channel to E355s, the stronger Wi-Fi signal you are using E355s... mode or GPRS preferred mode. Move your device away from idea square area, it decided by one of E355s'signal. E355s FAQs
If 355s still cannot camp on the network...
FAQ - Page 14
... you selected ) when you only forget your E355s as following encryption method
1. Open the back cover of E355s is off then E355s will restart, after
E355s has boot up all the user settings will be... restored to establish Wi-Fi connection. If you want to default settings. E355s FAQs
E355s support following step
1. Press and hold the RESET button until OLED screen is WPA-PSK...
FAQ - Page 15
... is a quite normal phenomenon if working in hot environment, E355s will automatically power off if its temperature reach 85 ℃ for safety protection. A:
Like most other electronic devices, E355s get version information of my E355s？
A:
Click
"
software & hardware version of 18 ", then you can I feel my E355s getting hot after long hours...
FAQ - Page 16
You can click Clear History to delete all current wrong statistics.
A: This is a bug in earlier versions. E355s FAQs
Q14: Duration statistics of 18 Page 16 of the Internet connection are not accurate.
FAQ - Page 17
E355s FAQs
Q15: Will the Mobile WiFi connect to the Internet automatically if I roam to a different network? A: Please check the connection mode of 18 Page 17 of your Mobile WiFi firstly.
FAQ - Page 18
...state of the network.
Auto mode: Select Automatically connect even when roaming: E355 will automatically disconnect the established network connection If you need. Page 18 of IPv6 protocol. A: ... the OS Windows XP ， and it will automatically connect to access management page. E355s FAQs
Manual mode: You can launch the web management page and follow the prompts...
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