Huawei E182E Support Question
Huawei E182E Support Question
Find answers below for this question about Huawei E182E.Need a Huawei E182E manual? We have 1 online manual for this item!
Question posted by ylohuawei on July 1st, 2012
Huawei E182e Download Speed Always Below 1 Mbps
Why has the download speed of my Huawei e182e always been below 1 Mbps, sometimes even down below 100 Kbps? It claims to be up to 21 Mbps, and I expect it to be at least 5-10 Mbps.
I use it on my Toshiba laptop with Windows 7 64 bits, right in a residential area in Vancouver south, BC.
It was installed by Telusmobility in December 2009. Last year, I updated the sofeware to 13.001.08.05.464, and firmware to 11.831.06.01.464, but have seen no improvement.
Telusmobility staff only say the slow speed can be due to many reasons: location, websites etc, but nothing to do with their 3G connections.
Telusmobility asks me to upgrade to 4G connections, which can go up to 50 Mbps. I don't think it will make any difference if 21 Mbps via 3G results below 1 Mbps.
Can Huawei diagnose the problem and offer a solution, please?
Thank you.
Ying Lo
Current Answers
Answer #1: Posted by ylohuawei on July 1st, 2012 1:20 AM
ylohuawei
Member since:
July 1st, 2012 Points: 30
Member since:
July 1st, 2012 Points: 30
This is the answers posted at Telusmobility site, URL here: http://www.telusmobility.com/en/BC/huawei_e182e_sup/trouble03.shtml
but it doesn't help to solve the problem -
Troubleshooting: My Data transfer is very slow Resolution:
- Some buildings are steel-framed structures. The steel in such buildings may interfere with your network’s radio signals, causing a slower data transmission rate. Try moving your computer to different locations in the building to see if performance improves.
- You have moved from 3G to 2G coverage. The type of coverage is indicated in the signal strength meter. As 3G network provides better data connection, move back to 3G coverage if possible.
- Your laptop is connected to another Local Area Network connection. This occurs if you insert your laptop into a docking station that has an active Ethernet port while your Data Card is still active and connected.
- Your wireless LAN is switched on and active. Because your system has to handle two active network connections, the connection may become slow.
Related Huawei E182E Manual Pages
Product Manual - Page 2
...2009-02-12)
Commercial in Confidence
Page 2 of China
http://www.huawei.com
support@huawei.com
Copyright © Huawei Technologies Co., Ltd. 2009. Huawei Technologies Co., Ltd. No part of this document may be reproduced... or transmitted in this document are trademarks of Huawei Technologies Co., Ltd. Trademarks and Permissions
and other trademarks and trade names...
Product Manual - Page 3
HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） V100R001
Product Description
About This Document
Summary
This document provides information about the major functions, supported...A Acronyms and Abbreviations
The acronyms and abbreviations mentioned in this document.
The following table lists the contents of HUAEI E1820 HSPA+ USB Slider (hereinafter referred to as the E1820).
Product Manual - Page 4
HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） V100R001
Product Description
Date 2009-02-12
Author
Approved by
Issue 01 (2009-02-12)
Commercial in Confidence
Page 4 of 19
History
Issue 01
Details Initial draft completed.
Product Manual - Page 6
...Figure 1-1 shows the profile of 19
HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） V100R001
Product Description
1 Overview
The E1820 supports the following standards: l High-speed packet access plus(HSPA+) l Universal ...experience many new features and services with the USB interface of a computer. The E1820 is fast, reliable, and easy to use the E1820 and the average revenue per user ...
Product Manual - Page 7
HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） V100R001
Product Description
2 Features
2.1 Main Features
The E1820 mainly supports the following features: l HSPA+/UMTS 2100MHz, GSM/GPRS/EDGE 850/900/1800/1900 MHz l HSPA+ Equalizer and receive diversity l HSUPA data service of up to 5.76 l HSDPA data service of up to 21.6 Mbps l UMTS PS...
Product Manual - Page 8
... 1880MHz (Downlink)
GSM/GPRS/EDGE 1900MHz:1850MHz~1910MHz(Uplink)/1930MHz~ 1990MHz(Downlink)
External interfaces
USB 2.0 High Speed SIM/USIM card: standard 6-pin SIM card interface
Maximum transmitter power
WCDMA/HSPA+ 2100MHz:+21dBm ...3GPP TS 05.05 (R99)
Maximum power HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） V100R001
Product Description
2.2 Technical Specifications
2.2.1 Hardware
Table 2-1 ...
Product Manual - Page 9
HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） V100R001
Product Description
Item Dimensions (D × W × H) Weight Temperature
Humidity
Specifications 76mm x 28mm x 12.4 mm
Product Manual - Page 10
...Windows XP SP2, Windows Vista
l Mac OS X 10.4 and 10.5 with latest upgrades l Your computer's hardware system ...10 of supported formats. Importing/Exporting: Import/Export contacts between the SIM/USIM card and a laptop or a file of 19
Selection of network connection types.
PIN management: activate/deactivate PIN, PIN lock, changing PIN, unblocking by using the PUK. HUAWEI E1820 HSPA+ USB...
Product Manual - Page 11
... use the data service, perform the following steps: 1. HUAWEI E1820 HSPA+ USB ...Slider（W2100+GSM） V100R001
Product Description
3 Services and Applications
3.1 Packet Data Service
The E1820 supports the PS domain data service based on HSPA+/UMTS /EDGE/GPRS After you can send or receive E-mail, access the network through wireless connection, and download...
Product Manual - Page 12
HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） V100R001
Product Description
4 System Architecture
4.1 System Architecture
Figure 4-1 shows the system architecture. Issue 01 (2009-02-12)
Commercial in Confidence
...
Product Manual - Page 13
...Interface
It provides interfaces to the laptop.
Protocol Stack System
It processes protocols of the system, downloads data and serves as a watchdog. HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） ...GPRS/GSM channel
Bottom Layer Driver
It drives peripherals, including USB, LED, Micro-SD and SIM/USIM. Application System
It sends laptop commands to the bottom layer protocol for ...
Product Manual - Page 14
HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） V100R001
Product Description
5 Technical Reference
5.1 Layer 1 Specifications (Physical)
l Examples of Channel Coding and Multiplexing TR 25.944 l Physical Layer-General ...
Product Manual - Page 15
... Subsystem Synchronization TS 05.10
5.6 GPRS Protocol Specifications
l Overall Description of 19 stage 2 TS 23.060
5.7 General Specifications
l UE Capability Requirements TR 21.904 l UE Radio ... (MexE) TS 23.057 l General Packet Radio Service (GPRS) Service description; HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） V100R001
Product Description
l Mobile Radio Interface Layer 3 ...
Product Manual - Page 16
Part 2: Protocol Conformance
TS 34.123-2
5.9 SIM Specifications
l SIM and IC Card Requirements TS 21.611 l 3rd Gen. Part 1: Protocol Conformance
TS 34.123-1 l User Equipment (UE) Conformance Specification; HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） V100R001
Product Description
l Radio Interface Protocol Architecture TS 25.301 l Services Provided by the Physical Layer...
Product Manual - Page 17
...
Product Description
6 Packing List
This chapter describes the items contained in the package of 19 Table 6-1 Packing list of the E1820 Item HUAWEI E1820 HSPA+ USB Slider USB Extension Cable HUAWEI E1820 HSPA+ USB Slider Quick Start Micro SD Card
Quantity 1 1 1 1
Remarks Standard Standard Standard Optional
Issue 01 (2009-02-12)
Commercial in the package...
Product Manual - Page 18
HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） V100R001
Product Description
A Acronyms and Abbreviations
3GPP.../EDGE Radio Access Network General Packet Radio Service Global System for Mobile Communications High-Speed Packet Access High-Speed Uplink Packet Access High-Speed Downlink Packet Access Light Emitting Diode Medium Access Control Mobile Execution Environment Mobility Management ...
Product Manual - Page 19
OS PC/SC PIN PnP PP PS domain PUK RF RLC RRC SGSN SIM SMS SNDCP TR TS UE UMTS USAT USB USIM UTRAN WCDMA
HUAWEI E1820 HSPA+ USB Slider（W2100+GSM） V100R001
Product Description
Operating System Personal Computer/Smart Card Personal Identification Number Plug and Play Point-to-Point Packet Switched...
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