How I Sign While I Lost My Password And Security Question

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Answer #1: Posted by kcmjr on October 10th, 2011 12:20 PM

This answer was accepted by the poster of the original question.

kcmjr

Member since:
May 5th, 2011

Points: 4,254,255

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Please follow the instructions at this web page to get your account re-enabled:

http://explore.live.com/windows-live-sign-in-cant-faq

You can also try calling them. Phone:

866-672-4551. Press 1 to reach a live eprson.

Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Answer #2: Posted by sheana1 on October 10th, 2011 5:35 PM

sheana1

Member since:
October 5th, 2011

Points: 426,890

100
points

Are you having trouble signing in using your Windows Live ID? This usually
happens because...

You've forgotten your password.
Someone stole your password and is using your account to send spam. We block
compromised accounts to protect you and your contacts, as well as help you
recover your account.

The fastest way to regain control of your Windows Live account is to change
your password. Afterwards, you should ensure the attacker hasn't changed your
account information. Otherwise, they could take control of your account again.
Here are the steps you should take to regain control of your account:

Can you still sign in
using your Windows Live ID email address and password? If you can, you
should change your password.
Are you asked for your cell phone number after signing in? At sign in, we
may ask for a cell phone number in order to send a text message with a secret
code for you to enter. This helps prevent spammers from using your account.
If you can't sign in, try resetting your
password.

If you are unable to access your account for another reason, please see our
sign in problems page:

Windows Live, Hotmail, and Messenger Service Sign in Problems

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