Question posted by naqib668 on April 25th, 2011
Someone Was Sending Spam Emails From My Hotmail Account For The Last Two Months.
Someone was sending spam emails from my hotmail account for the last two months. But my account was blocked last week. I reset my password and created a new one but it did not work. Every time that I open my account, I receive message that your account is blocked. How I can solve this problem?
Current Answers
Answer #1: Posted by SummerTwice on April 26th, 2011 12:07 AM
Hello,
The reason why you Hotmail account was blocked is because the batch of e-mails you sent was interpreted as spamming. If you recover your account and repeat batch sending, you will again get blocked, may be for ever
To recover your account try this:
Fill this form:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1
You have to give all informations about your problem and about your identity:
* Your e-mail (the "Windows Live ID").
* Your first name and full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
? Examples of files names which you created in addition to those existing by defect
? Examples of contacts contained in your address book.
? Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
? Examples of contacts contained in your contact list.
? The nickname under which you appear on Windows Live Messenger.
VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !
Remember and do not forget that this is the only way you can expect to recover your account!
The reason why you Hotmail account was blocked is because the batch of e-mails you sent was interpreted as spamming. If you recover your account and repeat batch sending, you will again get blocked, may be for ever
To recover your account try this:
Fill this form:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1
You have to give all informations about your problem and about your identity:
* Your e-mail (the "Windows Live ID").
* Your first name and full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
? Examples of files names which you created in addition to those existing by defect
? Examples of contacts contained in your address book.
? Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
? Examples of contacts contained in your contact list.
? The nickname under which you appear on Windows Live Messenger.
VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !
Remember and do not forget that this is the only way you can expect to recover your account!
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