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Honeywell 5890PI Support Question

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Question posted by properties5amy on June 6th, 2019

My Sensor Can't Send Signal To The Control Board After Change The Battery.

The whole system can't be set up, since one of the sensor's batteries have been changed. I don't know how to test it since the light has been blind for a long time. Can I use a newer model for replacing since this sensor has be used for years and I don't know where I can buy a new one.

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Answer #1: Posted by Troubleshooter101 on August 2nd, 2019 5:06 PM

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Troubleshooter101

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Have you tried activating the sensors since replacing the battery? Can you confirm if they will send open and close signals to the panel?

A couple things may be wrong:

Double check to make sure the batteries were inserted in the correct direction. Coin batteries are easy to flip the wrong way.

If they are functioning otherwise and the panel reports open and close, double check to make sure the cover is installed in the proper direction and fully snapped back on.

Please check this link for more assistance

https://suretyhome.com/forums/topic/tamper-wont-clear-after-replacing-sensor-batteries/

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Installation Instructions - Page 1

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Installation Instructions - Page 3

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