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HP ProBook 6540b Support Question

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Question posted by stesume on May 16th, 2014

Probook 4425s Wont Boot

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Answer #1: Posted by freginold on June 21st, 2014 3:48 PM
This answer was accepted by the poster of the original question.
freginold

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Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP ProBook 6540b Manual Pages

HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 1

... procedures. troubleshooting computer problems; It provides comprehensive information on identifying computer features, components, and spare parts; HP ProBook 6545b Notebook PC, HP ProBook 6540b Notebook PC, HP ProBook 6445b Notebook PC, and HP ProBook 6440b Notebook PC Maintenance and Service Guide Document Part Number: 570786-002 January 2010 This guide is a troubleshooting reference used...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 8

1 Product description Category Processors Description HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC ■ AMD® Turion™ II Ultra 9 9 M620 2.5-GHz processor (35W, 2-MB L2 cache) ■ AMD Turion II Ultra M600 9 9 2.3-GHz processor (35W, 2-MB L2 ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 9

... i5 330M 2.13-GHz processor (turbo up to 2.33-GHz; 3-MB L3 cache, 4 threads, 35W) Northbridge: AMD RS880M HP ProBook 6545b Notebook PC 9 HP ProBook 6540b Notebook PC 9 9 9 9 HP ProBook 6445b Notebook PC 9 HP ProBook 6440b Notebook PC 9 9 9 9 Southbridge: AMD SB710 9 9 Intel Ibex Peak HM57 storage 9 9 ATI Mobility Radeon™ HD 9 9 4200 Universal Memory Architecture (UMA) graphics...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 10

Product description Category Description HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC Panel (continued) ■ 14.0-in, HD, LED, AntiGlare (1366×768) with webcam and 2 WWAN antennas 9 9 ■ 14.0-in, HD, LED, AntiGlare (1366×768) ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 11

Product description Category Optical drives Microphone Audio Webcam Modem Ethernet Description Single screw removal HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC 9 9 9 9 Customer-accessible 9 9 9 9 Supports 12.7-mm, optical drives 9 9 9 9 Supports no drive option in 9 9 9 9 optical drive bay with slot...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 12

Product description Category Wireless External media cards Docking Description HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC Integrated wireless local-area 9 9 9 9 network (WLAN) options via half MiniCard: ■ 2 WLAN antennas built into 9 9 9 9 the display assembly ■ Broadcom 43224 802.11 9 9 9...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 13

Product description Category Description HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC Ports 1394a 9 9 9 9 Accessory battery connector 9 9 9 9 DisplayPort (Dsub 15-pin) 9 9 9 9 supporting 1600 × 1200 external resolution at 75 Hz Docking connector 9 9 9 9 Multi-pin AC power 9 9 9 9 RJ-...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 14

Category Security Operating system Product description Description HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC Security cable slot 9 9 9 9 Trusted platform module 9 9 9 9 (TPM) 1.2 and TPM enhanced drive lock Optional HP fingerprint reader 9 9 9 9 Optional active integrated 9 9 9 9 Smart Card ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 15

Product description Category Operating system (continued) Serviceability Description HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC Restore media (DRDVD): 9 9 9 9 ■ Windows 7 DRDVD with Windows DVD ■ Windows 7 DRDVD without Windows DVD ■ Windows Vista DRDVD ■ Windows XP DRDVD Office ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 153

... Security Defaults 5-6 To do this ■ Enable/disable Virtualization Technology (select models only; Options include the following: ❐ Disabled ❐ Boot to Network ❐ Follow Boot Order ■ Enable/disable the Notebook Upgrade Bay device (enabled by default). ■ Enable/disable the Power Monitor Circuit (enabled by default). ■ Enable/disable the audio...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 159

... state. Options include the following: ❐ Disabled ❐ Boot to Network ❐ Follow Boot Order ■ Enable/disable the Notebook Upgrade Bay device (enabled by default). ■ Enable/disable ...ExpressCard devices on USB (enabled by default). ■ Enable/disable Num lock state at boot (disabled by default). ■ Enable/disable Wake on the advanced port replicator. ■...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 165

...Options include the following: ❐ Disabled ❐ Boot to Network ❐ Follow Boot Order ■ Enable/disable the Notebook Upgrade Bay device (enabled by default). ■ ...devices and ExpressCard devices on USB (enabled by default). ■ Enable/disable Num lock state at boot (disabled by default). ■ Enable/disable LAN Power Save (select models only). Computer Setup Select ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 166

Computer specifications Metric Dimensions HP ProBook 6545b Notebook PC Depth 24.8 cm Width 37.1 cm Height (front to back) 3.5 to 3.9 cm Weight... memory, no modem module, no Bluetooth module, no WWAN module, no webcam, and no fingerprint reader 2.64 kg HP ProBook 6445b Notebook PC Depth 23.6 cm Width 33.9 cm Height (front to back) 3.4 to 3.9 cm Weight With 14.0-in WXGA display ...
HP ProBook User Guide - Windows 7 - Page 164

... the wake on USB (enabled by default). ● Enable/disable Num lock state at boot (disabled by default). ● Enable/disable TXT (Intel® Trusted Execution Technology) (...by default). Options include the following: ◦ Disabled ◦ Boot to Network ◦ Follow Boot Order ● Enable/disable the Notebook Upgrade Bay device (enabled by default). ● Enable/disable the ...
HP ProBook User Guide - Windows 7 - Page 166

... is disabled, the computer uses a fixed boot order that the computer needs to select a boot device. Drive A boot devices include optical drives and diskette drives. If MultiBoot is enabled at the bottom of first searching for a boot location each time the computer turns on your computer. ● Notebook upgrade bay ● Internal hard drive ●...
HP ProBook User Guide - Windows 7 - Page 178

...SuperMulti DL Drive 57 Bluetooth device 21 Bluetooth label 20 boot devices, enabling 158 boot options 152 boot order 152 built-in device audio devices 154 Bluetooth ...device radio 154 fingerprint reader 154 internal speakers 154 LAN/WLAN switching 154 microphone 154 modem 154 Network Interface Controller (LAN) 154 Notebook...
ProtectTools (Select Models Only) - Vista - Page 11

...unauthorized access from internal or external locations Unauthorized access to an unsecured business PC presents a very tangible risk to corporate network resources such as information from ... ● Addressing regulatory security mandates Protecting against targeted theft: ● The pre-boot authentication feature, if enabled, helps prevent access to the operating system. See the following...
HP ProBook User Guide - Windows XP - Page 161

Options include the following: ◦ Disabled ◦ Boot to Network ◦ Follow Boot Order ● Enable/disable the Notebook Upgrade Bay device (enabled by default). ● Enable... ● Set the wake on USB (enabled by default). ● Enable/disable Num lock state at boot (disabled by default). ● Enable/disable TXT (Intel® Trusted Execution Technology) (select models only;...
HP ProBook User Guide - Windows XP - Page 163

... a menu that the computer needs to select the boot device by searching enabled boot devices and drive bay locations in the following order: NOTE: Some of the boot devices and drive bay locations listed may not be supported on your computer. ● Notebook upgrade bay ● Notebook hard drive ● USB diskette drive ● USB...
HP ProBook User Guide - Windows XP - Page 175

...SuperMulti DL Drive 57 Bluetooth device 21 Bluetooth label 20 boot devices, enabling 155 boot options 149 boot order 149 built-in device audio devices 151 Bluetooth ...device radio 151 fingerprint reader 151 internal speakers 151 LAN/WLAN switching 151 microphone 151 modem 151 Network Interface Controller (LAN) 151 Notebook...

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