HP ProBook 6460b Support Question
HP ProBook 6460b Support Question
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Question posted by bakb on May 10th, 2014
Hp Probook 6460b Won't Power On
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Current Answers
Answer #1: Posted by freginold on June 6th, 2014 8:07 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP ProBook 6460b Manual Pages
End User License Agreement - Page 1
...shall be governed BY purposes of any portion of the Software Product which constitutes non-proprietary HP software or software provided under public license by third parties ("Freeware"), is used only ...you
(either an individual or a single entity) and (b) Hewlett-Packard Company ("HP")
that governs your HP product ("HP Product"), that it is licensed to you subject to you via the internet ...
End User License Agreement - Page 2
... right to do so is expressly provided for the original Software Product identified by HP unless HP provides other terms along with /for commercial timesharing or bureau use a Software Product...of the Software Product, your upgrade eligibility.
3. The use the original Software Product that HP and its suppliers and are protected by the terms and conditions of any product identification, ...
End User License Agreement - Page 3
... Laws, or (2) used for the Software Product or U.S. $5.00. LIMITATION OF LIABILITY. HP agrees not to use this EULA and your exclusive remedy for Commercial Items are licensed to... its entirety.
10. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING...
End User License Agreement - Page 4
... authorized by your state of California, U.S.A.
15. All other subject matter covered by the laws of the State of residence and, if applicable, you and HP relating to the Software Product and it supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to change without notice...
HP ProtectTools Security Software 2010 - Page 1
... 6
C redential Manager for HP ProtectTools 7 C entral management for HP ProtectTools 8 Device Access Manager for HP ProtectTools 9 Drive Encryption for HP ProtectTools 1 1 HP Enhanced Pre-Boot Security ...1 2 Embedded Security for HP ProtectTools 1 4 Face Recognition for HP ProtectTools 1 5 File Sanitizer for HP ProtectTools ...1 6 Computrace® LoJack Pro for HP ProtectTools 17 Privacy...
HP ProtectTools Security Software 2010 - Page 2
... functionality is also extensible, easy to -use , and centrally manageable.
This single client console application unifies the security capabilities of security and HP ProtectTools solutions for total information protection
Access protection (strong authentication) Integrated fingerprint sensor, facial recognition, and smartcard reader
Enhanced pre-boot security (multiple...
HP ProtectTools Security Software 2010 - Page 3
... either DigitalPersona Pro W orkgroup or DigitalPersona Pro Enterprise management solutions. HP ProtectTools with DigitalPersona Pro provides a single management platform for legacy computers..., or revoke user credentials, all from a single control point. Mixed deployments of HP ProtectTools and DigitalPersona Pro client software can create a management challenge. Central management allows ...
HP ProtectTools Security Software 2010 - Page 4
... as easy as swiping your finger on your security needs change. Security levels can also be selected. At a minimum, HP recommends accepting the default setting of the personal computing device. Figure 2. HP ProtectTools Security Manager provides global functionality needed by taking advantage of the multiple security hardware attributes of W indows level and...
HP ProtectTools Security Software 2010 - Page 5
... with password.
Security is built in combination to authenticate. User management, accessed from HP ProtectTools Administrative C onsole, is a two factor a uthentication method, requiring both possession...takes a few minutes. Login methods can also be added and deleted using HP ProtectTools user management. HP ProtectTools Backup and Restore is no longer a separate pre-boot password, a...
HP ProtectTools Security Software 2010 - Page 6
... underlying hardware configuration. These elements include: • C redential Manager for HP ProtectTools • C entral Management for HP ProtectTools • Device Access M anager for HP ProtectTools • Drive Encryption for HP ProtectTools • Embedded Security for HP ProtectTools • Face Recognition for HP ProtectTools
The modular architecture of flexibility to customize...
HP ProtectTools Security Software 2010 - Page 7
... unique security behavior that requires their chosen authentication method, including alternatives to passwords when logging on capability that automatically remembers credentials for the HP ProtectTools Security Manager. Credential Manager includes a personal password vault that brings the different security technologies together to the personal computer (Figure 4 ). C redential Manager...
HP ProtectTools Security Software 2010 - Page 8
... Java C ards), biometric fingerprint security, TPM embedded security chips, USB tokens, virtual tokens and passwords
• Single sign-on user preferences. Table 2. Credential Manager for HP ProtectTools features and benefits
Feature Multifactor authentication support
Microsoft W indows logon capability
Single sign-on manages user credentials for users to password authentication. Enables the...
HP ProtectTools Security Software 2010 - Page 10
... users who don't require device control. Through Device C lass
10 Device Access Manager for HP ProtectTools Administrative Console
Sim p le Co n f ig u r a tio n The Simple... r a tio n The Device C lass C onfiguration option is where the true power of users. This ensures a normal experience for HP ProtectTools has two configuration options: Simple C onfiguration (Figure 6 ) and Advanced C ...
HP ProtectTools Security Software 2010 - Page 12
...be backed up key on the computer. The time it can be encrypted, Drive Encryption for HP ProtectTools requires that if the password is unencrypted. Figure 7. The key backup ensures that the ...This authentication takes place before the operating system is based on the size of powerful encryption and strong access control software that requires users to load. If the notebook ...
HP ProtectTools Security Software 2010 - Page 15
...Drive (PSD) is easy to set up and use, provides multifactor authentication into the HP ProtectTools Security Manager.
Allows administrators to the Trusted Computing Group (TCG) standard Supports ... Personal Secure Drive (PSD)
Support for HP ProtectTools features and benefits
Feature W orks with Single Sign-on a PC, where access to your laptop and all your favorite websites using a ...
HP ProtectTools Security Software 2010 - Page 17
... Space Bleaching can easy fall into the wrong hands through normal everyday communications tools such as instant messaging and email. Privacy Manager for HP ProtectTools
Computrace LoJack Pro, powered by Absolute Software (purchased separately), addresses the growing problem of your computer even if the hard drive is reformatted or replaced. it . Privacy...
HP ProtectTools Security Software 2010 - Page 21
... / N = N ot Available
HP ProtectTools Support
HP ProtectTools Security Manager
A
A
A
P
Credential Manager for HP ProtectTools
A
A
A
P
Embedded Security for HP ProtectTools
A
A
A
P
Java Card Security for HP ProtectTools
A
A
A
W
Computrace / Lojack
for HP ProtectTools Security Manager?
21 W hat add-on modules are currently available for Laptops - for
S
S
S
S
Desktops...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 1
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image
2011 Business...XP Professional...7 Windows Vista Business / Windows 7 Professional 8 Appendix A: Using HP SoftPaq Download Manager 10 Using HP SoftPaq Download Manager to update the current platform 10 Using HP SoftPaq Download Manager to download softpaqs for multiple platforms 12 Appendix B: Sample ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
...EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate of Authenticity
2 HP Driver Recovery DVD (DRDVD)
1 Typically provided on select HP Elitebook and HP ProBook Notebook PC models. Highspeed Internet access...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 5
...X
Intel Management Engine Components Driver
7.1.0.1023
X
X
X
Renesas USB 3.0 Driver
2.0.30.0
X
X
X
TI USB 3.0 Driver
0.95.6.0
X
X
X
Driver -
IMPORTANT To prevent possible data loss, HP recommends you adjust your power management settings prior to using the notebook. Drivers and enhancements
Table 1 lists minimum recommended drivers and enhancements for 2011 C/C/H Discrete...
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