Get support for HP ProBook 6455b - Notebook PC

HP ProBook 6455b Support Question

HP ProBook 6455b Support Question

Find answers below for this question about HP ProBook 6455b - Notebook PC.
Need a HP ProBook 6455b manual? We have 7 online manuals for this item!
Question posted by abdubb on September 15th, 2014

Why My Hp Probook 6455b Is Not Charging And Wont Turn On

The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by freginold on November 3rd, 2014 4:28 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,895
1,100
points
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP ProBook 6455b Manual Pages

HP ProtectTools Security Software 2010 - Page 2

...when required Privacy Manager allows more mobile and better connected. It is easily accessible from becoming points of any client PC manufacturer. HP ProtectTools for business notebooks, desktops and workstations. Enhanced security functionality is why HP decided to -use , and centrally manageable. Table 1. This single client console application unifies the security capabilities of its...
HP ProtectTools Security Software 2010 - Page 7

...ProtectTools Security Manager. absolute. com/ products/ lojackforlaptops. • Privacy Manager for HP ProtectTools G oing forward, as new needs are identified, HP expects to continue to expand its PC security offerings with additional modules for HP ProtectTools Through Credential Manager, users can create a unique security behavior that requires their chosen authentication method, including...
HP ProtectTools Security Software 2010 - Page 12

... that the encryption key be activated by launching HP ProtectTools Security Manager and selecting Drive Encryption for HP ProtectTools requires that seamlessly integrates with existing standards-based enterprise systems. The hard drive on a new HP Business notebook is being used. If the notebook is based on the computer. HP Enhanced Pre-Boot Security Pre-Boot security...
HP ProtectTools Security Software 2010 - Page 15

... to your laptop and all your favorite websites using a single sign-on a PC, where access to set up and use, provides multifactor authentication into the HP ProtectTools Security ... to support future hardware and operating system architectures. Embedded Security for HP business desktop, notebook and workstation PCs, visit www.hp.com/ go/ security. You can now occupy the entire hard ...
HP ProtectTools Security Software 2010 - Page 22

... notebooks. A. Each has a specific applicability to the " Platform Support" section of this white paper. Please refer to the user documentation that has been designed to easily grow with your computer for steps to biometric security? A. Currently the following authentication technologies currently, but can I tell if my PC contains a TPM embedded security chip? Q. HP...
HP ProBook User Guide - Windows 7 - Page 13

...integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on . ● Blinking: The ...turns off or in the computer are off. ● On: The computer is on . ● Amber: All wireless devices are fully charged. Identifying hardware 3 Lights NOTE: Refer to full charge...
HP ProBook User Guide - Windows 7 - Page 15

... battery level. Identifying hardware 5 If the computer is not plugged into an external power source, the light turns off when all batteries in Hibernation. ● Amber: A battery is charging. ● Turquoise: A battery is close to full charge capacity. ● Blinking amber: A battery that is the only available power source has reached a low battery...
HP ProBook User Guide - Windows 7 - Page 22

... the computer is not plugged into an external power source, the light turns off when all batteries in the computer are off. ● On:...or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Right-side components NOTE: Refer to full charge capacity. ● Blinking amber: A battery that most closely matches your computer...
HP ProBook User Guide - Windows 7 - Page 87

... have battery power when you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a "weak" condition. Storing ... battery disposal information. Calibrate a battery before returning it , HP recommends purchasing a new battery when the storage capacity indicator turns green-yellow. Battery Check notifies you need it to storage....
HP ProBook User Guide - Windows 7 - Page 174

...Turn off the computer. WARNING! Cleaning the sides and cover To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with an alcohol-free glass cleaner. Cleaning the display Gently wipe the display using a soft, lint-free cloth moistened with one of the notebook or the tablet PC... in a variety of the notebook, use an acceptable germicidal disposable...
HP ProBook User Guide - Windows Vista - Page 13

...3 If the computer is not plugged into an external power source, the light turns off when all batteries in the computer are off. ● On: The ...such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are fully charged. When the battery reaches a critical battery level, the battery ...
HP ProBook User Guide - Windows Vista - Page 15

...wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ● Amber: All..., the light stays off when all batteries in the computer are fully charged. Identifying hardware 5 When the battery reaches a critical battery level, the...turns off until the battery reaches a low battery level.
HP ProBook User Guide - Windows Vista - Page 22

...turns off when all batteries in Hibernation. ● Amber: A battery is charging. ● Turquoise: A battery is close to the illustration that is the only available power source has reached a low battery level. Right-side components NOTE: Refer to full charge ... or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive.
HP ProBook User Guide - Windows Vista - Page 79

...charge ▲ Move the pointer over the battery meter icon in Windows Mobility Center: ▲ Click the battery meter icon, and then click Windows Mobility Center. - Turn...provide power at the far right of information. Turn the computer upside down the computer through Windows ... . 2. To prevent loss of battery charge remaining in the notification area, at the current level. To remove ...
HP ProBook User Guide - Windows Vista - Page 85

... the computer, and other factors. A message refers you to the HP Web site for one month or more. If the battery is not charging properly, or when the battery storage capacity has reached a "weak... the charge of in Help and Support. If the capacity is less than 2 weeks, remove the battery and store it , HP recommends purchasing a new battery when the storage capacity indicator turns green-...
HP ProBook User Guide - Windows XP - Page 13

...computer is on . ● Blinking: The computer is in Hibernation. ● Amber: A battery is charging. ● Turquoise: A battery is close to the illustration that is the only available power source has ...area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is not plugged into an external power source, the light turns off when all batteries in the ...
HP ProBook User Guide - Windows XP - Page 15

...Blue: An integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on . ● Blinking: The computer is ... source, the light turns off when all batteries in the computer are off. ● On: The computer is on . ● Amber: All wireless devices are fully charged. If the computer...
HP ProBook User Guide - Windows XP - Page 22

... power source, the light turns off when all batteries in the computer are off. ● On: The computer is on . ● Amber: All wireless devices are fully charged. Component (3) Wireless light ...WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on . ● Blinking: The computer is in Hibernation. ● Amber: A battery is charging. ● Turquoise: ...
HP ProBook User Guide - Windows XP - Page 78

...other factors. WARNING! Turn the computer upside down the computer through the AC adapter, the computer switches to provide power at the far right of charge remaining in the battery...replacement battery provided by HP, or a compatible battery purchased from external power. or - For example, the time remaining will decrease when a DVD is plugged into AC power charges the battery and also...
HP ProBook User Guide - Windows XP - Page 85

...ensure that you always have battery power when you to the HP Web site for battery disposal information. These notices are located in fire or water. Battery Check notifies... turns green-yellow. A message refers you to replace the battery when an internal cell is possibly covered by an HP warranty, instructions include a warranty ID. Using battery power 75 If the battery is not charging ...

Similar Questions

Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP ProBook 6455b - Notebook PC manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.