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Question posted by drdeWina on August 29th, 2014

My Hp Probook 6470b Notebook Pc Won't Turn On

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Answer #1: Posted by freginold on November 2nd, 2014 6:51 PM
freginold

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When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP ProBook 4720s Manual Pages

End User License Agreement - Page 1

...DOWNLOADING, OR b. If the Software Product is provided to you in this EULA. Copying. HP and its suppliers. Freeware. An amendment or addendum to distribute the Software PRODUCT ARE OFFERED... you (either an individual or a single entity) and (b) Hewlett-Packard Company ("HP") that governs your HP product ("HP Product"), that it is used only for use on more than one computer, you...
End User License Agreement - Page 2

...OF DATA. This EULA applies to updates or supplements to the original Software Product provided by HP unless HP provides other form, may no longer use a Software Product identified as an upgrade, you fail... technical information you may only be an indirect transfer, such as eligible for your HP Product, whether in this EULA. 8. After upgrading, you provide in the Software Product...
End User License Agreement - Page 3

.... Software Product. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER ...and other countries ("Export Laws") to assure that you might incur, the entire liability of HP and any provision of this information in a form that personally identifies you separately for the...
End User License Agreement - Page 4

...Software Product or any addendum or amendment to this EULA which is included with the HP Product) is the entire agreement between you are duly authorized by your employer to enter... Development Company, L.P. Rev. 10/03 5096-031* 355096-031 You represent that you and HP relating to change without notice. This EULA (including any other product names mentioned herein may be...
PERJANJIAN LISENSI PENGGUNA-AKHIR (Indonesia) - Page 4

... be liable for HP products and services are set forth in the express warranty statements accompanying such products ...06/04 355096-BW1 The information contained herein is subject to change without notice. Jika ada ketentuan dalam kebijakan atau program HP untuk layanan dukungan yang bertentangan dengan ketentuan EULA ini, maka yang berlaku adalah ketentuan EULA ini © 2003 Hewlett-Packard ...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 2

... of Intel Corporation in the express warranty statements accompanying such products and services. Nothing herein should be liable for HP products and services are set forth in the United States and other countries. HP shall not be construed as constituting an additional warranty. The information contained herein is a trademark of its proprietor...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 9

1 Product description Category Product Name Processors Chipsets Graphics Panels Description HP ProBook 4520s Notebook PC HP ProBook 4720s Notebook PC Intel® Core™ processors ● i7-620M, 2.26-GHz (Turbo up to 3.33 GHz), 4MB L3 cache ● i5-540M, 2.53-GHz (Turbo up ...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 10

Category Memory Description HP ProBook 4520s UMA 15.6-in HD LED backlight panel: • ● 1366×768 AntiGlare ● 1366×768 AntiGlare...× 1) ● 2048-MB total system memory (1024MB × 2, dual-channel) ● 1024-MB total system memory (1024MB × 1) HP ProBook 4520s discrete • HP ProBook 4720s discrete • 2 Chapter 1 Product description
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 11

.../1000 Ethernet network interface • card (NIC) S3/S4/S5 wake on LAN: AC only mode • Integrated WLAN options by way of MiniPCI card: HP ProBook 4520s discrete HP ProBook 4720s discrete 3
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 12

Category External media cards Ports Description HP ProBook 4520s UMA HP ProBook 4520s discrete HP ProBook 4720s discrete 2 WLAN antennas built into display assembly •... • Bluetooth 2.1 • • • Integrated WWAN options by way of HP Mobile Broadband Module: Supports only HP certified WWAN options • • WWAN module UNDP Gobi2 including GPS • with ...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 13

... 2007 • Personal (Japan only) Windows 7 Professional with Office 2007 • Personal with PowerPoint (Japan only) Windows 7 Professional with Office 2007 • Professional (Japan only) HP ProBook 4520s discrete • • • • • • • • HP ProBook 4720s discrete • • • • • • • • 5
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 14

...; images with Office 2007 ready (excludes Japan) Windows 7 Professional 32 with XP Pro • images with MS • Basics (Japan only) HP ProBook 4520s discrete • • • • • • HP ProBook 4720s discrete • • • • • • 6 Chapter 1 Product description EDGI Windows 7 Professional 32 with XP Pro • images with...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 15

... 32 • Windows 7 Professional 64 • DRDVD Windows 7 - Category Serviceability Description HP ProBook 4520s UMA Windows Vista Business 32 with MS Basics • (Japan only) Windows 7 ... • Battery (system) • HP ProBook 4520s discrete • • • • • • • HP ProBook 4720s discrete • • • • •...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 16

Category Description Hard drive Memory module Optical drive WLAN module WWAN module HP ProBook 4520s UMA HP ProBook 4520s discrete • • • • • HP ProBook 4720s discrete • • • • 8 Chapter 1 Product description
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 17

Top Components TouchPad Component (1) TouchPad off indicator light (2) TouchPad zone* (3) Left TouchPad button Description To turn the TouchPad zone on the screen. Moves the pointer and selects or activates items on and off, quickly double-tap the TouchPad off . Functions like ...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 19

Top Components 11 Blinking: QuickWeb browser is being opened or closed . On: Caps lock is on . Component (1) TouchPad off indicator (2) Caps lock light (3) HP QuickLook light (4) HP QuickWeb light (5) Power light (5) Wireless light Description ● Amber: The TouchPad is off . Lights NOTE: Your computer may look slightly different from the illustration in ...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 76

.... Remove the WLAN module (3) by the governmental agency that regulates wireless devices in Hibernation, turn the computer on, and then shut it down the computer. Shut down through Help and Support... an unresponsive system, replace the wireless module only with a wireless module authorized for the HP un2420 Broadband Module is off or in your country or region. If you are designed ...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 106

... right-side up with 15.6-in all external devices connected to the computer. 3. Description HP Integrated Bluetooth 2.1 module for more Cable Kit spare part number information. Remove the switch cover...computers with the front toward you are unsure whether the computer is included in Hibernation, turn the computer on page 76). 12. Remove the Bluetooth module: 1. Bluetooth module NOTE...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 123

... settings are accessible only when you enter Computer Setup by default). disabled by turning on any computer hard drive (enabled by default). CAUTION: If you forget your...administrator password. Enter a user-defined computer asset tracking number and ownership tag. Enable/disable HP SpareKey (disabled by default). ● Change a DriveLock user password or master password. ...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 143

...files. 2. Backup and recovery in this guide. 3. For additional information, refer to enter HP Recovery. 5. Turn on or restart the computer, and then press esc while the "Press the ESC key ... If possible, check for Startup Menu" message is displayed at the bottom of the HP Recovery partition. Follow the on -screen instructions. When reformatting is easily accessible. To ...

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