HP ProBook 4720s Support Question
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Question posted by lgbja on August 1st, 2014
How To Change The Hard Drive On An Hp Probook 4720
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Related HP ProBook 4720s Manual Pages
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 9
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![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_9_1d00.png)
1 Product description
Category Product Name Processors
Chipsets Graphics Panels
Description
HP ProBook 4520s Notebook PC
HP ProBook 4720s Notebook PC
Intel® Core™ processors ● i7-620M, 2.26-GHz (Turbo up to 3.33
GHz), 4MB L3 cache ● i5-540M, 2.53-GHz (Turbo up ...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 10
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_10_7246.png)
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_10_7246.png)
Category Memory
Description
HP ProBook 4520s UMA
15.6-in HD LED backlight panel:
•
● 1366×768 AntiGlare
● 1366×768 AntiGlare...× 1)
● 2048-MB total system memory (1024MB × 2, dual-channel)
● 1024-MB total system memory (1024MB × 1)
HP ProBook 4520s discrete •
HP ProBook 4720s discrete
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2 Chapter 1 Product description
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 11
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_11_6436.png)
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_11_6436.png)
Category Hard drives
Optical drives
Diskette drive Audio/visual Modem Ethernet Wireless
Description
HP ProBook 4520s UMA
Supports 9.5-mm, 6.35-cm (2.50-in) hard
•
drives
Customer-accessible
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Serial ATA
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Supports the following drives:
•
● 500-GB, 7200-rpm
● 320-GB, 7200-rpm
● 250-GB, 7200-rpm
HP 3D DriveGuard (not available on Linux) •...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 12
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_12_c690.png)
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_12_c690.png)
Category
External media cards Ports
Description
HP ProBook 4520s UMA
HP ProBook 4520s discrete
HP ProBook 4720s discrete
2 WLAN antennas built into display assembly •...
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Bluetooth 2.1
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Integrated WWAN options by way of HP Mobile Broadband Module:
Supports only HP certified WWAN options •
•
WWAN module UNDP Gobi2 including GPS • with ...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 13
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_13_d6db.png)
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_13_d6db.png)
... 2007
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Personal (Japan only)
Windows 7 Professional with Office 2007
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Personal with PowerPoint (Japan only)
Windows 7 Professional with Office 2007
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Professional (Japan only)
HP ProBook 4520s discrete •
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HP ProBook 4720s discrete •
• •
• •
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5
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 14
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![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_14_7ed5.png)
...;
images with Office 2007 ready (excludes
Japan)
Windows 7 Professional 32 with XP Pro
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images with MS
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Basics (Japan only)
HP ProBook 4520s discrete
• •
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HP ProBook 4720s discrete
• •
•
• • •
6 Chapter 1 Product description EDGI
Windows 7 Professional 32 with XP Pro
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images with...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 15
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_15_958e.png)
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_15_958e.png)
... Vista 64 versions
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Windows 7 Professional 64 versions
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End-user replaceable parts:
AC adapter
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Battery (system)
•
HP ProBook 4520s discrete •
•
• •
•
• •
HP ProBook 4720s discrete •
•
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7 Starter/Home Basic
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Windows Vista Home Basic 32
•...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 16
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_16_e728.png)
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_16_e728.png)
Category
Description
Hard drive Memory module Optical drive WLAN module WWAN module
HP ProBook 4520s UMA
HP ProBook 4520s discrete
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HP ProBook 4720s discrete
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8 Chapter 1 Product description
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 22
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![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_22_a84c.png)
... Card (XD) Type M
Produces sound when connected to the headphone jack, the computer speakers are disabled. NOTE: When a device is being
accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
14 Chapter 2 External component identification
Front components
Component...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 35
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_35_49f2.png)
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_35_49f2.png)
...Hard drive (includes hard drive bracket) 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm (27) Optical drive (includes bezel) DVD-ROM Drive DVD±RW Double-Layer Drive with LightScribe Blu-ray Disc ROM Drive...cache i7-620M, 2.26-GHz, 4-MB cache
(19) RTC battery (20) HP un2420 Broadband Module (21) Optical drive extender for LCD bezel)
594188-001 587259-001 449137-001 531993-001 598687-001
...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 106
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![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_106_e8d4.png)
... (1) from the system board and from the computer. 4. Remove the top cover (see Optical drive on page 60). 9.
Remove the hard drive (see Palm rest on page 78). 13. Remove the palm rest (see Hard drive on page 76). 12. Description
HP Integrated Bluetooth 2.1 module for more Cable Kit spare part number information. See Cable Kits...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 120
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![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_120_1d42.png)
...
follow these steps: 1. Restoring factory settings in Computer Setup. 2. NOTE: Your password settings and security settings are not changed when you restore the factory settings.
112 Chapter 5 Computer Setup or - To return all settings in the lower-left corner...keyboard to navigate and make selections in Computer Setup
NOTE: Restoring defaults will not change the hard drive mode.
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 121
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![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_121_9d4b.png)
... a log file if any batteries installed in the computer. Replace the configuration settings in Computer Setup with the original factory settings. (Hard drive mode, password settings, and security settings are not changed when you restore the factory settings.)
Restore the BIOS security settings to factory default
To do this
● View identification information...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 123
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![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_123_6c26.png)
... (requires a BIOS administrator password) HP SpareKey Fingerprint Reset on (not restarting) the computer. Revise password policy criteria. Enter, change, or delete a BIOS administrator password.
Enter a user-defined computer asset tracking number and ownership tag.
Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in this
Set up a BIOS...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 136
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_136_4d70.png)
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_136_4d70.png)
...HP recommends that you should create system repair discs (select models only) and your initial backup immediately after a system failure is as complete as your most current backup. Your initial and subsequent backups allow you can back up your entire hard drive...folders, back up your information to an optional external hard drive, a network drive, or discs.
128 Chapter 7 Backup and recovery...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 138
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_138_8f09.png)
![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_138_8f09.png)
...partition and the HP Recovery partition have previously backed up , follow these steps:
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. NOTE: For...process restores the operating system, as well as installing software, running utilities, or changing Windows settings. Follow the on recovering information using Startup Repair, follow these topics...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 139
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![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_139_1b59.png)
... key.
4. Using f11
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you must be reinstalled. If possible, check for Startup Menu" message is displayed at the factory.
Click Next. The f11 recovery tool reinstalls the operating system and HP programs and drivers that your operating system and programs...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 142
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![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_142_32da.png)
...Windows partition and the HP Recovery partition. Select Repair your files. Using f11
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. You may be ... process restores the operating system, as well as installing software, running utilities, or changing Windows settings.
For additional information, refer to Help and Support for more information. ...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 161
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![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_161_e25a.png)
...hard drive bracket, removal 79 hard drive recovery 131, 134 HDMI port, pin assignments 141 headphone (audio-out) jack pin assignments 139 heat sink removal 69 spare part number 69 hinge, spare part number 84, 90 HP QuickLook 118 HP QuickLook light, identifying 11 HP... keypad 13 Windows applications 13 Windows logo 13
L language, changing in Computer
Setup 116 latches, battery release 17 LCD Cable
...
HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 163
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![](/manualimages/2/k/hewlettpackard-probook-4520s-hp-probook-4520s-notebook-pc-hp-probook-4720s-notebook-pc-maintenance-service-guide-7d00150_163_4ca3.png)
...menu
anti-theft Protection 115 Automatic DriveLock 115 change password 115 Disk Sanitizer 115 DriveLock 115 f fingerprint reader reset 115 HP SpareKey 115 HP SpareKey enrollment 115 password policy 115 set up... Blu-ray Disc ROM Combo
Drive 127 computer 121 display 122, 123 DVD-ROM Drive 125 DVD±RW Double-Layer Drive
with LightScribe 126 hard drive 124 optical drive 125, 126, 127 static-...
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