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HP ProBook 4540s Support Question

HP ProBook 4540s Support Question

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Question posted by fenwick04 on March 27th, 2013

Wont Play Movies

My Hp 4540s wont play movies anymore. When I insert the disc it shows up in windows media player but will not actually play the movie. It will play about 30 seconds of the movie then go to a screen that says "play movie" or "add to library" . It is very frustrating i have only have the computer for 7 months. Anyone know why??

Current Answers

Answer #1: Posted by tintinb on April 3rd, 2013 11:49 PM
This answer was accepted by the poster of the original question.
tintinb

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The movie does not properly play on Windows Media Player because the movide may not be compatible. Windows Media Player cannot play all format s of video files especially Flash Videos. To allow your computer to play files with different formats, install a codec.  You can download the K-Lite Codec pack which is a popular codec and it is free. HEre's the download page of the codec.

https://www.free-codecs.com/download/k_lite_codec_pack.htm

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related HP ProBook 4540s Manual Pages

HP Notebook User Guide - Linux - Page 9

...and support ...86 Troubleshooting ...86 The computer is unable to start up 86 The computer screen is blank 86 Software is functioning abnormally 86 The computer is on but not responding 87...The computer does not detect the optical drive 89 A disc does not play ...89 A movie is not visible on an external display 89 The process of burning a disc does not begin, or it stops before completion 90 ...
HP Notebook User Guide - Linux - Page 99

... of the computer desktop, and select Screen resolution. If you find scratches, treat the disc with filtered water and a lint-free cloth. or - ◦ The playback window in your multimedia program to the outer edge. ● Check the disc for scratches. To return to playing the disc, click the Play button in the multimedia program may resume...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 5

... 3 Illustrated parts catalog ...17 Service tag ...17 Computer major components ...18 Model 4540s ...18 Model 4440s/4441s ...22 Display components ...25 Plastics Kit ...26 Cable Kit ...27 Mass storage devices ...28 Miscellaneous parts ...29 Sequential part number listing ...30 4 Removal and replacement procedures ...36 Preliminary replacement requirements 36 Tools required ...36 Service...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 6

... assembly 79 Audio board ...81 USB connector assembly 82 Battery cable ...84 System board ...85 RTC battery ...88 Optical drive extension board (4540s models only 90 Hard drive extension board (4540s models only 92 Power cable ...94 Latch assembly ...95 Display assembly ...97 5 Computer Setup (BIOS) and Advanced System Diagnostics 105 Using...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 10

...35.6-cm (14.0-inch) HD, BrightView, 1366x768, with camera 35.6-cm (14.0-inch) HD, BrightView, 1366x768, with HP 3D √ DriveGuard Customer-accessible √ 4540s (Disc) √ √ √ √ √ 4440s (UMA) √ √ √ √ 4440s/ 4441s (Disc) √ √ √ 2 Chapter 1 Product description dual channel) ● 4096 (2048 × 2;
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 11

Category Description 4540s (UMA) Supports the following drives: ● 750-GB, 7200-rpm or 5400-rpm ● 640-GB, 5400-rpm ● 500-GB... Integrated WLAN options by way of wireless module: Two WLAN antennas built into display assembly √ Supports "no WLAN" option √ 4540s (Disc) √ √ √ √ √ 4440s (UMA) √ √ 4440s/ 4441s...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 12

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) Supports the following WLAN formats: √ √ √ ● ... by way of Bluetooth® module: Bluetooth 4.0 only supported by combo card √ √ √ External media card 6-in-1 Digital Media Reader Slot √ √ √ Ports Audio-in (stereo microphone) √ √ √ Audio-...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 13

...8730; Support no fingerprint reader option √ Operating system Preinstalled: Windows 7 Professional 64 with Microsoft Basics √ Windows 7 Professional 32 with Microsoft Basics √ (Japan only) Windows 7 Home Premium 64 with Microsoft Office √ 2010 Professional (Japan only) 4540s (Disc) √ √ 4440s (UMA) √ √ √ √ √...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 14

... drive √ not supported) Windows 7 Home Basic 32 √ Windows 7 Home Premium 32 √ Windows 7 Professional 32 √ Certified: Microsoft WHQL √ End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ Optical drive √ WLAN module √ 4540s (Disc) √ 4440s (UMA) √...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 15

Category Description WWAN module Keyboard 4540s (UMA) √ √ 4540s (Disc) √ 4440s (UMA) √ √ 4440s/ 4441s (Disc) √ 7
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 20

... functions when pressed in combination with a function key, the num lk key, the esc key, or other keys. Keys Model 4540s Component (1) esc key (2) fn key (3) Windows logo key (4) Function keys (5) Windows applications key (6) num lk key (7) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Execute...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 33

...001 683651-001 690979-001 Item Description (1) Display bezel For use with 4540s models with a webcam For use with 4540s models without a webcam For use with 4440/4441s models with a ...Webcam module for use in all models Microphone module (not illustrated) Display Hinge Kit For use with 4540s models For use with 4440/4441s models (3) ● Display hinge covers (4) ● Display ...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 34

Plastics Kit Item (1) (2) Description Plastics Kit for use in 4540s models Plastics Kit for use in 4440s/4441s models Optical drive protective insert Secure Digital card protective insert Spare part number 683501-001 683662-001 26 Chapter 3 Illustrated parts catalog
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 35

Cable Kit Item Description Cable Kit for use in 4540s models Cable Kit for use in 4440s/4441s models (1) Battery connector cable (2) Power connector cable (3) Audio cable (4) USB connector and cable Spare part number 683477-001 683640-001 Cable Kit 27
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 36

not illustrated) (2) Optical drives For use in 4540s models: ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive ● Blu-ray ROM DVD±RW SuperMulti DL Drive For ...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 37

... Rubber Kit (includes LCD screw covers rubber feet) For use with model 4540s For use with model 4440s/4441s Screw Kit For use with model 4540s For use with model 4440s/4441s Locks Notebook combination lock HP keyed cable lock Mice HP USB Optical Travel Mouse Optical mouse Cases Slim top load case Spare...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 40

... 27 for more Cable Kit spare part information) 683478-001 N Display bezel for use with HP ProBook 4540s models with a webcam 683479-001 N Display bezel for use with HP ProBook 4540s models without a webcam 683480-001 N Display Hinge Kit for use on 4540s models (includes left and right hinges, hinge covers, screw covers, and screws) 683481-001...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 41

...±RW and CD-RW SuperMulti DL Combo Drive (includes bezel, bracket, and screws) 683501-001 A Plastics Kit for use in 4540s models (for more Cable Kit spare part information) 683641-001 N Display bezel for use with HP ProBook 4440s/4441s models with 4440s/4441s models 683640-001 N Cable Kit for use in...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 42

Spare part number CSR Description flag 683642-001 N Display bezel for use with HP ProBook 4440s/4441s models without a webcam 683643-001 N Display Hinge Kit for use in...) display assembly, HD+ anti-glare, with webcam 687696-001 N Heat shield for use in 4540s models 690978-001 A Bottom door for use in 4540s models 690979-001 A Bottom door for use in 4440s/4441s models 691110-001 A Blu-ray ...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide - Page 105

...1. Display assembly All display assemblies include WLAN antenna transceivers and cables. Description For use in silver HP ProBook 4540s models: ● 39.6-cm (15.6-inch) HD, anti-glare, without webcam ● 39...webcam ● 39.6-cm (15.6-inch) HD, anti-glare, with webcam and WWAN For use in HP ProBook 4440s/4441s models: ● 35.6-cm (14.0-inch), Anti-glare, without webcam ● 35.6-...

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