HP ProBook 4520s Support Question

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Question posted by loretta647 on May 26th, 2014

Probook 4520s Won't Come Out Of Sleep Mode

How do I get my Probook out of sleep mode? The screen is black and I can't do anything.

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Related HP ProBook 4520s Manual Pages

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 9

1 Product description Category Product Name Processors Chipsets Graphics Panels Description HP ProBook 4520s Notebook PC HP ProBook 4720s Notebook PC Intel® Core™ processors ● i7-620M, 2.26-GHz (Turbo up to 3.33 GHz), 4MB L3 cache ● i5-540M, 2.53-GHz (Turbo up ...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 10

Category Memory Description HP ProBook 4520s UMA 15.6-in HD LED backlight panel: • ● 1366×768 AntiGlare ● 1366×768 AntiGlare for ...; 1) ● 2048-MB total system memory (1024MB × 2, dual-channel) ● 1024-MB total system memory (1024MB × 1) HP ProBook 4520s discrete • HP ProBook 4720s discrete • 2 Chapter 1 Product description

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 11

Category Hard drives Optical drives Diskette drive Audio/visual Modem Ethernet Wireless Description HP ProBook 4520s UMA Supports 9.5-mm, 6.35-cm (2.50-in) hard • drives Customer-accessible • ... • card (NIC) S3/S4/S5 wake on LAN: AC only mode • Integrated WLAN options by way of MiniPCI card: HP ProBook 4520s discrete HP ProBook 4720s discrete 3

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 12

Category External media cards Ports Description HP ProBook 4520s UMA HP ProBook 4520s discrete HP ProBook 4720s discrete 2 WLAN antennas built into display assembly • • • Supports option for no-WLAN • • • Support for the following WLAN formats: &#...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 13

... • Personal (Japan only) Windows 7 Professional with Office 2007 • Personal with PowerPoint (Japan only) Windows 7 Professional with Office 2007 • Professional (Japan only) HP ProBook 4520s discrete • • • • • • • • HP ProBook 4720s discrete • • • • • • • • 5

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 14

... Office 2007 • ready - EDGI Windows 7 Home Premium with Office 2007 • ready - EDGI Windows 7 Professional 32 with Office 2007 • ready - Category Description HP ProBook 4520s UMA Windows Vista Home Basic 32 with Office • 2007 Ready (Japan only) Windows Vista Home Basic 32 with Office • 2007 Personal (Japan only...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 15

... Vista 64 versions • Windows 7 Professional 64 versions • End-user replaceable parts: AC adapter • Battery (system) • HP ProBook 4520s discrete • • • • • • • HP ProBook 4720s discrete • • • • • • • 7 Starter/Home Basic • Windows Vista Home Basic 32 •...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 16

Category Description Hard drive Memory module Optical drive WLAN module WWAN module HP ProBook 4520s UMA HP ProBook 4520s discrete • • • • • HP ProBook 4720s discrete • • • • 8 Chapter 1 Product description

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 17

...: When the TouchPad zone is active, the light is off indicator light (2) TouchPad zone* (3) Left TouchPad button Description To turn the TouchPad zone on the screen. Top Components 9 2 External component identification NOTE: Depending on the operating system installed on your computer. Moves the pointer and selects or activates items on and...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 19

... . On: Caps lock is on. Blinking: QuickLook is being opened or closed . ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off . ● Off: The TouchPad is on . ● Amber: All wireless devices are off. Blinking: QuickWeb browser is off...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 20

... computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in this section. Component (1) Speakers (2) (2) Internal display switch (3) Power button (4) Fingerprint reader (select models only) Description...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 75

... the computer. 3. Disconnect the WLAN antenna cables (1) from the computer. 4. If you . 2. Thermal shield (see Battery on page 62) Remove the WLAN module: 1. NOTE: The black WLAN antenna cable is connected to the WLAN module "Main" terminal. Remove the following components: a. Remove the battery (see Thermal shield on page 50). 5. Shut...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 120

.... 112 Chapter 5 Computer Setup Your changes go into effect when the computer restarts. Turn on -screen instructions. 5. Your changes go into effect when the computer restarts. Select the File, Security, or... click the Exit icon in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. Press f10 to select File > Save Changes and Exit, and then press enter. Follow ...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 121

... an overview of Computer Setup options. Error Log-Displays a log file if any batteries installed in Computer Setup with the original factory settings. (Hard drive mode, password settings, and security settings are not changed when you restore the factory settings.) Restore the BIOS security settings to factory default To do this...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 124

.../disable floppy boot (enabled by default). ● Enable/disable PXE internal NIC boot (enabled by default). ● Enable/Disable Unified Extensible Firmware Interface (UEFI) Boot Mode (disabled by your computer or your operating system.

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 125

.... ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer. ● Select a parallel port mode: ECP (Enhanced Capabilities Port), standard, bidirectional, or EPP (Enhanced Parallel Port). ● Enable/disable fan always on while connected to improve computer security (enabled by...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 127

...; Disabled ◦ Boot to Network (default setting) ◦ Follow Boot Order ● Enable/disable the ambient light sensor (enabled by default). ● Enable/disable the notebook upgrade bay device (enabled by default). ● Enable/disable the fingerprint device (enabled by default). ● Enable/disable the integrated camera (enabled by default). ●...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 128

... the eSATA port (select models only). CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on next boot. ● Select terminal emulation mode. Options include the following: ◦ ANSI (default setting) ◦ VT100 ● Enable/disable firmware progress event support. ● Enable/disable initiate Intel CIRA. Change, view...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 160

... AC adapter, identifying 20 AMT options AMT setup prompt (Ctrl-P) 120 firmware progress event support. 120 firmware verbosity 120 initiate Intel CIRA 120 termiinal emulation mode 120 unconfigure AMT on next boot 120 USB key provisioning support 120 antenna, disconnecting 67, 69 applications key, Windows 13 audio board removal 101 spare...

HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide - Page 163

... 62 tools required 43 top cover removal 92 spare part number 24, 92 TouchPad, identifying 9 TouchPad, light 9 transporting guidelines 46 U Unified Extensible Firmware Interface (UEFI) mode 118 USB connector assembly removal 106 spare part number 106 USB legacy support 111, 117 USB port identifying 15, 16 pin assignments 143 V vents, identifying...