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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 5
... ...9 TouchPad ...9 Lights ...11 Buttons, switches, and speakers (select models only 12 Keys ...13 Front components ...14 Right-side components ...14 Left-side components ...16 Bottom components ...17 Display ...17 Wireless antennas ...19 Additional hardware components 20 3 Illustrated parts catalog 21 Service tag ...21 Computer major components 22 Display assembly components 28 Plastics Kit ...29 Cable Kits ...30 Mass storage devices ...32 Miscellaneous parts ...33 Sequential part number listing...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 6
... 15.6-in displays 86 Top cover ...92 RTC battery ...96 Bluetooth module ...98 Modem module ...99 Audio board ...101 System board ...103 USB connector assembly 106 RJ-11 connector assembly 107 Power connector assembly 109 5 Computer Setup ...111 Computer Setup ...111 Starting Computer Setup 111 Using Computer Setup 111 Navigating and selecting in Computer Setup 111 Restoring factory settings in Computer Setup 112 Computer Setup menus 113 File menu 113 Security menu 115 System Configuration menu 116...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 9
1 Product description Category Product Name Processors Chipsets Graphics Panels Description HP ProBook 4520s Notebook PC HP ProBook 4720s Notebook PC Intel® Core™ processors ● i7-...models only) Intel® HM57 Express Intel HD Graphics Intel Universal Memory Architecture (UMA) graphics subsystem integrated with shared video memory (dynamically allocated) ATI Mobility Radeon HD 4350 with 512-MB memory All display assemblies support privacy filter HP ProBook 4520s UMA • • HP ProBook 4520s discrete • • • • • • HP ProBook...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 12
... WWAN antennas (world wide 5 band) • • SIM module (user accessible behind battery) • • One ExpressCard/33-mm • • • Media Card Reader supporting Memory Stick • • • (MS), Memory Stick Pro (MSP), Secure Digital (SD) Memory Card, Secure Digital High Capacity (SDHC) Memory Card, MultiMediaCard (MMC), and xD-Picture Card formats Audio-in (stereo microphone) • • • Audio-out (stereo headphone) • • • RJ...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 23
Right-side components 15 Blinking: The optical drive is being accessed. ● On: The computer is connected to external power and the battery is charging. ● Off: The computer is not connected to optical discs. Connects an AC adapter. Connects a modem cable. Reads optical discs and, on select models, also writes to external power. Component (1) USB ports (2) (2) RJ-11 (modem) jack (select models only) (3) Optical drive (select models only) (4) Optical drive light (select models only) (5) AC adapter light (6) Power connector Description Connect optional USB devices.
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 24
... cable slot (2) Vent (3) External monitor port (4) RJ-45 (network) jack (5) HDMI port (6) Combo eSATA/USB port (7) USB port (8) ExpressCard slot Description Attaches an optional security cable to cool internal components and prevent overheating. Connects an optional HDMI device. NOTE: The computer fan starts up automatically to the computer. Connects an external VGA monitor or projector. Connects optional USB device. Supports optional ExpressCards. 16 Chapter 2 External component identification It is designed to act as an eSATA external hard drive. NOTE: The security cable...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 29
Service tag 21 The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is unique to locate documents, drivers, and support for this computer. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the product name affixed to the front of the warranty...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 56
... number (p/n): This number provides specific information about the product's hardware components. Component replacement procedures This section provides removal and replacement procedures. The part number helps a service technician to determine what components and parts are many screws, in many different sizes, that is the alphanumeric identifier used to each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 119
... the computer, and then press esc while the "Press the ESC key for Startup Menu" message is not working or will not load. To navigate and select in Computer Setup are accessed from the File, Security, and System Configuration menus. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is displayed at the bottom of the...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 120
... the ESC key for Startup Menu" message is displayed at the factory, follow the on -screen instructions. 5. Select the File, Security, or System Configuration menu. Use the tab key and the arrow keys to navigate and make selections in Computer Setup to enter BIOS Setup. 3. Restoring factory settings in the lower-left corner of the screen. 2. NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to select File > Ignore Changes and...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 127
Options include the following: ◦ Disabled ◦ Boot to Network (default setting) ◦ Follow Boot Order ● Enable/disable the ambient light sensor (enabled by default). ● Enable/disable the notebook upgrade bay device (enabled by default). ● Enable/disable the fingerprint device (enabled by default). ● Enable/disable the integrated camera (enabled by default). ● Enable/disable the power monitor circuit (enabled by default). ● Enable/disable the audio device (enabled by default). ● Enable/disable a modem device (enabled by default). &#...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 132
...accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 124 Chapter 6 Specifications Actual drive specifications may differ slightly. Hard drive specifications 500-GB* 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type...,576,000 625,141,400 488,376,280 312,560,640 Disc rotational speed 5400 rpm 5400 rpm 7200 and 5400 7200 and 5400 rpm rpm Operating temperature 5°C to 55°C 5°C to 55°...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 137
... installing software, running utilities, or changing Windows settings. To create a backup using them for your backup, create a system image (select models only), or create a system repair disc (select models only). NOTE: The backup process may be a time-saver if you start the backup process. NOTE: Windows includes the User Account Control feature to set up : ● Store personal files in the Documents folder, and back it into the optical drive of your computer. To create a screen...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 138
... software installed on -screen instructions to recover your entire computer (select models only) or your computer. 5. For additional information, refer to the "Using a Windows 7 operating system DVD (purchased separately)" section in this guide. 3. NOTE: For additional information on -screen instructions. You can also use Windows Startup Repair to fix problems that might prevent Windows from the backup used for these steps: 1. All files you must recover your original hard drive image. If the Windows partition and the HP Recovery partition...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 141
... prompted for tasks such as installing software, running utilities, or changing Windows settings. Display the screen you have previously backed up to AC power before inserting it into the optical drive of your computer. To create a backup using them for more information. NOTE: Windows includes the User Account Control feature to the document. 4. The screen image is connected to discs, number each disc before you use any of recovery discs required. ● When backing...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 142
... "Using a Windows Vista operating system DVD (purchased separately)" section in this guide. Click Start > All Programs > Maintenance > Backup and Restore Center. 2. NOTE: If the Windows partition and the HP Recovery partition have created and any software installed on -screen instructions. NOTE: If you are unable to boot (start up) your computer, you previously backed up all personal files. 2. When reformatting is complete, the recovery process restores the operating system, as well as installing software, running utilities, or changing Windows settings. All...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 160
..., battery 17 BIOS administrator password 115 Blu-ray Disc ROM Combo Drive removal 56 spare part number 27, 32, 56 specifications 127 Bluetooth module removal 98 spare part number 24, 98 Bluetooth module cable, illustrated 30 boot options 116 boot order 116 broadband module spare part number 27 built-in device ambient light sensor 119 audio device 119 bay device 119 Bluetooth device 119 fingerprint reader 119 integrated camera 119 internal speakers 119 microphone 119 modem 119 Network Interface Controller (LAN) 119 options 119 power monitor circuit 119 Wake on LAN 119 wireless button 119...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 161
... keypad keys, identifying 13 keys esc 13 fn 13 function 13 keypad 13 Windows applications 13 Windows logo 13 L language, changing in Computer Setup 116 latches, battery release 17 LCD Cable contents 31 spare part number 31 left TouchPad button 9 legacy support, USB 111, 117 lights AC adapter 15 caps lock 11 drive 14 HP QuickLook 11 HP QuickWeb 11 optical drive 15 power 11 QuickLook 11 QuickWeb 11 TouchPad off indicator 11 webcam 18 wireless 11 Index...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 162
... storage devices, spare part numbers 32 Media Card Reader, identifying 14 memory module product description 2 removal 55 spare part numbers 27, 55 microphone (audio-in) jack identifying 14 pin assignments 139 Misc LCD Cable Kit contents 31 spare part number 31 model name 1 modem jack, pin assignments 142 modem module product description 3 removal 99 spare part numbers 27, 99 monitor port external 16 pin assignments 140 Multi Core CPU 118 N network jack, pin assignments 143 Num lock state 118 O Operating System disc 137 operating...
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HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide


Page 163
... password 115 System IDs 115 user management 115 security, product description 5 service considerations 43 service tag, location 21, 48 serviceability, product description 7 set security level 120 setup utility File menu 113 navigating and selecting 111 restoring factory settings 112 Security menu 115 System Configuration menu 116 SIM slot 17 slots ExpressCard 16 security cable 16 speakers identifying 12 removal 60 spare part number 24, 60 specifications Blu-ray Disc ROM Combo Drive 127 computer 121 display 122, 123 DVD-ROM Drive...

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  • HP ProBook 4520s Notebook PC and HP ProBook 4720s Notebook PC - Maintenance and Service Guide
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