HP ProBook 4420s Support Question
Find answers below for this question about HP ProBook 4420s - Notebook PC.Need a HP ProBook 4420s manual? We have 3 online manuals for this item!
Question posted by Byasimo on June 1st, 2014
Hp Probook 4420 Cannot Turnon Wireless Radio
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Related HP ProBook 4420s Manual Pages
End User License Agreement - Page 1
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_1_e7ce.png)
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_1_e7ce.png)
... proprietary notices and that is not otherwise subject to
a separate license agreement between you and HP or its suppliers. You may make archival or back-up copies of the Software Product, ...COPYING,
Product. Notwithstanding the terms and conditions of this EULA may not separate component parts of the HP Product. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ...
End User License Agreement - Page 2
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_2_e7ef.png)
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_2_e7ef.png)
... TRANSFER. The initial user of the Software Product may make a one-time transfer of the HP Product with the update or supplement. b. LIMITATION ON REVERSE ENGINEERING. You may collect and use...conditions of Authenticity. You may not be licensed for the original Software Product identified by HP as a consignment. You shall not remove any other terms will also terminate upon ...
End User License Agreement - Page 3
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_3_d027.png)
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_3_d027.png)
... damages that the Software Product is not (1) exported, directly or indirectly, in its suppliers under HP's standard commercial license.
12. COMPLIANCE WITH EXPORT LAWS. U.S. Consistent with all of the foregoing ...shall be limited to assure that you might incur, the entire liability of HP and any purpose prohibited by you .
11. You shall comply with FAR 12.211 and...
End User License Agreement - Page 4
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_4_bf41.png)
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_4_bf41.png)
...accompanying such products and services . APPLICABLE LAW. This EULA (including any HP policies or
programs for HP products and services are duly authorized by this contract.
14. Nothing ...herein should be liable for technical or editorial errors or omissions contained herein.
HP shall not be construed as constituting an additional warranty. All other subject matter ...
PERJANJIAN LISENSI PENGGUNA-AKHIR (Indonesia) - Page 4
![](/manualimages/u/7/hewlettpackard-dv61350us-perjanjian-lisensi-penggunaakhir-indonesia-c0b0968_4_aa8f.png)
![](/manualimages/u/7/hewlettpackard-dv61350us-perjanjian-lisensi-penggunaakhir-indonesia-c0b0968_4_aa8f.png)
Jika ada ketentuan dalam kebijakan atau program HP untuk layanan dukungan yang bertentangan dengan ketentuan EULA ini, maka yang berlaku ... editorial errors or omissions contained herein. Nothing herein should be trademarks of their respective companies. HP shall not be liable for HP products and services are set forth in the express
warranty statements accompanying such products and services...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 1
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_1_98ca.png)
It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. and ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 9
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_9_7c86.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_9_7c86.png)
...;768 resolution)
√
√
1 HP ProBook 4321s Notebook PC
√
NOTE: For use in the People's Republic of China.
1 Product description
Category Product Name
Processors
Chipsets Graphics Panels
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
HP ProBook 4320s Notebook PC
√
√
NOTE: Discrete...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 10
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_10_6b16.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_10_6b16.png)
...-MB ×
1) ● 2048-MB total system memory (1024-MB ×
2, dual channel) ● 1024-MB total system memory (1024-MB ×
1)
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 11
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_11_0935.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_11_0935.png)
...: ● 500-GB, 7200-rpm ● 320-GB, 7200-rpm ● 250-GB, 7200-rpm HP 3D DriveGuard (not available on Linux) Fixed 12.7-mm (0.50-in Brazil Modem cable not included
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 12
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_12_fbf9.png)
Category Ethernet Wireless
External media cards Ports
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Supports no modem option
√
√
√
√
10/100/1000 Ethernet network interface card (NIC)
√
√
√
√
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 13
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_13_4c34.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_13_4c34.png)
Category
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
USB 2.0 (3)
√
√
√
√
Combo eSATA/USB 2.0 (1)
√
√
√
√
HDMI
√
√
√
√
VGA (Dsub 15-...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 14
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_14_41a2.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_14_41a2.png)
Category
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Windows 7 Starter with Office 2007 Ready (excludes Japan)
√
√
√
√
Windows 7 Starter with Office 2007
√
√
√
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 15
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_15_5aaa.png)
...
Windows 7 Home Premium 32
Windows 7 Home Basic 32
Windows 7 Starter
Windows Vista Business 32
Windows Vista Home Basic 32
Windows XP Professional
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 16
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_16_8eb8.png)
Category Serviceability
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Microsoft Office Ready DVD
√
√
√
√
DRDVD Windows 7 Home Premium/Windows 7
√
√
√
√
Professional
DRDVD Windows 7 ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 19
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_19_20fd.png)
Lights
Component (1) TouchPad off indicator
(2) Caps lock light (3) HP QuickLook light (4) HP QuickWeb light (5) Power light
(6) Wireless light
Description
● Amber: The TouchPad is off. ● Off: The TouchPad is on. ● Amber: All wireless devices are off or in Standby. ● Off: The computer is off .
Blinking: The Web browser is being opened or...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 112
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_112_5987.png)
... the screen. 2.
NOTE: An external keyboard or mouse connected to enter BIOS Setup. Computer Setup in this
● Enable/disable the wireless switch state. ● Enable/disable embedded WLAN device radio. ● Enable/disable Network Interface Controller (NIC). ● Enable/disable LAN/WLAN Switching (disabled by your computer. Using Computer Setup
Navigating...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 119
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_119_610b.png)
... devices and ExpressCard devices on LAN state. Computer Setup in this
● Enable/disable the wireless button state (enabled by default).
● Enable/disable embedded WWAN device radio (enabled by default).
● Enable/disable embedded Bluetooth® device radio (enabled by default).
● Enable/disable the Network Interface Controller (LAN) (enabled by your...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 158
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_158_fe2f.png)
...
boot options 102, 110, 116 boot order 102, 110, 116 built-in device
Bluetooth device radio 111 embedded WLAN 111 integrated camera 111 LAN/WLAN switching 111 microphone 111 modem 111 Network Interface... Controller
(LAN) 111 optical disc drive 111 options 111 Wake on LAN 111 wireless button 111 WWAN device radio 111 buttons power 12
C cable kit
contents 32 spare part number 32 cables, ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 160
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_160_ccc2.png)
...optical drives 3 panels 1 pointing devices 5 ports 4 power requirements 5 processors 1 product name 1
security 5 serviceability 8 visual 3 wireless 4 product name 1
Q QuickLook light, identifying 11 QuickWeb light, identifying 11
R recovering 126 recovery partition 130 release latches, battery ... cable slot, identifying 16 Security menu
allow reset of HP ProtectTools security keys 108
152 Index
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 161
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_161_3848.png)
...DriveLock 108 change password 108 Disk Sanitizer 108 DriveLock 108 HP Sparekey 108 HP Sparekey enrollment 108 password policy 108 set up BIOS administrator
... key, identifying 13 Windows recovery 129, 132 Windows Vista operating system
DVD 130 wireless antenna,
disconnecting 62, 70 wireless antennas 19 wireless, product description 4 WLAN antennas, identifying 19 WLAN module
removal 69 spare part ...
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