HP ProBook 4420s Support Question
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Question posted by libre on July 17th, 2014
How To Disable Trackpad On Hp Probook 4410s
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Related HP ProBook 4420s Manual Pages
End User License Agreement - Page 1
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_1_e7ce.png)
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_1_e7ce.png)
... the Software Product for use of any portion of the Freeware by you and HP or its suppliers.
GRANT OF LICENSE. HP grants you the following rights provided you in its suppliers reserve all of the ...at time of this EULA, all or any Software Product, installed on or made available by
HP for back-up copies of the Software Product, provided the copy contains all rights not expressly ...
End User License Agreement - Page 2
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_2_e7ef.png)
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_2_e7ef.png)
.... UPGRADES. After upgrading, you may not be used for restoring the hard disk of the HP Product with /for the upgrade. TRANSFER.
b. entirely by law, including but not limited to...this limitation or it is expressly provided for the original Software Product identified by HP unless HP provides other terms will also terminate upon conditions set forth elsewhere in relation to ...
End User License Agreement - Page 3
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_3_d027.png)
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_3_d027.png)
...damages, so the above disclaimer may not apply to you in its suppliers under HP's standard commercial license.
12. GOVERNMENT CUSTOMERS. Consistent with all of the foregoing shall...11. Software Product. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 1
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_1_98ca.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_1_98ca.png)
troubleshooting computer problems; HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 9
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_9_7c86.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_9_7c86.png)
...;
● 33.8-cm (13.3-in) HD (1366×768 resolution)
√
√
1 1 Product description
Category Product Name
Processors
Chipsets Graphics Panels
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
HP ProBook 4320s Notebook PC
√
√
NOTE: Discrete not for use in the People's Republic of China.
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 10
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_10_6b16.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_10_6b16.png)
...-MB ×
1) ● 2048-MB total system memory (1024-MB ×
2, dual channel) ● 1024-MB total system memory (1024-MB ×
1)
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 11
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_11_0935.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_11_0935.png)
...: ● 500-GB, 7200-rpm ● 320-GB, 7200-rpm ● 250-GB, 7200-rpm HP 3D DriveGuard (not available on Linux) Fixed 12.7-mm (0.50-in Brazil Modem cable not included
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 12
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_12_fbf9.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_12_fbf9.png)
Category Ethernet Wireless
External media cards Ports
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Supports no modem option
√
√
√
√
10/100/1000 Ethernet network interface card (NIC)
√
√
√
√
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 13
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_13_4c34.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_13_4c34.png)
Category
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
USB 2.0 (3)
√
√
√
√
Combo eSATA/USB 2.0 (1)
√
√
√
√
HDMI
√
√
√
√
VGA (Dsub 15-...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 14
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_14_41a2.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_14_41a2.png)
Category
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Windows 7 Starter with Office 2007 Ready (excludes Japan)
√
√
√
√
Windows 7 Starter with Office 2007 Ready -
√
√
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 15
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_15_5aaa.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_15_5aaa.png)
...
Windows 7 Home Premium 32
Windows 7 Home Basic 32
Windows 7 Starter
Windows Vista Business 32
Windows Vista Home Basic 32
Windows XP Professional
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 16
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_16_8eb8.png)
Category Serviceability
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Microsoft Office Ready DVD
√
√
√
√
DRDVD Windows 7 Home Premium/Windows 7
√
√
√
√
Professional
DRDVD Windows 7 ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 22
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_22_c03f.png)
... Card (XD) Type H ● xD-Picture Card (XD) Type M
Produces sound when connected to the headphone jack, the computer speakers are disabled. NOTE: When a device is being accessed.
● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Front components
Component (1) Drive light (2) Media Card Reader
(3) Audio-out (headphone) jack (4) Audio...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 109
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_109_9f9a.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_109_9f9a.png)
Password Policy (requires a BIOS administrator password) Revise password policy criteria. HP SpareKey
Enable/disable HP SpareKey (enabled by default).
Disk Sanitizer
Run Disk Sanitizer to select the desired number ...the primary hard drive.
Select from a list of ProtectTools users. Always Prompt for HP SpareKey Enrollment
Enable/disable HP SpareKey enrollment (enabled by default).
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 110
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_110_a215.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_110_a215.png)
... card boot. ● Enable/disable floppy boot. ● Enable/disable PXE Internal NIC boot. ● Set the UEFI boot order: Windows Boot Manager. ● Set the legacy boot order:
◦ 1st boot device: Notebook hard drive ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB CD-ROM ◦ 4th boot device...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 111
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_111_badc.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_111_badc.png)
... Drive Electronics)
● Enable/disable HP QuickLook.
● Enable/disable HP QuickLook preboot authentication on HP QuickLook boot.
● Enable/disable HP QuickWeb.
● Enable/disable HP QuickWeb: Write Protect (disabled by default).
● Enable/disable Intel® HT Technology.
● Enable/disable Wake on USB (disabled by default).
● Enable/disable Numlock state at boot...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 116
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_116_cfa7.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_116_cfa7.png)
... User Management (requires a BIOS administrator password) ● Create a new BIOS user account.
● View a list of HP ProtectTools security keys. HP SpareKey Enrollment DriveLock Passwords
Enroll or reset HP SpareKey, which is destroyed permanently.
HP SpareKey
Enable/disable HP SpareKey (disabled by turning on the primary hard drive or the drive in this
Setup BIOS Administrator...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 118
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_118_b837.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_118_b837.png)
... which helps to an AC outlet (disabled by default). The following :
◦ Use of the options above varies by computer model.
● Enable/disable HP QuickLook 2 (enabled by your computer. disabled by default).
110 Chapter 5 Computer Setup disabled by default).
● Enable/disable Dual Core CPU (enabled by default).
● Enable/Disable Unified Extensible Firmware Interface (UEFI...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 124
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_124_9251.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_124_9251.png)
... delay when starting up. ● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable/disable MultiBoot, which sets a boot order that...boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 159
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_159_037f.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_159_037f.png)
...141 eSATA port, identifying 16 esc key, identifying 13 Ethernet, product description 4 Execution Disable 110 ExpressCard slot bezel,
illustrated 31 ExpressCard slot, identifying 16 external media cards, product... 135 heat sink removal 74 spare part number 26, 74 HP Mobile Broadband Module spare part number 36 HP QuickLook 2 110 HP SpareKey enrollment 108
I internal display switch,
identifying 12, 18...
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