HP Presario 300 Support Question
HP Presario 300 Support Question
Find answers below for this question about HP Presario 300 - Notebook PC.Need a HP Presario 300 manual? We have 5 online manuals for this item!
Question posted by Anonymous-18757 on October 16th, 2010
Error Message
I turn on my Presario 300 Compaq laptop and get as far as the gray screen with this message "lsass.exe - system error - object name invalid" . Help please.
Current Answers
Answer #1: Posted by Odin on October 16th, 2010 7:32 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,680
Member since:
April 10th, 2010 Points: 41,236,680
If Lsass is spelled with a lower-case L ["lsass"], this is a computer infection, related to W32.Sasser. Sorry.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related HP Presario 300 Manual Pages
HP USB Digital Drive - Page 11
... questions. When you call technical support, have the following items available:
■ The HP USB Digital Drive ■ Conditions under which the problem occurred ■ Error messages that have occurred ■ Hardware and software you are available on the Internet through HP technical support.
Accessing Technical Support
Support services are using
10...
Presario 305 Series Maintenance and Service Guide - Page 2
...ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
Patent and Trademark Office.
Maintenance and Service Guide
Compaq Presario 305 Model Portable Computers
First Edition (July 1999) Compaq...only in any form without notice.
Compaq and Presario are registered trademarks of the agreement...
Presario 305 Series Maintenance and Service Guide - Page 3
...Compaq. WARNING: The computer is available to any warranty. CAUTION: To properly ventilate the system, you must provide at the component level or to make changes to be electrically grounded. Locating Additional Information
The following words and symbols mark special messages...
The following documentation is designed to the Compaq Presario 305 Model Portable Computers without notice. The...
Presario 305 Series Maintenance and Service Guide - Page 4
...
Bottom of system ports. The ultralight 3.1 to 3.3 pound (1.4 to 1.5 kg) notebook (depending on configuration) allows users high mobility and provides a full set of Unit
Rear Connectors
Multi-media Expansion Unit
Power Management for Windows 98
Parts Catalog
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Index
The Compaq Presario 305 Computer provides industryleading features in a uniquely designed ultraportable. When...
Presario 305 Series Maintenance and Service Guide - Page 13
...X Display Message Notification
Text Action
No Action
POWER METER: ADVANCED:
Default Default
Display Properties
Monitor: Laptop Display (...turns itself off and saves power over the active (On) mode. IMPORTANT:
If you may encounter a frozen keyboard or a locked screen. The default setting for getting in operating temperature q Type and number of computer use . Compaq Presario Notebook...
Presario 305 Series Maintenance and Service Guide - Page 14
...Unit.
2. Compaq Presario Series Maintenance and Service Guide
United States December 9, 2002
Before You Begin Removal Sequence Product Description
Presario 305 Model
...PC Card Assembly System Board
Parts Catalog Battery Operations
Index
To remove the battery pack, complete the following steps:
WARNING:To reduce the risk of injury or damage to open or service the battery pack.
1.
Turn...
Presario 305 Series Maintenance and Service Guide - Page 17
... 2:16:42 PM] Compaq Presario Series Maintenance and Service Guide
United States December 9, 2002
Before You Begin Removal Sequence Product Description
Presario 305 Model
Specifications Troubleshooting Pin...Converter Board Modem Connector Board PC Card PC Card Assembly System Board
Parts Catalog Battery Operations
Index
Report the serial number to Compaq when requesting information on ordering ...
Presario 305 Series Maintenance and Service Guide - Page 18
... pack for the Compaq Presario 305 Model Portable Computers into the bay if insertion does not occur easily. Do not open a battery pack, as the battery contacts in their associated sub-assembly.
Disconnect AC power and any PC Cards. Remove any external devices. To prevent damage, do not allow metal objects to disconnect the...
Presario 305 Series Maintenance and Service Guide - Page 51
... CardWare from Compaq only - To replace the PC Card, reverse the removal procedures.
Refer to the PC Card documentation for...PC Card you want to stop the PC Card before removing some PC Cards. A message displays when the PC Card can be safely removed. Push the PC Card eject button 1.
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Before You Begin Removal Sequence Product Description
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Presario 305 Series Maintenance and Service Guide - Page 56
... Operations
Index
Troubleshooting
Preliminary Steps
This section covers troubleshooting information for the Compaq Presario 305 Model Portable Computer. Follow the recommended actions described in the diagnostic tables, if you are unable to verify that the
problem is intermittent, check the NOTE: computer several times to run POST or if POST displays an error message.
Presario 305 Series Maintenance and Service Guide - Page 57
... external AC power source.
4. Use Compaq Utilities and loopback plugs in the computer... device or its external devices.
7.
Turn on password has been established, type the...Before You Begin Removal Sequence Product Description
Presario 305 Model
Specifications Troubleshooting Pin Assignments
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...
Presario 305 Series Maintenance and Service Guide - Page 58
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Check and/or replace cables. 3.
Reconnect the keyboard with the computer off. 3. Run Computer Checkup (TEST). 2. If POST does not detect any errors, the computer beeps once or twice to the following steps:
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Presario 305 Series Maintenance and Service Guide - Page 60
...Compaq Diagnostics from the Test Option menu:
s Quick Check Diagnostics.
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7. Runs a quick, general test on the screen as the devices are functioning properly. You can display, print, or save the error messages... the printer if you want to stop on the hard drive of errors.
11. Turn on errors, or choose to view or test system information and if you have...
Presario 305 Series Maintenance and Service Guide - Page 61
... Description
Presario 305 Model
Specifications Troubleshooting Pin Assignments
Parts Catalog Battery Operations
Index
Contacting Compaq Support
Obtain the following steps:
1. Turn off the...following information before contacting Compaq Reseller Support:
q Product name q Product serial number q Purchase date q Conditions under which the problem occurred q Any error messages that have occurred ...
Presario 305 Series Maintenance and Service Guide - Page 62
...xx
113-xx
200-xx 202-xx
203-xx 204-xx 211-xx 214-xx 215-xx
300-xx 301-xx 302-xx 304-xx
401-xx
402-xx
403-xx
600-xx 601-...Compaq Utilities. These error codes help identify possibly defective subassemblies. Retest the system after completing each IMPORTANT: step.
If disconnected, turn off the computer and connect the keyboard.
Before You Begin Removal Sequence Product Description
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Presario 305 Series Maintenance and Service Guide - Page 63
... Compaq ...screen memory page test failed
512-xx Video gray scale test failed
514-xx Video white screen...Presario 305 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations
Diagnostic Error Codes (continued)
101 through 114 200 through 215 300...
Presario 305 Series Maintenance and Service Guide - Page 64
... the Compaq Web site. s To access Compaq Info Messenger, go to be displayed on the screen. Before You Begin Removal Sequence Product Description
Presario 305 ...messages that all printer drivers have been installed for possible solutions before removing the keyboard cover or the display bezel. s To register, follow the instructions on these
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Audio Memory Battery/Battery gauge PC...
Presario 305 Series Maintenance and Service Guide - Page 65
...Turn off .
Volume is turned down . temperatures. Turn up from the Compaq Diagnostics diskette. Put the computer in the path statement.
Restore power, then turn... save any external device or PC
battery.
q Replace the battery...error has occurred.
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Presario 305 Series Maintenance and Service Guide - Page 66
...message is displayed on the screen or insufficient memory error occurs during
Optional memory expansion card is installed
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Turn...Sequence Product Description
Presario 305 Model
Specifications Troubleshooting Pin Assignments
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USB
...
Presario 305 Series Maintenance and Service Guide - Page 68
...redial. If the modem displays ERROR, or does not respond, restart...Presario 305 Model
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