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HP Photosmart Premium e-All-in-One Printer - C310 Support Question

HP Photosmart Premium e-All-in-One Printer - C310 Support Question

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Question posted by Robertczanik on September 5th, 2012

While Running A Multi Page Print On My Hp Photosmart Premium C310a The Printer

Stopped now it says "The following Ink Cartridges appear to be missing or damaged" and a picture of all 5 cartridges appear.  I don't think anything is wrong with the cartridges. Any Ideas???

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Related HP Photosmart Premium e-All-in-One Printer - C310 Manual Pages

Reference Guide - Page 1

...* CN503-90062 Important! Printed in [English] Printed in [French] © 2010 Hewlett-Packard Development Company, L.P. Inside... PHOTOSMART PREMIUM e-ALL-IN-ONE C310 SERIES Start setup here... 1 Verify box contents. English MMC 3 Connect and power on the printer display to be guided through setting up a networked printer connection and install ink cartridges. Press to download and...
Reference Guide - Page 2

... has power. Windows Mac Make sure that your HP Photosmart is not offline. 1. Then open the CD, then double-click the HP Installer. 3. Insert the CD into the computer CD drive, then follow the onscreen instructions to www.hp.com/support. Go to install the printer software. English Setup troubleshooting If the HP Photosmart doesn't turn on the...
Reference Guide - Page 3

... Opens the Manager where you can view and print your HP Photosmart English Display The color touch screen displays menus, photos, and messages. Wireless* Opens the Network menu where you turn on any screen to see all Help topics. The printer failed to connect to show estimated ink levels. Flick horizontally or vertically to scroll...
Reference Guide - Page 4

...keeps print nozzles clear and ink flowing smoothly. If possible, lay the lid on the printer display, select Tools, then select Display Estimated Levels. •• Photo Black cartridges are installed with this printer. To check the estimated ink levels, select Settings on top of original or resize to install the ink cartridges that are compatible with the HP Photosmart...
Reference Guide - Page 5

... or copyrighted material from your computer or mobile device, and both the email message and recognized attachments will print. •• HP ePrint might not have your printer connected to your printer, never publicizes this printer only with an Internet connection. •• Press the Wireless button on the HP Photosmart front panel. •• Select the Web...
Reference Guide - Page 6

...: 1. Click Start, click HP, click Photosmart C310 series, then click USB to connect the printer. 4. On the HP Photosmart front panel, press the Wireless button to display the Wireless menu on the Printer Display to check that your printer is not connected to identify the Network Name (SSID), Hardware Address (Mac), and IP address. Follow the instructions on the...
Reference Guide - Page 7

...having trouble printing: •• Turn off the power on the printer. Your...runs on a different network. You may have typed your computer may not be sure that the computer is connected to the same network to allow communication over the home network. sensitive so be connected to your firewall software to which can download the Network Diagnostic Utility, which the HP Photosmart...
Reference Guide - Page 8

... THE POSSIBILITY OF SUCH DAMAGES. Local law 1. To the extent that it has functionality at HP's option. 6. b. or c. For software products, HP's limited warranty applies only...Republic of a consumer (e.g., the United Kingdom); English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable ...
User Guide - Page 3

... 1 HP Photosmart Premium e-All-in-One C310 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4 Print Load media...11 Tips for print success...14 5 Copy and scan Scan to a computer...17 Copy text or mixed documents...18 Tips for copy and scan success...20 6 Work with cartridges Check the estimated ink...
User Guide - Page 5

HP Photosmart Premium e-All-inOne C310 series Help 1 HP Photosmart Premium e-All-in-One C310 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • Get more help HP Photosmart Premium e-All-in-One C310 series Help ...
User Guide - Page 7

... to as the tray extender) 8 Paper-width guide for the main tray 9 Main tray (also referred to as the input tray) 10 Output tray 11 Cartridge door 12 Memory Card slots 13 Memory Card slots LED 14 Wireless LED • Top and rear views of the printer Get to know the HP Photosmart 5
User Guide - Page 8

.... Get to know the HP Photosmart 6 Get to know the HP Photosmart Chapter 2 15 Cartridge access area 16 Printhead assembly 17 Model number location 18 Rear USB port 19 Power connection (Use only with the power adapter supplied by HP.) 20 Two-sided printing accessory Tips for getting to know the printer Use the following tips to get to...
User Guide - Page 12

... for print success Print envelopes With the HP Photosmart, you can print on photo paper 1. Make sure you can use the Maximum dpi setting with supported types of photo paper. Place the photo paper print side down list, you have photo paper loaded in your printout. Slide the paper-width guide inward until it from the following...
User Guide - Page 23

... indicators provide estimates for the ink cartridges appear. You do not have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the printing process in a number of ink remaining in another printer, the ink level indicator might need to replace the cartridges until the print quality is used. In addition, some residual ink is left in printhead servicing...
User Guide - Page 27

...for working with ink Use the following tips to the color and icon for each cartridge to work with ink cartridges: • Use the correct ink cartridges for and tested with HP printers to replace the ink cartridges until print quality becomes unacceptable. • Photo and Photo Black cartridges are interchangeable. Genuine HP ink cartridges are designed for your printer. Make sure all...
User Guide - Page 29

...for your HP Photosmart by product, country/region, and language. This section contains the following information: • Product name (HP Photosmart Premium e-All-in-One C310 series)...appear when the situation occurs • Answers to these questions: ◦ Has this situation began? ◦ Did anything else occur prior to www.hp.com/support . Be prepared to provide the following...
User Guide - Page 31

... settings and if so, will provide other device on your network., including the printer. • Learn how to find the printer over the network. 3. Otherwise, the HP Photosmart software installer might try to use one printer is found on the network, the Printers Found screen appears. Insert the installation CD that the printer description is correct. The Searching screen...
User Guide - Page 32

Click here to go online for more information. • Learn how to connect the HP Photosmart to work with your firewall and anti-virus programs during printer setup. Connectivity 30 Connectivity Chapter 8 • Learn about the Network Diagnostic Utility and other troubleshooting tips. Click here to go online for more information. • ...
User Guide - Page 33

... documentation that can make this data, as well. HP collects a sampling of pages printed using the cartridge, the page coverage, the printing modes used with the HP Photosmart. The data collected from cartridges returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/hpinfo/globalcitizenship/environment/recycle/). However, after you can be used to...
User Guide - Page 34

...Cartridge Chip Info, and then touch OK. Paper specifications Type Paper weight Input tray* Plain paper 16 to 24 lb. (60 to 90 gsm) Up to be slightly distorted • HP recommends using . FAST DRAFT print quality mode requiresthe extender tray to 125 (20 lb. Chapter 9 2. For complete product specifications, see the printer...amount of ink you ...from the HP Photosmart may be...

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