Get support for HP Photosmart Plus e-All-in-One Printer - B210

HP Photosmart Plus e-All-in-One Printer - B210 Support Question

HP Photosmart Plus e-All-in-One Printer - B210 Support Question

Find answers below for this question about HP Photosmart Plus e-All-in-One Printer - B210.
Need a HP Photosmart Plus e-All-in-One Printer - B210 manual? We have 2 online manuals for this item!
Question posted by kalipriestess on November 10th, 2012

Photosmart B210e Will Scan But Not Print...

My HP Photosmart Plus B210 series printer has suddenly started giving me the following errors every time on startup: (I am using a Windows Vista 32 bit OS on my Dell Inspiron 1525 laptop and am printing via Belkin wireless router.) 1. Improper shutdown error (No matter if I have turned it off previously using the power button or had to unplug it because it froze.) 2. "New Printhead Ink Alert: Used cartridges might not complete printhead startup. Install new cartridge or touch OK to continue with used ones." These were new HP brand cartridges when I installed them though some of the colors are now low. It then goes to the "printer preparation" screen with a countdown, and eventually the normal menu comes up. Once I hit "ok" to all the errors and the normal menu screen is up, it will not print. If I try to print any test reports directly from the printer it just says "Now printing..." but nothing ever happens, no clicking or whirring sounds, nothing. I hit cancel and it just gets stuck on the "cancelling..." screen. It clicks and whirrs, makes the two tone sound like it's done, but the menu never comes back up and I have to unplug it to reset. When I attempt to print from my computer, I get the "Printer Failure" error screen on my computer. When I email a document to the printer I get "Printer Failure 0x610000f6" on the printer screen. I have taken out the cartridges, unplugged the printer, waited 60 seconds, plugged it back in, and reinserted the cartridges. (When I open up the printer to take the cartridges out, the mechanism does not slide over automatically, I have to push it over. When I open it to reinsert them, it slides over automatically.) I then get the "New Printhead Ink Alert Error," etc. I have run the HP Print and Scan Doctor and it says "Everything checks out ok with your product," but when I try to do the test print I just get the "Printer Failure" screen on my computer. When I run the HP Hardware Diagnostic Utility, connectivity gets a green check mark, but Device Status is "Unknown Error (06)." I have disconnected and reconnected the power cord and hit retry, but the same error continues to come up. I have uninstalled and reinstalled the drivers, but whenever I go through printer installation it says "Unable to find printer." I have updated my Belkin router firmware. Scanning works perfectly, so the printer must be connected to the network properly. What does all this mean and how do I fix it?

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related HP Photosmart Plus e-All-in-One Printer - B210 Manual Pages

Reference Guide - Page 1

HP PHOTOSMART PLUS e-ALL-IN-ONE B210 series Start setup here... 1 Verify box contents Inside... Web Services 5 Networked printer setup and use 6 Setup troubleshooting 2 Get to know your HP Photosmart 3 Print, copy, scan features and tips 4 What's new?
Reference Guide - Page 2

...see if it only once. Go to both the printer and the power adaptor. Double-click HP Uninstaller. Follow the onscreen instructions. On the desktop, open : •• Devices and Printers (Windows 7) •• Printers (Vista) •• Printers and Faxes (XP) Look for service. Setup troubleshooting If the HP Photosmart doesn't turn on . 2. Check the power cord. •...
Reference Guide - Page 3

...printer email address, and print an information page. If wireless is enabled. Copy Opens the Copy menu for you turn the service on the product). Snapfish may not be available depending on your HP Photosmart... where you to edit, print, and save photos. Wireless Opens the wireless menu where you to access and print information from the Web, without using a computer. Photo Opens the...
Reference Guide - Page 4

... your device. To check the estimated ink levels, select Settings on your product information. Use the Copy menu on the printer display ...Scan •• Make color or black and white copies. In the Help Viewer, choose HP Product Help from the Mac Help pop-up and use of your computer: •• Windows XP, Vista, Win 7: Click Start > All Programs > HP > Photosmart Plus B210 series...
Reference Guide - Page 6

... (MAC), and IP Address. Review the report: •• Check the top of the Printers list area on the network. To add the printer, click Start > All Programs > HP > Photosmart Plus B210 series > Connect a New Printer. 5. To add the printer, go to System Preferences, select Print & Fax, then click the + button at the bottom of the report to see if something...
Reference Guide - Page 8

...gives the customer specific legal rights. Preclude the disclaimers and limitations in this HP...printed on the cartridge has been reached, whichever occurs first. However, if printer failure or damage is distributed by HP or by HP's warranty, HP shall either repair or replace the product, at least equal to the use... not cover HP ink products...HP's warranty, HP shall, within a reasonable time...HP...
User Guide - Page 3

Contents Contents 1 HP Photosmart Plus e-All-in-One B210 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...8 Apps Manager...8 3 How do I?...11 5 Print Print from anywhere...19 Tips for print success...20 6 Copy and scan Scan to a computer...23 Copy text or mixed documents 24 Tips for copy and scan success 27 7 Work with cartridges Replace the cartridges...
User Guide - Page 5

... • "Print" on page 17 • "Copy and scan" on page 23 • "Work with cartridges" on page 29 • "Connectivity" on page 35 • "Technical information" on page 49 • "HP support" on page 5 • "How do I?" 1 HP Photosmart Plus e-All-in-One B210 series Help For information about the HP Photosmart, see: • "Get to know the HP Photosmart" on...
User Guide - Page 6

Chapter 1 HP Photosmart Plus e-All-in-One B210 series Help 4 HP Photosmart Plus e-All-in-One B210 series Help
User Guide - Page 33

...HP Photosmart, go to select your product, and then click one of warranty date, in its designated HP printing device. Order ink supplies To order genuine HP supplies for working with ink" on page 33 Cartridge warranty information The HP...HP ink is used in YYYY/ MM format, may be found on the page. Order ink supplies 31 If prompted, choose your country/region, follow the prompts to www.hp...
User Guide - Page 39

... computer without a router (ad hoc connection) Use this section if you want to connect the HP Photosmart to the ad hoc network profile you created on your computer Operating System for a Windows Vista or Windows XP computer using an ad hoc wireless network connection. Add the HP Photosmart to the network name (SSID) hp (product model).(6-digit unique identifier), which...
User Guide - Page 41

...follow the onscreen instructions. NOTE: If you will prompt you can help find them for a network connection Use this temporary connection if it is required. h. Related topics "Install the software for a network connection" on page 39 "Tips for setting up and using a networked printer" on your wireless settings the software can use the HP Photosmart... the Windows HP Photosmart Software...
User Guide - Page 45

.... If you made any changes, try the following : • Windows 7: From the Windows Start menu, click Devices and Printers. • Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers. • Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes. Check for error messages and resolve. 2. Verify that the product...
User Guide - Page 46

... your operating system, do one of the following : • Windows 7: From the Windows Start menu, click Devices and Printers. • Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers. • Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes. Click here to Startup type, make sure that can automatically fix...
User Guide - Page 47

... do one of the following: • Windows 7: From the Windows Start menu, click Devices and Printers. • Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers. • Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes. c. Double-click the icon for more information. Clear the print carriage Remove any...
User Guide - Page 48

... and the product. If you did not register your printer while installing the software, you are in front of phone support in North America, Asia Pacific, and Latin America (including Mexico). This section contains the following information: • Product name (HP Photosmart Plus e-All-in-One B210 series) • Serial number (located on the back or bottom...
User Guide - Page 51

All rights reserved. Nothing herein should be used , any printing errors that can be construed as well. Windows 7 is subject to collect the product's usage information. This information helps HP design future products to HP's free return and recycling program (HP Planet Partners: www.hp.com/hpinfo/globalcitizenship/environment/recycle/). The data collected from the cartridge memory chip ...
User Guide - Page 54

... and reduce the impact of recycled paper according to identify plastics for the use of your printing choices. www.hp.com/hpinfo/globalcitizenship/environment/ Your product's Eco features • Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit Clips window where you can be obtained from the Web. • Energy Savings information...
User Guide - Page 59

...Number. The Regulatory Model Number for Germany • HP Photosmart Plus e-All-in-One B210 series declaration of conformity Regulatory model identification number For regulatory ...marketing name (HP Photosmart Plus e-All-in Germany • Noise emission statement for your country/region. Technical information Regulatory notices 57 This section contains the following topics: •...
User Guide - Page 62

.... The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: HP Photosmart Plus All-in -One B210 series declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier 's Name...

Similar Questions

Scan To Folder Set Up In Hp Laserjet M4345 Mfp In Window 7 32 Bits
Scan to folder set up in hp laserjet M4345 MFP in window 7 32 bits
(Posted by chandrasa1973 10 years ago)
How Print Without Border On Photosmart Plus B210 Series?
hi my name is lia.how print without border on photosmart plus b210 series? all pictures and document...
(Posted by lnebieridze 10 years ago)
Scanner ( For M1005 Mfp ) Driver Not Found In Windows 7 - 32 Bit
how to install scanner ( for M1005 mfp ) driver in windows 7 - 32 bit ?
(Posted by csg 11 years ago)
Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP Photosmart Plus e-All-in-One Printer - B210 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.